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How to choose the best web design company in Dubai?

How-to-choose-the-best-web-design-company-in-Dubai

We always try to educate our clients and stress the importance of their website in the modern world. As digitalization is taking over very rapidly in Dubai, UAE and trends have been changing, the online domain becomes much more important than ever before. No matter what industry you belong to or what type of products or services you are selling, if you want to build your unique brand identity and a good reputation, then your online strategy is necessary and your website happens to be the centre of gravity for your online strategies. You might be spending extra on your social media platforms, maybe hired dedicated teams to handle your social media and other online strategies and advertisements, eventually, everyone will end up on your website, and this is where it could either make you all efforts to pay off or wasted.

That is why when it comes to develop a completely new website or revamping of your old website you would have to acquire a professional web design company in Dubai, UAE. But since there are hundreds of web design and development agencies operating in Dubai and other parts of UAE, then how could you make it sure that you are selecting the best web design company? In this guide, we will discuss a few basic factors with which you can easily evaluate by yourself to determine if a web design company is suitable for your needs or not.

Here are the basic factors and different stages of evaluating a web design and development company in Dubai, UAE:

0. Define your goals and objectives first

Define-your-goals-and-objectives-first

Before we step into the list of the important factors to choose the best web design company in Dubai, we also want to discuss one very important point which is to ‘define your goals and objectives first’. As your website is an integral part of your broader online marketing strategy, so you must have to define your goals and objective for your marketing campaign and the website itself. Once you are set with a clear goal of your marketing campaign then start thinking about the website that can support these goals.

1. Prepare a list of the web design companies that you would like to work with

Prepare-a-list-of-the-web-design-companies-that-you-would-like-to-work-with

You should prepare a list of the companies that you want to work with. As you are seeking a web design agency in Dubai, UAE. So, start with evaluating the websites of the web design agencies, as they are selling the same thing so they should have displayed a remarkable design with extremely well user experience for their website visitors.

Here are a few steps to shortlist web design agencies in Dubai, UAE:

  1. First, evaluate their website in terms of design and functionalities
  2. Then look up for their portfolio and work samples
  3. Check their social media and online profiles
  4. Explore further to try to find online reviews about the selected web design companies
  5. Ask your colleagues and friends to suggest you a web design agency in Dubai with which they have previously worked and had a good experience
  6. Don’t rely on the directory listing and third party ratings, it could be misleading or confusing

Once you shortlisted some web design agencies, let say, 8 companies that you have shortlisted from the above steps and online searches from Google or Social Media, etc. The next step is to contact them one by one.

2. Contact the shortlisted web design agencies

Contact-the-shortlisted-web-design-agencies

Contacting the shortlisted web design agencies is the first step into your deal with them. You can usually find contact numbers, address and the email ID on their website most likely in the header/footer and obviously at their Contact Us page. The best approach is to leave a ‘call back request’ or fill in the ‘contact form’ or ‘request a quote’ form. Here are some points to be noted:

  1. How much time do they take to respond?
  2. What kind of email they have sent you in response?
  3. If they have sent you a very lengthy email with multiple discount offers or attractive packages, etc then ignore them.
  4. If they take too long to respond, then ignore them too, either they might be very busy, or else they have a lazy team, which could later cause you difficulties in project execution and support.

Usually, companies set auto-responder which you receive within a few minutes, then some salesperson or technical consultant or business analysts approaches you, try to evaluate how they have had approached you? try to evaluate the person:

  1. What questions did they ask you?
  2. How technically sound do they look?
  3. Did they ask the right questions to gather relevant information to understand your requirements or just an ordinary sales pitch?
  4. How confident they were in answer to your queries?

And stuff like that. If at this point you feel okay, then set up a meeting and do a proper requirement gathering session.

3. Set up a requirement gathering meeting

Set-up-a-requirement-gathering-meeting

The requirement gathering meeting should be thorough and detailed. Prepare some questions beforehand and include them in the discussion. Try to evaluate the team who came for the meeting:

  1. How technically sound they are?
  2. What kind of questions they have asked you?
  3. Did they provide satisfactory answers to your questions?
  4. Don’t go in technical details but keep it to the objectives and your expectations from the web design.
  5. Evaluate their suggestions that how convincing and relevant those suggestion were? Could you further improve your website with their suggestions or not?
  6. If the web design agency only takes down your requirements and do not suggest anything from them, then ask them for their suggestions and ideas, and evaluate them too.

If you felt satisfied with them then move to the next step.

4. Request for Proposal and maybe a Presentation

Request-for-Proposal-and-maybe-a-Presentation

Once the requirements are conveyed and clear project scope has been defined, then let the technical/IT teams from both sides agree on the technical details. Usually, this can be done through emails or a few short conference calls between the two teams. This doesn’t take much time. Once this process is done, then request a final proposal from the web design agency. They might share it in email, but ask them for a meeting to discuss everything face-to-face. This will not only expedite the process but will also help you make a quick decision. If the website development company request for a presentation then let them do that, you might get more valuable information.

5. Request the Web Design Agency to provide you Sample Work and a few Clients

Request-the-Web-Design-Agency-to-provide-you-Sample-Work-and-a-few-Clients

By this time your list has already been reduced. You might be left with only three or four web design companies to choose from. So, request them to share their sample work with you, and also a list of a few recent clients. Contact their clients and asked them about their experience with the agency. This will significantly help you in getting a neutral opinion about the vendor.

Read Also: Improve customer experience in UAE with your website design

6. Evaluate the Contract Thoroughly!

Evaluate-the-Contract-Thoroughly!

Evaluate the contract and their terms and conditions thoroughly. See if their terms and conditions are only to protect their interests or are set up on neutral grounds as per the industry standards. You are the client, they must have to abide with your terms and conditions. But of course, your terms and conditions shouldn’t be so tough and one-sided. Agree on payment terms and deadlines.

Read Also: Website for Branding

7. Support, Maintenance Contracts and SLAs

Support,-Maintenance-Contracts-and-SLAs

This is a bit tricky part and we being a leading web design company in Dubai, UAE often noticed that the customers don’t usually pay much attention to this part. Your website is not just a product which you buy or request a custom-built for you and wait until the warranty gets expired. But in the modern market in Dubai, UAE and all across the world the websites have become more like a service. Which requires a reliable vendor or partner who can assist and support you with your regular needs of updates, upgrades and changes in the website. Request them for the Annual Maintenance Contract (AMC) and their after-sale support policy.

SLA is a service level agreement. It is an agreement that defines the terms and conditions of any IT service’s service delivery mechanisms. Whenever you are building a website, you need to host it somewhere, either you can host it in your local data centre, which obviously will increase you’re internal IT cost. So, the best approach is always to host your website on third-party hosting or cloud hosting. Whenever you are hosting on such platforms they provide you an estimated downtime and service recovery time in case of any interruption. Compare the SLAs of the shortlisted web design agencies too. Just a minute fraction could translate into hours or days if the SLA is signed for just only one year. So, be vigilant.

Read Also: Top 10 website designs by RSI Concepts

8. Data Privacy & Protection Policy

Data-Privacy-&-Protection-Policy

Data Privacy & Protection is very important. Especially when you are also having your emails hosted along with your website. You must sign a separate NDA (Non-Disclosure Agreement) with you web designing and hosting provider company to ensure your data will be protected with them. If you are hosting sensitive data such as emails or if you have any portal that allows uploading of documents such as complaint management system or something which is a part of the website development then you must have a data protection plan in place. You can achieve 99.9% uptime and data protection by requesting, SLA, backups and fail-over protection services from the hosting provider. Discuss these things in details with the web design company and then decide whether if you need any such additional service or not. As they happen to be a bit costly.

Read Also: Things to know before website design of an eCommerce business

Conclusion

How to choose the best web design company in Dubai, UAE is not a simple question. Although it is a tricky job, if you consider all of the factors and steps we have mentioned in this guide, you can easily find a suitable technical partner and vendor for your business. As in UAE, there are hundreds of web designing and development agencies working, so finding out a reliable web design and development agency may sound difficult but in reality, it isn’t all you need is to pay attention to certain things and do the process in a very manageable manner as we have described in the above guide. At RSI Concepts being a very reputable web design and development company in Dubai, we always share such guides and blogs to help our customers and visitors. If you want to build a new website or a revamp is required or simply you want to evaluate your existing website, please feel free to approach us through our Contact Us page or leave a comment below and we will get back to you at the earliest.

Check this out: Why smart kiosks are the future? 


Improve customer experience in UAE with your website design

Improve-customer-experience-in-uae-with-your-website-design

There are a lot of websites that are being designed every day. Also, there are a lot of designers who have positioned themselves in this industry and are known to design the websites. Most of the people would compromise on getting an ordinary website but, does that attract the right kind of audience?

In this write-up, we have exclusively covered the advantages of having a Dubai web design and how would the customer experience be improved too. Well, before understanding the benefits let us get to know the basic things that are required to have a website design.

  • Experienced web designers

When you have experienced web designers from the best web Design Company in Dubai, half of your problems would be sorted because these are professionals. They would understand the latest technology and also have updates regarding web design. Hence, hiring the right kind of designers is extremely important if you want to create a great customer experience.

  • Proper layout

It is also equally important to have a proper layout planned for the content by the web design company Dubai to be placed because only when the layout is paid attention to, the customers or the audience would start flowing into your website.

  • Latest tools to design the website

Make sure to get the web design Dubai Company to use the right kind of tools to design the website. Website designing is booming and there is a lot of the latest technology and tools that can be used to design the websites. These websites can be made customer friendly and the users would easily be able to navigate through the website easily. Hence, this is one of the things to keep in mind when you are planning to get a website design done.

  • Theme of the website

There are a lot of themes available and according to the type of the website you are planning you could always think of downloading a theme and use it. Using appropriate themes would also attract a lot of customers to your website because that is the major part of the design element.

  • Content

Of course, content is always the king. When you have the right content people would automatically start subscribing to your website and they would start following the updates as well. With this, you would not just be getting new users but, would also be able to retain the old users as well. Hence, this is one of the key things that have to be kept in mind when you want to enhance the customer experience using a website.

Well, these are some of the things that you must do in order to make your ordinary website into one. Also, along with that let us see how a website can actually impact the overall customer experience.

  • Data loading becomes quick

When you have a website page loading issues does not exist. This means that the customers or the users would be able to access the information quickly as the data download would be quick and this would certainly make them extremely happy. The chances of the users logging into your website would be higher when compared to the other websites because of the less time taken.

  • Easy navigation

When you have easy navigation, the user experience would be amazing because there is probably no user who would unnecessarily want to spend time on a website trying to understand complex navigations. Hence, having easy navigation is another thing that would be part of the website design and you would be able to easily get the attention of the users.

  • Overall design and looks

When you have a website, the overall looks and the design of the website would be fantastic because the designers would be completely aware of the process. Websites would attract the users’ right the first time because of the fantastic first impression and the design it would have.

Well, these are some of the things that you must know about the website design company in Dubai.

Checkout: Website for Branding