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Best Web Development Practices for Healthcare Businesses in Dubai, UAE

Best Web Development Practices for Healthcare Businesses in Dubai, UAE

Over the time the websites have evolved a lot, from being a simple online brochure to becoming a fully integrated business development and communication platform. In fact modern entrepreneurs have turned websites into multi-billion businesses and so on. Businesses here in Dubai and all around the UAE are proactively working on their online and digital strategies. The healthcare sector is no exception, in fact the healthcare sector have adopted many online technologies to enhance the patient experience and operations.

The website is one of a major tool that is used to benefit both healthcare businesses and patients. The healthcare industry is different from other industries, it have some specific needs which patients/users expect from the website to have. The healthcare website is not only about to facilitate the appointment booking process, in fact it is used to provide useful information. People tend to look up in internet for symptoms, to seek advice, and to search for a specialist or healthcare facilities. That is what makes healthcare website more crucial and important.

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Best Web Development Practices for Healthcare Businesses in Dubai, UAE

Over the time the web development practices have also changed and become more sophisticated. Especially when it comes to develop a healthcare website, it could become very confusing. Here in this blog we will list the best web development practices for the healthcare businesses in Dubai, UAE.

Best Healthcare Web Development Practices: Quality Content & Up-to-Date Information

For any business website whether from healthcare or any other industry sector the purpose of the website is to either enable the user to make a transaction or to acquire useful information. Especially in case of a healthcare website when a user arrives at a hospital’s website, they are most likely to look up for some information or they will seek to book an appointment. That is why it is important to publish useful content and up to date information. Most of the time businesses just focus on marketing material and do not publish informative content or materials that can increase knowledge of their audience and provide them with useful help to solve their problems.

Now a days the pictures, info-graphics and videos are very popular among ordinary audience, same is the case with the healthcare sector. It is crucial that you consider this strategy while developing your healthcare website and integrate a powerful content management system which allow you to easily upload and publish content on your healthcare website.

See Also: How Web Development can Help Enhancing Customer Experience

Quality Content & Up-to-Date Information

Best Healthcare Web Development Practices: Simplify Navigation and User Interface (UI)

The website navigation and user interface are the two key components that determine the user experience on any website or software tool. Most of the time when people seek medical attention or have a need to consult a healthcare specialist, they are in a bit of hurry, which is why the navigation and the user interface (UI) of healthcare website must be simplified and fine-tuned to support easy accessibility features to ensure the patients will get a flawless user experience. The website navigation is its menus, links, and clickable areas which lead users to internal pages or other features.

The UI is majorly the structure of the page, different design elements, the typography, and even the color schemes are also part of the UI. The user journey should be defined beforehand and then the navigational structure and the UI should be prepared to support different user-case scenarios. For example, if a user needs to book an appointment online or if they wants to access their medical data at a patient portal or if they want to access information or helping material for a specific topic and so on. All scenarios should be thought of and the website navigation and the user interface (UI) should be crafted in a way to enhance user experience.

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Simplify Navigation and User Interface (UI)

Best Healthcare Web Development Practices: Mobile-Friendly Design

Here in Dubai and all around the UAE the smartphone users are significantly high, if we look at the stats, the mobile phone users in UAE are around 99% of the population. The internet search trends have drastically changed and now a days more people search using their mobile devices than the traditional laptops and computers. That is why it is important to ensure that you are catering to the needs of the users coming from mobile devices. The mobile friendly web development is a technique to build websites on such platforms which enable these website to load properly on different devices and platforms.

If we talk about the mobile friendliness, there are two major platforms, Google’s Android and the Apple’s iOS. Furthermore there are different platforms and minor variations, such as different screen sizes and different web browsers. The responsive web development uses modern programing techniques and platforms which add certain features in the website and allow it to detect the platform, device and screen sizes and then render the web page to perfectly fit to the features of the device it is being opened from. For the healthcare the mobile friendly design is a must to have feature.

See Also: A Complete Guide to Responsive Web Development

Mobile-Friendly Design

Best Healthcare Web Development Practices: Incorporate Useful Features

The websites have evolved a lot and become a very strong and powerful platform which facilitates the communication and offers useful features to enhance customer journey and customer experience. The healthcare websites can be a great tool for the business to significantly improve the patient experience and to boost business’s productivity and performance. Each healthcare business could have different needs but it is important for the business to offer useful features and digital experience to the patients.

Now a days, the digital experience has become very important as more and more customers are expecting from their favorite brands. For example a skin care specialist might have different needs and methods than a kidney specialist. However, offering online appointment booking module or dedicated patient portals, blogs or knowledgebase, and such features can significantly enhance patient’s experience. Other features such as social media integration, online payment gateway integration and many more such features can help improving the patient experience.

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Incorporate Useful Features

Best Healthcare Web Development Practices: Data Protection, Privacy and Security

For any healthcare business it is extremely important to ensure ultimate level of security and data protection. The healthcare data is the most private and extremely important for the patients. That is why when any data breach happens to healthcare businesses and other such organizations, the ordinary patient lose faith on them and people immediately stop doing business with them. The customer data is the most crucial data for a business and any compromise to that data will directly compromise your business’s reputation and can completely ruin your brand image.

The best web development practices for the healthcare websites is to adopt secure practices, encrypt data and input forms, add additional security features to prevent known internet attacks and take steps to make user accounts more secure and protected. Furthermore the hosting also played an important role in website security, the SSL certificate and secure hosting service provider can also significantly increase your healthcare website’s security and will ensure higher level of data protection, privacy and security to your patients.

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Data Protection, Privacy and Security

Conclusion

The healthcare industry in Dubai and all around the UAE is very advanced comparing to other neighboring regions. It is not only the healthcare industry the UAE as a country itself is very advanced and developed. The overall customer behavior in Dubai and all around the UAE is that an average person admire digital experience and appreciate the technological solutions. The healthcare industry is no exception, the use of modern technologies and digital platforms is very common in healthcare sector in UAE. The website is one of the most important customer-facing platform.

In this blog we have listed the best web development practices for the healthcare businesses in Dubai, UAE. If you follow these best practices you can develop a great healthcare website for your business which will offer great value and satisfactory customer experience. If you want to learn more about the subject or if you want our help to build a great healthcare business website please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

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Website Development Trends of 2021

Websites are rapidly evolving and getting complex, the trends are ever-changing and new things are being introduced to the market every year. We and other website development experts can predict the upcoming trends due to our experience and knowledge of the technology. In this blog, we will not only discuss the website development trends for 2021 but we will also try to list down the best practices to upgrade or revamp your websites. Websites earlier were just a product, businesses went to a website development agency in Dubai, UAE and ask them to design and develop a website for them. Once done, both the website development company and the customers close the project, only if occasional maintenance or some change occurs the customer would ask the website development agency to do that. Nothing so special.

Website-Development-Trends-of-2021

But nowadays, this has changed, the rise of smartphones, social media and online domain has completely changed the marketing landscape. In the modern world, a website has become a powerful marketing tool rather than an online version of your company brochure. This makes them crucial in the business’s success in the online domain. It is always beneficial if you follow the current website trends and keep updating your websites.

Here are the website development trends of 2021 and the best practices to follow those trends:

Dynamic Website Development

Dynamic-Website-Development

Dynamic website development is a website with a content management system. The content management system of CMS is a powerful software tool, which runs on the backend of the websites and allows the customers or website manager to quickly update the websites, such as the content, text, images, blogs, news, etc. Earlier there were static websites and still, some businesses are using static websites. The biggest drawback of a static website is that only a skilled website developer or programmer can update the web pages, their content, text, photos, images, etc. And the biggest advantage of dynamic website development is that it provides you a simple tool to update the website content, which only requires basic computer knowledge or short training to make the website manager or businesses to update their website without any additional cost or dependency.

Responsive Website Development

Responsive-Website-Development

Responsive website development is comparatively a new term, it means that the website is developed in a way that it has an ability to adjust and rearrange its content such as pictures, buttons, text, and design structure as per the size of the screen it is being opened at. Until the year 2020 was over, the mobile phone searches have already surpassed the laptop or desktop searches. This new trend shows that the general public prefers to search in their smartphones or mobile devices rather than the laptop or desktop PC. So your website should be developed with the tools and codes to automatically detect the mobile devices and screen sizes and then rearrange its content and everything according to that screen size. This is what we call responsive website development. These days this is almost an industry standard for website development and all new websites are by default built on this principle.

Cross-Platform Compatibility

Cross-Platform-Compatibility

As technology has been advancing more and more platforms are emerging. For example, in case of computers we have Windows Computer, Linux Computers, and MAC by Apple, in case of browsers we have Internet Edge, Google Chrome, Safari, Mozilla Firefox and a lot of others. Each and every operating system, the browser and in some cases the browser version too cause the website code to render differently under different circumstances. For example, if we are using Chrome browser on a Windows Laptop, the latest available version would be let say, for example, Version 21, if we compare it to the MAC Book Laptop, for the same Chrome Browser the latest version might be Version 15. Although to a general user this means nothing and most of the time we don’t even know what version we are running at, for the programming, coding and website development, this could completely change the user experience or in some cases, it could distort the look and feel. The website development team should have to overcome this problem by introducing cross-platform compatibility codes and tools in the website which will ensure a unified user experience on all platforms. Whether you are opening the website from Windows in Chrome or from MAC in Safari, each and every design structure should remain the same, every button and interaction should remain the same, every input field or click should respond the same, this is what we call cross-platform compatibility and it is very important and it will be more crucial in 2021 as the market is expecting to have more new platforms.

Rise of Cloud Computing and Progressive Web Apps (PWA) Development

Rise-of-Cloud-Computing-and-Progressive-Web-Apps-(PWA)-Development

The cloud computing and progressive web app or PWA development is gaining popularity and will definitely dominate the year 2021 in website development domain, and also coming years. As cloud computing is becoming more powerful and cheaper, it is more accessible for medium and smaller enterprises and businesses. The automated web services or AWS is also gaining popularity the website developers and website administrators/managers don’t have to worry about the server management, its architecture and the availability issues. The CSP or cloud service provider will manage the servers and relevant products and the website developer will only have to take care of their website or web app which will make the website development easier and less costly. This will open up new horizons for the PWA or progressive web apps. These applications can do minor tasks, such as user interface manipulation and major tasks such as a full-fledge software application with all features and functionalities. Businesses and organizations can utilize these platform to offer digital services or an extremely convenient user journey, these tools can take the user experience to the next level. Happy customers always mean more business.

Online Web Portals

Online-Web-Portals

Online web portals are although not a new thing in the website development industry, but in the year 2021, a huge number of businesses and organizations will adopt such tools. Online web portals are mainly used for various services and communication purposes. The purpose of these web portals is to provide all the information online, allow the customer to sign-up online, automate the process, reduce the service delivery time and reduce the customer visits to offices, service centres and other facilities. This will make your customers happy by providing your services with convenience and ease. Here is some web portal that is expected to gain popularity in the year 2021:

  1. Customer Portal
    • B2B – Business to Business
    • B2C – Business to Consumer
  2. Employee Portal
  3. Intranet Portal
  4. eCommerce Portal
  5. Real-estate Portal
  6. Job Portal
  7. Student Portal
  8. Patient Portal

These are different examples of online portals that are being used and are expected to gain more popularity in the year 2021. The one main reason is the year 2020, as we all know the last year had shifted the focus of the public and businesses from physical to online domain. Of course, the physical business and its presence are as important as it was ever before, but the online presence and online services have risen in the popularity. Especially the communication, registration, business proposals, online services, online appointments, online queue management systems, and a lot many online services are being delivered through online mediums such as websites via online web portals.

Multimedia Content and Interactive User Interfaces

Multimedia-Content-and-Interactive-User-Interfaces

The multimedia content and interactive user interfaces are gaining popularity due to the recent advancements in the website development tools and programming tools. In the year 2021, the websites will be more interactive, animated, and loaded with multimedia content. As broadband or high-speed internet is available to everyone in UAE, having multimedia content is not an issue at all. The website development based on cookies and cache is also reducing the load-time the new hosting technologies are also paving the way for heavy multimedia content. The computers and smartphones are also becoming more powerful and the platforms are also evolving, which is also supporting the website developers to include multimedia content and interactive parts in their web designs.

Search Engine Optimization (SEO) – Schema, Structured Data

Search-Engine-Optimization (SEO) – Schema, Structured Data

Although the search engine optimization (SEO), schema and structured data are a bit technical it is important for the business, organizations and website development companies to have the basic know-how of these things. The search engine optimization or SEO is to develop your website in a manner that the automated tools who index web pages should be able to absorb as much of the information as possible from your web pages. This will raise your ranks in the search engine results which means if people are searching for something relevant to your business, products or services, your website will appear in the search results and you can get a huge number of traffic flow to your website and it will be absolutely free.

The schema and structured data are also for machines and not for human users, they also help search engines, social media platforms and other data miners to index your website which could eventually result in more free traffic to your website. Not only that the integration of Artificial Intelligence-based tools, such as translation, voice to text or text to voice, autoresponders, online chatbots, and much more can be introduced for your customers in the website if the website development is done by a professional website development agency.

Integration and Security

Integration-and-Security

The website development has evolved a lot in the last decade, the websites have become a necessity, rather than having a dead static web page with text and some photos which have never been updated in ages, the websites have become more dynamic, ever refreshing, continuously updated channel of communication with a huge audience and your customers. This sometimes requires integration with other systems, data centres, information banks, payment gateways, and much more. All these integrations are being achieved through opening up a secure communication channel between the website and the system who is hosting the information. Such integration can be achieved through secure web services or APIs, which enables two systems to communicate with each other and allow them to fetch or send data between each other.

This requires security, and in the year 2021 the internet security, privacy and data protection will become a huge problem for the businesses and organizations all around the world. Website development has to be capable of preventing all known security threats. This requires a highly professional and skilful website development team who particularly have experience in such website and web applications. At RSI Concepts, we are specialized in such trades and have vast experience in serving large corporations, local businesses, banks, government departments, healthcare, hospitality and other sectors of the industry.

Conclusion

The year 2021 will definitely going to change a lot many traditional website development practices and will take the customer experience to the next level. The integration, web applications, interactive UX/UI, internet security and online portals will definitely provide businesses with an edge over their competition. As the general public is leaning towards the online domains, it is very crucial for businesses to be prepared and ready to serve their customers in the online domain. Your online presence will establish an online brand identity for your business or organization which will impact your business and growth. It is very important to meet the expectations of your customers and prospects. Your website would be your brand’s first impression on millions of visitors, which could make or break your business. It is extremely important to pay more attention to your website development in 2021 and try to keep up with the ongoing industry trends. RSI Concepts, a leading website development agency in Dubai, UAE  can help you achieve your goals for the year 2021. Feel free to contact us through the comment box below or get in touch with our sales team from our Contact Us page.

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Website Development with leads management system

A website has become an integral part of every business in today’s world. They are important for visibility as customers can access a website from anywhere, at any time. A website will enable potential customers to avail your key services or get the information they need, which is an important step towards generating leads. Web development UAE is therefore essential for any business looking to obtain leads online.

Website-Development-with-leads-management-system

Having a website is only part of the process of generating leads. In order to track and nurture leads into a revenue-generating opportunity, you need to invest in a digital lead management system. Businesses consider lead management a crucial activity in their sales and marketing process. But many of them are not aware of how to do lead management that improves conversion. Web development UAE offers a fully functional system integrated into the website which will help to improve the overall effectiveness of your marketing and sales efforts.

What is lead management?

What-is-lead-management

It is a marketing and business process in which incoming leads (people visiting your website) are captured, analysed and nurtured so that they can be converted to new customers. In today’s tech-savvy world, it is important to have a proper lead and CRM system in place to convert people who are interested in your product or service into revenue-generating customers.

Let us take a look at how CRM and lead management is achieved during website development and some advantages of lead management software.

1. 360-degree view of lead life cycle

360-degree-view-of-lead-life-cycle

During website development UAE, if a CRM and lead management are integrated with the website, then you will be able to track leads right from day 1, as soon as the website is launched. This will avoid missing out on potential customers by enabling proper tracking and conversion of leads on the website.

2. Access to data becomes easier

Access-to-data-becomes-easier

It is impossible for a business to turn profitable without properly analysing customer data and tweaking the business strategy according to insights gained from this data. Easy access to customer data is part of how to do lead management that improves conversion because you will be able to visualize data from leads and streamline your sales path accordingly.

3. Marketing automation using website development Dubai

Marketing-automation-using-website-development-Dubai

A good web design and development company will implement a digital lead management system that can automate most of your marketing processes. It can help you set up and omnichannel marketing automation strategy to funnel new leads and increase the probability of conversions. Once you have converted leads into customers, automation will also help in retaining them by maintaining loyal relationships with your customers.

4. Dashboards and reports

Dashboards-and-reports

A lead management software implemented along with web development UAE will help you measure and analyse every aspect of your lead generation strategy. This can enable a business to identify weak areas and improve your sales process resulting in a higher ROI for your company.

5. Time and cost savings

Time-and-cost-savings

An automated lead and CRM system will eliminate redundancy, maximize resources and save your business a lot of time and money. With a good CRM and lead management implemented during website development, you don’t have to employ extra resources to capture leads or manage the sales funnel.

6. Centralized customer information

Centralized-customer-information

A big advantage of having an online lead system is that all information obtained through the website is stored in a database. This makes it easy to follow up on leads and convert them, or identify cold leads without having to crunch through hundreds of documents. You can also analyse and track key information about leads to improve conversion rate.

7. Optimum integration with website

Optimum-integration-with-website

If a web design and development company builds a lead management software into the website during the time of web development UAE, then it ensures seamless connectivity with other marketing tools and processes that have been implemented by the company. It will also make integrating fully-fledged CRMs into the website easier.

A platform is essential to convert people who visit your website into potential customers. During the process of web design Dubai, it is highly recommended to integrate a digital lead management system. This way, you can be assured of not missing out on any lead visiting your website. When integrated during web development UAE, it will make the journey of your website visitors from leads to happy customers a much easier one.

Check this out: 5 Changes in your Website that can generate more Business


RSI Designs & Develops New Euro Movers International Website

The Most Challenging Website Development Project Ever

RSI, one of the most professional and premium web development companies in Dubai has achieved a yet another milestone in the field of web designing by completing the Euro Movers project. RSI not just takes pride in designing and developing their new website but it has also worked closely on the project and upgraded the old version of their website to the newer and the more promising one.

Being a leading and trusted web design company in Dubai – UAE, RSI always strive hard to meet the expectation of its clients and this project was no exception. Since the earlier version of Euro Movers website was not up to the mark, our designers and developers have to go extra mile to make the new design looks aesthetically pleasing and functionally perfect.


TheSocially nominated for global design awards

RSI Concepts, a website design and development company based in UAE, is proud to announce that its newly rolled out site is nominated by CSS Awards for their global web designing awards. We have been shortlisted alongside global giants which in itself is a commendable achievement. TheSocially, which is the web and online marketing department of RSI Concepts, has been working hard to standardize its web designing practices and this nomination has further endorsed our efforts in this regard.


Some Significant Strategies to Choose a Good Website Design Company

Time for a new website design? Looking for a reliable design firm?

If you have already tried Googling ‘Web design Dubai’, then you are probably wondering how you will begin to cut through the masses of companies offering their design services. Your website has become a new shop front; the first interaction that many new customers will have with you is online. How often have you dismissed a company because of a second-rate homepage, or left a website because you couldn’t quickly find the information you needed?


Web Design Tips For Fledgling Companies – RSI Concepts

How to Use Landing Page Design to Propel Online Marketing Campaigns

When a new business is in its initial stages, it needs helpful advice from experienced professionals who will assist with troublesome start up problems and help you on the road to success. For those opening an online business, then you need solid advice in relation to web design. During the process of getting your website set up, you need to know that everything has been done effectively and professionally in a way that will benefit your business in the long term.


Small Business Website Development & Web Design Outsourcing Overseas

Having spent the last half of my 25 years in direct marketing in a Web Design Studio in Dubai. I have experienced a lot. The good, the bad and the wrong website business relationships develop and deteriorate. The advantage today versus 10 years ago is amazing. There are so many tools available and so many capable people who are able to design, program, develop and host your website or Blog that it can be difficult to determine who to call on to assist you and your business in the process.