Property Management System – Dubai

Our Real Estate Management System is capable of managing the large and small buildings, apartments, villas, hotels, facilities, hospitals, and much more. Since our major clientele is from Dubai, UAE and other GCC countries, so we have designed a system specifically to fulfill local demands and needs. Our Real Estate Management System has provisions for inputting all the information about local processes and procedures, such as taxation and government permissions, etc.

The system also provide elaborate functionalities to manage leads, with it’s in built dedicated leads management module. The system also provide features such as notifications, follow ups, lead data and simple data management with its centralized database management system.

There is a dedicated module for the sales staff and sales management, along with the comprehensive analysis and reporting modules. Let you track the sales target, performance of the sales staff and other relevant tasks. This enables the higher management with a better clarity of the efficiency of their sales department, along with a comprehensive reporting and statistical analysis to ensure the organization is meeting their sales goals.

Our Real Estate Management System also includes a full-fledged after sales support and CRM module which enables a swift and highly responsive communication channel between the support staff and the customers, to ensure satisfactory services. The complaint management and maintenance requests management system eliminates the needs of s separate CRM software, which also help organizations to reduce their operational cost.

RSI Property Management System (PMS) allows the property managers to easily manage their units, materials, maintenance, stocks, inventory, daily usage, resources, and much more. The Property Management Software helps property managers take maximum out of a single unit by reducing the paper work, financial and calculation errors, efficient resource management and comprehensive statistical analysis. The PMS solutions also reduces the work hour or human labor required for the regular tasks which reduces the cost and increases the profit.

The life cycle of the property rental is managed with our Property Rental Management Module. Starting from the customer’s visit until the issuance of the tenancy contract, the entire process is automated. Property viewing, document processing, Cheque processing, handover, refunds, reminders, notifications, each and every process can be automated at some extent. The Rental Management module will take control of the most of the routine tasks, which can be configured, controlled and monitored easily from the dashboard panel. The module comes with an in-built CRM, which enables you to take complaints, support and maintenance requests, track the progress and resolution in a very effective manner. This enables the higher management to monitor and measure the progress of their staff and hence help them take organizational decisions with a sense of clarity and precise statistical data.

Especially in UAE, as most of the population is living in rented apartments and buildings, the demand of a computerized facility management system is very high. The matter fact is that the Facility Management system let the tenants feel more comfortable and connected with the building/facility management officials and maintenance staff.
The system comes with flexibility to be controlled and monitored remotely from any connected computer. Our Facility Management or Property Maintenance system is very effective for rented apartment buildings, villas, gated and non-gated societies under single management, malls, and multi-facility management companies. The Facility Management system comes with all required modules and services and above all dedicated mobile applications for field agents/maintenance workers/management and the tenants. The smartphone applications can be downloaded easily from Google or Apple app stores.

There is a dedicated mobile app for the facility management company. All the management, field agents and the maintenance staff can have their dedicated job roles and level of the access of the information. This allows everyone to get access to the only relevant information as per their job role. The smartphone application makes it very easy to communicate with the management and the customers. The whole systems runs on a centralized database and information center which makes sure all the updates and activities are also updating in the server in real time. Which eliminates the need of the dedicated call centers/agents to assign the tasks to the staff and it also eliminates the unnecessary time-consuming follow up exercises which are consuming too many resources.Hence less staff and less paper work is required which makes the whole process more agile and swift.

The tenant smartphone application let the tenants to raise support requests, maintenance requests and complaints with a few tap on their mobile screen. The mobile applications can be downloaded from the Google or Apple app stores and are very easy to use. The user interface is designed with multi-lingual support and easy to navigate menu, which ensures the tenant can perform the required task easily at their own. This eliminates the time-consuming call center requests and makes the process more comfortable for the tenant. Since the system is connected to a centralized database so all the requests and complaints will be appear on the concern person’s screen immediately. The system also allow to automate certain request to certain staff members or departments, hence no need to transfer call, and having multiple people involve in a single task.