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Custom Software Development vs. Off-the-Shelf Solutions: Which is Right for You?

Whether you are a small business or large enterprise or a private organization or a government entity, these days software solutions are backbone for day-to-day operations. No business can function without relying on any software application. Even if you are just using emails or WhatsApp, you are still utilizing these software. This blog is not to discuss the emails or WhatsApp, in fact we will briefly discuss about the business solutions, like ERP (enterprise resource planning software), CRM (customer relationship management system), Customer Feedback System, Customer Portals, Intranet Applications, Web-Portals, and core business applications.

Now a day’s a business’s digital eco-system consists of multiple software solutions, some are commercial off-the-shelf solutions (COTS) and some are custom software development solutions. All working in a perfect harmony to drive efficiency, performance, quality and profitability. Businesses operating in Dubai, Sharjah, Abu Dhabi and broader UAE are very eager to optimize their operational efficiency and expenses by leveraging the inherent properties of software applications, such as business process automation, digitalization, analytical data collection and super efficient information flow via advanced communication channels.

The digital technology is evolving at an unprecedented speed, so does the market trends, and customer demands. In order to be more competitive, businesses need to adopt to highly efficient software application. With the growth corporate data and increasing demand for operational excellence also grows, and the decision between commercial off-the-shelf solutions and custom software development has become more critical and difficult. In this blog we will do a comparison between custom software development and off-the-shelf solutions to give you a better perspective of the subject.

See Also: Custom Software for Improved Business Efficiency

Custom Software Development vs. Off-the-Shelf Solutions: Which is Right for You?
Custom Software Development vs. Off-the-Shelf Solutions: Which is Right for You?

What is Custom Software Development?

The custom software development is a process to design software application precisely as per your needs, the customized software are tailor-made for a single business or group of users at an organization. This is what makes them far more superior, efficiency and effective. Unlike commercial off-the-shelf software, which are generic solutions, the custom software applications are design from scratch, which perfectly positioned them as the most effective solution for modern business who strive for efficiency and performance.

The simplest way to understand it is to think of building house, if you commission a professional architect, you can make the house the way you want and need, you can control each and every minor aspect of literally everything. But what if you bought a built house, you don’t have much room to make changes, even if you hire someone, you will still going to have certain limitations. This is how the custom software development is different from the off-the-shelf solutions.

The custom software development process starts with in-depth analysis of your organization’s existing infrastructure, operations, internal processes, workflows and challenges that you are facing. This processes greatly improve the efficacy, efficiency and alignment with your operations. Then all key elements are carefully crafted to minimize the adoption and integration expenses, while ensuring all goals can be achieved seamlessly. With the custom software development you can design the software by keeping your goals, challenges, resources and limitations in mind.

The custom software development also tend to delivery exceptionally higher ROI over a longer period of time. But the thing most organizations doesn’t realize is when do they need a customized software application? The simplest rule to consider is to “don’t reinvent the wheel”. Your email client, such as Outlook or Thunderbolt both are off-the-shelf software, do you need to build one for your organization? Absolutely not!

See Also: Why Off-the-Shelf Solutions Fall Short: Advantages of Custom Software Development

What is Custom Software Development?
What is Custom Software Development?

What are Off-the-Shelf Software Solutions?

The off-the-shelf software solutions or COTS, are the pre-built software application, which businesses either purchase or subscribe to. Same like Outlook and Thunderbolt, there are ERPs, CRMs, HRMS, and various other organizational tools which are pre-built, and are designed for a specific industry sector. Moreover what off-the-shelf solution you are using, the chances are very high, your competitors would also be using the same. This undermine your competitive advantage. The biggest advantage of off-the-shelf software solutions is that they are ready-to-use.

The time you purchased them, you will be provided access instantly, and even if the on-premises deployment is required, these solutions can be setup up in a few days. Unlike the customized software application which require a lengthy period of development and testing. For example, Microsoft Office, QuickBooks, Oracle, SAP, Microsoft Teams, Zoom, all are commercial off-the-shelf software solutions. The big-data software market is dominated by off-the-shelf solutions, but businesses are gradually shifting towards customized big-data and AI-powered software applications.

One of the biggest reason businesses opt for commercial off-the-shelf solutions is quick deployment and very low upfront cost. Most of the off-the-shelf software solutions come with a subscription plan, the payments are done on monthly, quarterly or annual bases. The biggest disadvantage in implementing off-the-shelf software solutions is the lack of customization. Most of the off-the-shelf software doesn’t offer any customization, some large-scale application do offer customization but with very limited scope and the customization cost is also very high.

Usually these software solutions are divided into various packages and modules. Sometimes just for a single features, businesses might need to upgrade to a 20%-40% expensive module or version. Which can significantly increase the operational cost in longer run. That is not all, businesses often end-having tons of unwanted features which not only increase cost, but also tend to harm the efficiency of the staff who will be using these solutions.

See Also: Custom Software Development for Enhanced User Experience

What are Off-the-Shelf Software Solutions?
What are Off-the-Shelf Software Solutions?

Comparison Between Custom Software Development vs. Off-the-shelf Solutions

Now that we clearly understood the major differences between the custom software development and off-the-shelf software solutions, let us compare various aspects which will help you decide which solution could be more effective for which needs and requirements.

Cost Comparison: Custom Software Development vs. Off-the-Shelf Solutions

Cost is one of the most crucial and in most cases the deciding factor when business choose between the custom software development and off-the-shelf solutions. However to understand the costing of both solutions, we have to be very careful. Like I have mentioned earlier, you don’t have to re-invent the wheel. This means, for certain needs, you will surely go for commercial off-the-shelf solutions, such as Microsoft Office, Emails, Teams, Zoom, etc. However, when it comes to accounting, for example, the Quickbooks or Slack might cost you very less, but will never going to align and adopt to your emerging business needs.

There would be costs associated with upgrades, new modules/features, third-party integration and so on. Above all, if you are dealing with sensitive customer data, you will always be at risk, since your data has been stored with the vendor and technically they have full control and to some extent authority over it. The initial cost on the other hand for the custom software development could range somewhere from a few thousand dirham to several hundred thousand. Which might seem staggering comparing to COTS.

However, with the customized software application, you will have full control and authority over your data, you can customize them the way you want, you can add new features down the road, and on top of that these software has capabilities to scale, adopt and evolve along with your business needs. There would be no operational inefficiencies due to mismatching of software structure and your internal processes and workflows.

You will most likely never stuck in vendor-lock situation, and instead of replacing the entire solution, you can simply add new features, upgrade it or customize it as per your new needs. You can also easily integrate customized software with other third-party tools, databases and solutions without bearing large expenses. This makes custom software development superior than the COTS.

See Also: The Cost of Custom Software Development: Factors to Consider

Cost Comparison: Custom Software Development vs. Off-the-Shelf Solutions
Cost Comparison: Custom Software Development vs. Off-the-Shelf Solutions

Flexibility and Scalability: Custom Software Development vs. Off-the-Shelf Solutions

I would rather consider flexibility and scalability comparison as direct cost comparison. Because this has huge impact on your long-term cost. Growing businesses often end-up outgrowing their commercial off-the-shelf solutions and end-up paying huge for the replacements. The important and most crucial thing to understand is tha the commercial off-the-shelf solutions are designed for masses, and are designed as per best industry practices and standards. This means a large number of businesses would be using them, hence upgrading an application which has millions of users, and all users can have their own preference, needs, and challenges.

Under such conditions, making huge change in the software could impact millions of users, which will also impact the revenue of the vendor as well. Hence whenever a vendor will decide to upgrade or add more features, or remove some, they will have to be very careful. Therefore the development and growth is extremely slow with commercial off-the-shelf software solutions. The custom software development on the other hand is synonymous to flexibility. The customized software solutions are tailor-made for your business needs, and have potential to keep on evolving with your emerging needs. Adding a new features, removing or customizing an existing features in in your hand.

Moreover, you can do whatever you want to do, there is no restriction or limitation as far as the customization concerns. This level of customization and personalization is invaluable for businesses who want to grow and stand out of the crowd. The customized software keep on evolving with your emerging needs, challenges and growth. Your in-house developers or the outsourcing partner can customize and optimize the features whenever you need them. You can always patch your software or upgrade them to optimize the performance and impact. This way rather ending up replacing your off-the-shelf software solutions, you can keep on using the same application for decades.

See Also: Step-by-Step Guide to Planning Your Custom Software Development Project

Flexibility and Scalability: Custom Software Development vs. Off-the-Shelf Solutions
Flexibility and Scalability: Custom Software Development vs. Off-the-Shelf Solutions

Maintenance and Support: Custom Software Development vs. Off-the-Shelf Solutions

Whether you chose commercial off-the-shelf software solution (COTS) or a custom software development, both requires upkeep and maintenance. Businesses often overlooked the maintenance and support while deciding between these two, but it is a very crucial factor to consider. Especially in a fast-paced world, where the time is money, any downtime in a software application or a minor issue could significantly undermine your entire operations. Some issues need to be addressed at immediate bases, as these could have dominoes effect, where one problem or inefficiency lead to another and so on. When it comes to support the commercial off-the-shelf software solutions always lag, no matter how great the application is, the support would usually be limited to general queries and for complex issues, you might have to wait in long queues.

Moreover the support resources for off-the-shelf software are shared and depends on your licensing agreement and in some cases you have to pay extra for premium support. The customized software on contrary comes with dedicated support, the team that built them also offer dedicated support. Another great advantage is quicker problem resolution and timely patches or updates. The software development team that build your application would understand all intricacies of your software hence, they can quickly resolve issues, eliminate bugs, and even made iterations for better user experience and efficiency. You will always prioritized, and in cases of show-stoppers your support team will readily available.

The upgrades, updates, security patches, and iterations can be scheduled aligning with your operating hours, to minimize any impact on your operations. Businesses often do such activities in off-hours or at weekends, to eliminate any downtime. Since you are the sole customer, your requests are always prioritized, moreover you can have direct interaction with the developers which eliminate any communication barrio and ensures quick results.

See Also: Emerging Trends in Custom Software Development

Maintenance and Support: Custom Software Development vs. Off-the-Shelf Solutions
Maintenance and Support: Custom Software Development vs. Off-the-Shelf Solutions

Security and Data Privacy: Custom Software Development vs. Off-the-Shelf Solutions

In this modern day and age the data privacy and cyber security is one of the greatest challenge. We have witnessed many multinational businesses get completely destroyed after data breaches, most of them still haven’t recovered to their formal glory. Now a days customers are very savvy and aware of the cyber threats, on top of that the media, news and social media also played their role in spreading the awareness. Businesses too are way more conscious about the cyber security. One of the biggest drawback of off-the-shelf software solutions is that your valuable data is stored on vendor’s servers, and even if it is stored locally (which is very rate), the vendor still have full access to it.

Moreover, the vendor is almost fully responsible for the security, but you might also have to take certain measures to ensure maximum data privacy and protection. The off-the-shelf solution are more likely to get targeted due to known vulnerabilities due to the fact that millions of people all around the world have access to these solutions. However, the custom software development enable businesses to adopt to advanced security practices. In fact the security can be prioritized throughout the development lifecycle. A secure development lifecycle help adding multiple layers of security and protection.

Unlike commercial off-the-shelf software solutions, businesses have full control and ownership of their data. They can choose where and how to store their data and no one can be given access to it, outside of the organization. Since the applications are built from scratch in custom software development, your software structure and design is fully confidential and no one knows it. Moreover businesses can have frequent and regular security and vulnerability testing which help them instantly apply security patches, keep the source code up-to-date and keep on adding new security features down the road. These are the reasons the customized applications are considered to be more protective and superior than off-the-shelf solutions.

See Also: Security Best Practices in Custom Software Development

Security and Data Privacy: Custom Software Development vs. Off-the-Shelf Solutions
Security and Data Privacy: Custom Software Development vs. Off-the-Shelf Solutions

Conclusion

Choosing between off-the-shelf solutions and custom software development is always difficult. Businesses have to consider multiple factors, and majorly it depends on your needs, budget, and long-term strategy. Both off-the-shelf solutions and customized software applications have their unique advantages and disadvantages, but in most cases the custom software development tend to offer extremely higher ROI. Even on technical grounds, the customized applications are technically more superior, advanced and future-ready. For example, if you need an email client, what would be more beneficial? Developing a new email client or opting for Outlook or Thunderbolt? Obviously your needs are the major driver here, but if you need a complex application or tool, then the custom software development is much better choice. The off-the-shelf software solutions have many limitations, the application lack in offering any competitive advantage, and tend to grow at a very slow pace.

Businesses who consider the upfront cost and deployment time only, often end up replacing their off-the-shelf software solution with a more expensive and complex software application after some time. Because the commercial off-the-shelf software solutions tend to grow and evolve very slowly. The custom software development is a comprehensive process, which let businesses build their software from scratch, hence the software fully aligns with your unique and exclusive requirements. Moreover the customized software have potential to evolve along with your business needs. You have full control and authority over the source code, data and security aspects, which is a great advantage. There are no hidden fees or hefty charges for very limited customization. The custom software development is far more superior in every aspect and could be a game changer for businesses.

In this blog we have briefly discussed a few crucial aspects of software development to compare both off-the-shelf and customized software. If you want to learn more or if you want our help to design a bespoke software application for your organization, please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

See Also: Benefits of Investing in Custom Software Development for Your Business in Dubai


Why Custom Software Development is Essential for Digital Transformation

The business landscape is undergoing a rapid transformation, driven by escalating customer expectations and intensifying competition. To thrive in this dynamic environment, organizations must prioritize efficiency, performance, and productivity. Digital solutions have emerged as a strategic imperative, enabling businesses to streamline internal processes, optimize human resource management, and enhance overall operational efficiency.

Digital transformation is a comprehensive approach that involves integrating digital technologies into every aspect of business operations. By leveraging these solutions, organizations can fundamentally redefine how they work, operate, and deliver value to their customers. From elevating customer experiences to empowering employees and reducing costs, digital transformation offers a powerful means to drive innovation and achieve sustainable growth.

Digital transformation empowers management by automating routine tasks and streamlining workflows. Through digitalization, businesses can reduce manual labor, minimize human error, and gain valuable insights through advanced monitoring tools. Regardless of size or industry, embracing digital transformation is essential for navigating the competitive business landscape of today. In this blog we will discuss why custom software development is essential to leverage the full potential of digital transformation.

Why Custom Software Development is Essential for Digital Transformation?
Why Custom Software Development is Essential for Digital Transformation?

What is Custom Software Development and Why it is Important?

The custom software development is a process of building and crafting software solutions and tools which are designed for a very specific user groups. The customized or bespoke software solutions are designed to perform very specific tasks and in a very specific way. This ability let businesses integrate the software solutions seamlessly without requiring their staff and management to make any change or big changes to their workflows and practices. Traditionally businesses tend to rely on commercial off-the-shelf software solutions also knows as COTS.

The commercial off-the-shelf software solutions are designed for masses and are widely available, it means your competitors will also have access to the same tools and solutions. For example, Oracle Net Suite, Quickbooks, Salesforce, SAP, and even Google Workspace and Microsoft Office Suite are all commercial off-the-shelf software solutions. These solutions are great tools, but when it comes to specific business needs or challenges your workforce is facing, then you need out of the box approach. All off-the-shelf solutions offer very limited customization and integration abilities.

See Also: Why Off-the-Shelf Solutions Fall Short: Advantages of Custom Software Development

What is Custom Software Development and Why it is Important?
What is Custom Software Development and Why it is Important?

What Makes Custom Software Development Essential for Digital Transformation?

Due to various inherent limitations of commercial off-the-shelf software solutions, businesses often end-up utilizing multiple solutions which raise cost and also make integration more complex and difficult. The customized or bespoke software on the other hand are very flexible, they are exclusively designs as per your business needs in mind, and therefore these solutions tend to drive efficiency and performance while being cost-effective, more scalable, accessible and adoptable. The custom software development is a process which involves:

  1. Requirement Gathering: The first step of custom software development is taking and understanding customer requirements. It help development team to understand the problems and challenges business is facing and also help them to propose solutions for the same. The development team also understand the wider IT infrastructure and select technological platforms and frameworks which are more aligned with the business needs.
  2. Designing Process: The design team design the software layouts, screens and workflows which is part of the UI (user interface). These designs are shared with the customer and the user group and allow the businesses to optimize them as per their needs and best efficiency.
  3. Development Process: The development process is the actual programming where the developers write and compile the source code of the software. The software platforms and frameworks such as programing language, operating system support, integration with other systems and databases and everything else is done at this stage.
  4. Testing: Both the software development team, the end-users and the project coordinators facilitate this testing process. It helps further refining the software which results in higher efficiency, performance and security.
  5. Deployment: The deployment is going live and installing the software at the server or at the end-users’ computer/network. The deployment stage brings the software to the production and the end-users start using it at this stage.

This process help aligning the software application with specific business needs, and it also keep the end-user engaged in the development process. Which gives them more control over the software design, features and working. These advantages make custom software development most crucial for the digital transformation and modernization.

See Also: Custom Software Development for Enhanced User Experience

Big Data Helps Personalizing the Software Solutions
Big Data Helps Personalizing the Software Solutions

Custom Software Development Increase Efficiency and Productivity

The digital transformation require businesses to integrate technology in every aspect possible to drive the efficiency. For example, if it is a production unit, there is a team of 4 employees who is doing the packaging of the produced products and you deploy a machine which automatically perform this tasks and output packaged products in carton that is automation. Now think of another application, for example let us consider a document approval process, a document is generated by a team member which has to go to the team lead/supervisor, then to manager, and at final to the GM or MD. If you are doing it manually, then a staff has to take the document physically form one desk to another through the pre-set work flow and then the final approval can be taken.

Similar can be done through the software, the software allow the staff to create the document, push it to supervisor, then to manager and then to the GM and this can be done seamlessly, as soon as it got approved form one desk it is immediately available to the upper desk and so on this makes the process very efficient, quicker and require very less human efforts. In these two examples, we saw how introduction of technology can greatly improve the efficiency, accuracy and productivity in these processes. With the integration of technology very less efforts are required, the process itself become very efficient and fast and the cost too can be reduced effectively.

See Also: Custom Software for Improved Business Efficiency

Custom Software Development Increase Efficiency and Productivity
Custom Software Development Increase Efficiency and Productivity

Custom Software Development Aligns Perfectively with Business Needs

The custom software development fits in to your business needs like a glove. Even the most popular and large-scale commercial off-the-shelf solutions doesn’t align with 100% business needs. Businesses develop over the time, along with that their internal culture, operating procedures, business processes and workflows also evolve. The commercial off-the-shelf software solutions are designed as per industry standards and best practices, this means that these software doesn’t evolve or change along with your growing needs and increasing challenges. This is what render these solutions ineffective over the time, even when you implement COTS you have to make several changings in your internal workflows and processes, you have to train your employees to adopt to new processes and functionalities.

However, the customized software seamlessly integrate to your existing business needs, organizational culture, employee demands and business processes. When you deploy a customized software application you doesn’t have to make any change in your processes, workflows or anything. This is what makes customized software more efficient and a better candidate for your digital transformation drive. For example if you think of the above example of document processing system, if you implement a commercial off-the-shelf software, you must have to follow the industry standard.

For example, a document has to pass through 5 people, while in your organization you only require 3 people or maybe you need to appoint 8 people to process that documents. The COTS will not support your with this workflow, you have to do manual work to get the task done. While the customized software application will do exactly what you want it to do and how you want it to do.

See Also: Leveraging Big Data in Custom Software Development

Custom Software Development Aligns Perfectively with Business Needs
Custom Software Development Aligns Perfectively with Business Needs

Custom Software Development is Cost-Effective and Returns Higher ROI

Another great advantage of custom software development is that it is much more cost-effective than COTS and it tends to offer much higher ROI over a longer period of time. As I have described the custom software development process, it is easy to understand the initial cost would be relatively high. However, if we consider the benefits and impact of the custom software development it will be much more cost-effective. When it comes to digital transformation you doesn’t only consider the initial cost but you should keep in mind the ROI over a longer period of time. Here is a quick comparison of Custom Software Development and Commercial Off-the-shelf software solutions in terms of cost-effectiveness:

Cost Consideration or Initial Cost

  • Upfront Cost: The customer software development has higher initial cost comparing to COTS solutions but this could be misleading in most of the cases.
  • Hidden Cost: The custom software development doesn’t have any hidden cost, while commercial off-the-shelf software solutions may require additional expenses. For example, in terms of customization, workaround to fit in with existing IT eco-system, and integration.
  • Reoccurring Cost and Fees: The commercial off-the-shelf software solutions comes with subscription fees, licensing cost, and upgrade cost which will accumulate over the time.
  • Vendor Lock-In: The COTS will limit your ability to migrate to other vendors, they will bound you with one vendor and when you want to move you will have to bear additional migration cost and you might have to build intermediary applications to meet your all needs.

See Also: The Role of AI in Custom Software Solutions

Return Over Investments (ROI)

  • Bespoke Solutions: The custom software development fully aligns with your 100% needs resulting in higher productivity, efficiency, customer satisfaction and profitability. Which is near impossible to achieve with any off-the-shelf solution.
  • Scalability and Flexibility: The COTS are always expensive to scale, sometimes you end up purchasing full packages just for a few features. The custom software development on the other hand easily adopt to your growing needs, and doesn’t have additional upgrade or licensing cost.
  • Long-Term Cost Saving: The COST may have lower upfront cost but have higher long-term cost. The scalability, customization, integration and upgrades always have additional cost with regular reoccurring costs. The customized software doesn’t have such expenses, which makes them very cost-effective over a longer period of time.
  • Application and Data Ownership: The COTS are always owned by the vendor/service provider and you are bound to their policies. However, the custom software development offers full ownership rights to the application and data to the businesses. As it is exclusively designed for your organization, so you will have the full ownership of the software application and the data.

The commercial off-the-shelf software solutions may seams cost-effective initially considering the upfront cost but due to their inherent limitations in terms of customization, integration, scalability, upgrades, and long-term cost these solutions tend to return lower ROI comparing to customized software solutions.

See Also: Step-by-Step Guide to Planning Your Custom Software Development Project

Custom Software Development is Cost-Effective and Returns Higher ROI
Custom Software Development is Cost-Effective and Returns Higher ROI

Conclusion

In this blog we have discussed the impact of custom software development and commercial off-the-shelf software solutions on the digital transformation. In conclusion the custom software development is not just an option but apparently it is a very effective enabler for businesses embarking on digital transformation. By leveraging the custom software development businesses can build tailored tools and solutions which fully align with unique business needs and help them dealing with the challenges they are facing. The custom software development results in higher operational performance, it empowers management, results in higher customer satisfaction and at the same time it helps businesses minimize the cost and achieve higher profitability.

The commercial off-the-shelf software solutions apparently seem very cost effective (considering the initial cost) but tend to be much more expensive than customized software solutions. The COTS also tend to have several limitation which sometime could become very challenging form growing businesses and could have huge impact on their progress and growth. The customized software solutions on the other hand offer full ownership rights, which help businesses raise security and efficiency of these tools.

Furthermore the custom software development enable businesses to build future-proof solutions with innovative and efficient features which also gives them a great competitive advantage. If you want to build a bespoke software for your business of organization or if you want to learn more about the topic, please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

See Also: Benefits of Investing in Custom Software Development for Your Business in Dubai


Security Best Practices in Custom Software Development

The cyber security has become one of the biggest concern for both businesses and customers. That is due to the rising sophistication of cyber threats and the following consequences of the data breaches. We have recently witnessed some global levels of data breaches in well-known multinational and some of the world’s largest enterprises. The mainstream news and TV channels are discussing the cyber security threats and attacks in the prime time transmissions. The words hacking, phishing, ransomware, identity theft, computer viruses and other technical terms have become very common. No matter if someone know the meaning of it, but everyone of us have heard and read those terms. This led to the skyrocketed concerns for cyber security.

Businesses operating in Dubai, Sharjah, Abu Dhabi and broader UAE tend to utilize multiple software applications to streamline their operations. When it comes to business operating systems, ERPs, information systems, software applications and management tools, businesses have to routes, the commercial off-the-shelf solutions (COTS) or the custom software development. Businesses have realized the importance and impact of customized software applications. Hence businesses are moving to customized software solutions day by day. In this article we will explore the best practices software development companies and teams should follow to ensure reliable and secure software solution. Businesses should ensure their software development team is following these best practices.

See Also: What is custom software development?

See Also: Why Off-the-Shelf Solutions Fall Short: Advantages of Custom Software Development

Security Best Practices in Custom Software Development
Security Best Practices in Custom Software Development

Custom Software Development Best Practices for Elevated Security

The custom software development and cyber security are two most sophisticated topics. If you are not qualified enough you might not able to comprehend these two subjects. Therefore I will try to explain it in a very simple and less technical manner. When a business decides to build a customized software solutions such as a customer portal, intranet application, customer relationship management tools, mobile applications, payment portals or interactive self-service channels for their customers, the very first step is to understand the basics of the software security. The first and most important step is to draw a security requirement outline.

It doesn’t matter how well you understand software development or cyber security, you just need to understand the basic working of the application and data management. You can engage a professional software developer either form your team or from your outsourcing partner’s team. Just sit with them and ask them what data will be collected from the users, what will be stored within the software application and what data will be transmitted or fetched from other software solutions or databases. This will help you understand the criticality of various data types. For example the personal identification information and the financial information requires the highest security possible.

See Also: Why the Custom Software Development is Good for Your Business?

See Also: Benefits of Investing in Custom Software Development for Your Business in Dubai

Custom Software Development Best Practices for Elevated Security
Custom Software Development Best Practices for Elevated Security

Once you have all these data types you can now begin with the development of the application and at the completion you will have to sit with the team again to see if the following crucial cyber security best practices are followed correctly or not. Early security planning and identification of compliance is crucial. Moreover different industries also have different security compliance, required by relevant government authorities. Identifying these requirements early on will not only help you make your custom software solutions more secure but it will also save you time and cost of redesigning later. Following these best practices will also help you eliminating flaws and vulnerabilities from your tailored software solutions:

Use Secure Coding Techniques

The custom software development is a technique of building software applications and solutions form ground up. Most of the times these software tools are built using various different software stacks and frameworks. This means that the software development team will have to do a lot of coding and programing to achieve the desired functionalities. Writing secure code and following secure coding methods is crucial to ensure the ultimate security of the customized software. When the security best practices are implemented from the very beginning, it results in better and strong security of the application. For example:

  • Input Validation: All inputs should be validated before sending them to the system or database. This practice will help you minimizing the chances of SQL injections and cross-site scripting. These two are most common threats for software applications.
  • Data Sanitization: This one is also relevant to the above point, but it will help you elevating the security. As the name suggest the data sanitization means ensuring any data or command entering to the software is sanitized, hence ensuring no code injection or unauthorized access.

It is crucial to ensure all team members are well-versed with the above best practices and methodologies. Furthermore businesses should also check and review the code at every milestone or at completion of every module. Moreover once your customized application is complete, you should conduct a thorough security analysis.

See Also: Custom Software for Improved Business Efficiency

Use Secure Coding Techniques
Use Secure Coding Techniques

Implement Strict Access Control and User Identification

When businesses opt for custom software development they tend to have requirements from a particular user group or department. This means that there could be so many different users who will be operating your customized software application. The access control is simply a mechanisms to manage who can access which part of your software application. The access control will dictate the policy to grant various accesses to different features and functionalities. You should ask your custom software development team to build control mechanisms and features which allow you to define multiple job roles with ability to give them access to different parts of the software.

The role-based access control features will allow businesses to create multiple job roles with different levels of access. For example, the system administration role is usually designated to IT team and the system administrator has full system access, including ability to create other job roles and configure various different levels of access. For example, some user might only have access to read the data, some might have access to write it and some might have access to certain future. It is crucial to implement the rule of “least privilege” this will ensure everyone will only get access to the features and data they need. Therefore fool proof user identification and authentication mechanisms should also be implemented.

See Also: Leveraging Big Data in Custom Software Development

Implement Strict Access Control and User Identification
Implement Strict Access Control and User Identification

Data Encryption at Both Storage and Transmission

Businesses often doesn’t realize the importance of encryption. Encryption at both storage (at rest) and transmission (while transferred) is extremely important. It can greatly improve the security of the solution as well as it can also prevent people with malicious intent to access or intercept your data. The encryption technologies has become very advanced, now a days if you apply encryption properly, it is nearly impossible to decrypt them without proper access and decryption protocols. Encrypting any data would take very less computer resources, in fact almost none. But when you try to decrypt any data without decryption code and protocols you might be needing some very powerful super computers to be able to find the right pattern to decrypt it. Thus the encryption can greatly improve security.

The encryption ensures that your data will remain protected even if it is accessed by unauthorized means, or intercepted during the transmission. In case if someone even gets access or intercept your encrypted data, they would never be able to decrypt it. This will prevent any unauthorized access to your sensitive data. All important data types should be encrypted, especially the personal information and financial must need strong encryption. You can utilize Advanced Encryption Standards or AES which is international standard for encryption. For data transmission it is absolutely essential to transmit data through a secure connection by utilizing the SSL/TLS (Secure Sockets Layer/Transport Layer Security). This will ensure your data will remain secure and protected.

See Also: Custom Software Development for Enhanced User Experience

See Also: Custom Software Development Progressive Web Apps – Beginner’s Guide

Data Encryption at Both Storage and Transmission
Data Encryption at Both Storage and Transmission

Implement Secure Software Development Life Cycle (SDLC)

The secure software development lifecycle or SDLC is not just a technique but a complete strategy. It states that the security should be implemented and prioritized at each and every stage of the software development lifecycle. Starting from planning to designing and then deployment and even for maintenance, incorporating checks and balances at every stage should remain the top priority of the software development team. Here are some best practices to incorporate security at each and every stage of the software development process:

  • Planning: During the software planning process, two important things need to be prioritized. First the security requirements and compliances should be accounted at very early stage. Then the risk assessment and threat modeling should be conducted to identify potential threats, vulnerabilities and risks to ensure all these threats and vulnerabilities will be neutralized effectively.
  • Designing: The design considerations and security architecture should be embedded at the core of the application. Best practices like, secure coding, encryption and system access should be incorporated in the design of the software. A thorough threat modeling should be conducted for different design choices to ensure maximum security and protection.
  • Development: It is extremely crucial to ensure that your custom software development team should be well-versed with the best security practices and secure development techniques. The secure coding practices can eliminate the chances of some of the most common attacks such as SQL injection, buffer overflow, and cross-site scripting, etc. Furthermore the advanced code analysis tools both static and dynamic should be used to find any potential vulnerability in code.
  • Testing: Businesses should ensure the project managers and relevant personals keep testing the application throughout the development phase. Furthermore a full-on security testing round should be conducted after development completion and before going live. Automated tools should be used to simulate attacks, and other testing methods such as penetration testing, security audits, and vulnerability testing should be conducted before going live.
  • Maintenance: Once your customized software is developed, tested and deployed, then you will be needing maintenance which is a continuous process. Usually software applications require periodic maintenance, however, ongoing monitoring and patching is crucial for security. Businesses should have incident response policy and protocols in place. Furthermore any updates, customization and integration would also require in-depth security testing.

Businesses should strictly incorporate security in their software development lifecycle. This will not only make their application more resilience towards threats and vulnerability but it will also ensure the protection and safety of the data of your customers and employees. A secure development lifecycle also encourage cross-functional collaboration between the security and development team which also help improving the security and resilience of your customized software applications.

See Also: The Cost of Custom Software Development: Factors to Consider

See Also: Step-by-Step Guide to Planning Your Custom Software Development Project

Implement Secure Software Development Life Cycle (SDLC)
Implement Secure Software Development Life Cycle (SDLC)

Conclusion

The information technology have advanced so rapidly that it is very difficult for a common person to keep up. With the advancements of computer technology the software has become much more complex and sophisticated. For example, there was a time when 1GB RAM and 40GB storage was more than enough for a common PC user, now a days we have smartphones with 16GB RAM and up to 1TB of storage. This all happened in just two decades. This made technology much more complex, so does the security and safety of the user data. As the technology is evolving rapidly the cyber criminals are also adopting to innovative and very sophisticated techniques to attack on businesses and people. This is what made everyone more concerned about their security and data protection.

This rapid development of technology also compelled businesses to adopt to modern software solutions and tools to keep up with the emerging needs. When it comes to software businesses tend to utilize multiple software application to streamline their entire operations. The custom software development is the ideal route for growing businesses, as it can cater to their exclusive business needs and can offer them a great competitive advantage. The security is one of the most critical aspect of custom software development, as there is a common misconception that the commercial off-the-shelf software solutions are more secured. However, this is not true always, in fact the by adopting to modern and best security practices in your custom software development you can greatly improve security and data protection.

Strictly implementing a secure software development lifecycle strategy can help you elevate security of your bespoke software solutions. Businesses should ensure adopting and implementing secure coding methods, continuous security testing and monitoring, risk assessment and threat modeling and various other best practices discussed in this blog. The software development itself is a very sophisticated subject let alone the cyber security. Therefore I have tried to simplify the security best practices to make them understandable by avoiding technical terminologies and methodologies.

If you still want to learn more about the subject or if you want to explore the possibility of developing a highly secured and tailored software solution for your business of organization, please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

See Also: How to Develop a Custom Software in Dubai?

See Also: Emerging Trends in Custom Software Development


The Role of AI in Custom Software Solutions

In today’s modern and technology-driven market landscape businesses rely on various software solutions in order to maintain maximum operational performance. When it comes to software solutions there are two distinct types of solutions, the commercial off-the-shelf solutions (COTS) and customized software solutions. The COTS are ready-made applications designed for masses, however the customized software are tailored to cater to specific business needs. This is why businesses are shifting their focus towards customized software solutions. The AI (artificial intelligence) is a very powerful technology which is far superior then conventional software applications. That is why businesses are rapidly adopting modern AI (artificial intelligence) based solutions.

When it comes to custom software development, the AI (artificial intelligence) has a lot of potential. The AI is a most modern form of application which is usually implemented where traditional software applications fell short and require human intelligence. There are two major types of AI, the narrow AI which is used to enhance certain tasks. The other type is general AI which is often used in language models, customer services, and it has a wider spectrum of applications. The AI (artificial intelligence) integration in custom software development help automating various sophisticated and complex processes which help driving efficiency and performance. In this blog we will discuss briefly how AI can elevate the impact and efficiency of the custom software solutions.

The Role of AI in Custom Software Solutions
The Role of AI in Custom Software Solutions

How AI is enhancing the Custom Software Solutions?

Before we discuss the role of AI in customer software solutions, let us first understand the customer software development. In today’s modern and digitally transformed market landscape, businesses tend to utilize multiple software applications and IT infrastructure in order to optimize their operations. There are two major categories of software, one is the COTS or commercial off-the-shelf solution and the other is custom software development. The biggest difference between a custom software application and a COT solution is that the COTS are designed for masses and are usually industry specific. Whereas the custom software development is a process to designing and developing bespoke software solutions that resonate with the business needs.

Both custom software development and the COTS have their own advantages and disadvantages, the customer software development stands out because of its ability to fully align with the business needs. The custom software solutions are designed exclusively for businesses and have a particular user group. The custom software solutions are exclusive, hence has ability to offer a better competitive advantages. Furthermore the custom software address even the smallest challenge or problem a business. On top of that the custom software solutions offer easy customization and flexible third-party integration capabilities. Because of all these features businesses tend to rely more on custom software development which is also making the role of AI more crucial and important for software industry. Here is how AI is enhancing the custom software solutions.

See Also: Why Off-the-Shelf Solutions Fall Short: Advantages of Custom Software Development

How AI is enhancing the Custom Software Solutions?
How AI is enhancing the Custom Software Solutions?

Benefits of Integrating AI in Custom Software Development Lifecycle

The AI or Artificial Intelligence is rapidly reshaping the IT industry, which is not only impacting our work lives but also personal lives. The AI plays crucial role in custom software solutions, even at software development lifecycle. When AI aided tools and analysis techniques are used during custom software development, it can potentially be the great catalyst to innovation and exceptional efficiency. The AI at software development lifecycle empowers software developers and help them design more efficient, impactful and user-centric applications. The role of AI is not limited to software development lifecycle, it also plays crucial role in custom software designs. When AI-powered algorithms integrated within the customized software applications, it help making them more efficient and effective.

  • AI Enhance User Experience: The AI has capabilities to analyze large volume of data which help understanding user behavior. Understanding user behavior is extremely crucial for designing software applications which can deliver exceptional user experience.
  • AI’s Predictive Analysis: The AI or Artificial intelligence is capable of performing exceptional predictive analysis which help software developers predict future trends and customer demands. This analysis help designing customer-centric software applications.
  • Boosting Efficiency: The AI-powered tools help software development teams to avoid repetitive tasks, it also help them streamlining and expediting the software development process. The AI-powered frameworks and development tools accelerate the development processes.
  • AI Enhance Performance: The AI powered tools help software development team overcome many challenges that are associated with traditional development techniques. It enhance communication, avoid repetitive work, and help the team to efficiency allocate resources.
  • AI-Powered Code Assistants: Now a day’s AI-powered code assistants and programming tools are redefining the software development. These tools empowers developers, boost their skills, enable accelerated programing methods, perform debugging, and ensure highest coding standards.
  • Testing and Maintenance: The role of AI is not limited in designing and coding, but it effectively does testing, and also help development team in maintenance with its remarkable predictive algorithms, it empowers preventive maintenance and enhance scaling of the applications.

AI-powered tools and integration of various AI applications drive innovation and make customized software more customer-centric, intuitive and efficient.

See Also: Leveraging Big Data in Custom Software Development

Benefits of Integrating AI in Custom Software Development Lifecycle
Benefits of Integrating AI in Custom Software Development Lifecycle

The AI’s Natural Language Processing (NLP) and Machine Learning (ML) Tools

We all know well about Siri, Alexa, ChatGPT and Google Assistant, these all are AI-powered applications. And these all applications heavily rely on Natural Language Process (NLP) and Machine Learning (ML) algorithms. There are so many open source AI platforms such as Meta’s (Facebook) Llama, Keras, Rasa, Amazone Sagemaker, and ApacheMXNet are most popular and widely used platform which makes it a lot easier to integrate customized AI models and wider array of use-cases in your custom software solutions. These tools help businesses build innovative and intuitive features which enhance user experience efficiency. By leveraging the true potential of AI in managing custom software applications, collecting and analyzing analytical data businesses can build exceptional software applications.

  • Increase User Engagements: The AI’s Natural Language Processing (NLP) help creating Chabots and virtual Assistants in your customized software solutions. These tools help engaging users and customers and make your software application more automated and efficient.
  • Sentiment Analysis: Another remarkable feature of NLPs is that their unparalleled capability to understand and identified customer sentiments in user-generated content and customer feedback which help businesses improve features of their custom software solutions.
  • AI-Powered Data Mining: The AI’s ability to collect, process and analyze large volume of data from multiple different channels is remarkable. The AI with its NLP and ML can accurately identify hidden insights, patters and correlations which help improving customer experience.
  • Machine Learning (ML): The Machine Learning (ML) is a subset of AI, which help businesses build predictive models, identify fraud, rectify errors, and learn about user behavior to fuel continuous improvements in custom software solutions which is essential for customer satisfaction.
  • AI Strengthens Cyber Security: The AI plays a crucial role in cyber security, it has ability to improve the software management tools. The AI-powered custom software solutions can integrate additional security and monitoring layers powered by AI algorithms to mitigate cyber threats.

When AI-powered algorithms and tools are integrated in the custom software solutions, it can offer a spectrum of benefits. The user engagements can be increased effectively, while making the application experience seamless and more user-friendly. The data mining and analysis tools help identifying the strengths and weaknesses of your customized software applications and help you make continuous improvements and enhancements for elevated user experience and efficiency.

See Also: Custom Software Development for Enhanced User Experience

The AI’s Natural Language Processing (NLP) and Machine Learning (ML) Tools
The AI’s Natural Language Processing (NLP) and Machine Learning (ML) Tools

The AI Provides Business Intelligence Data and Help Making Informed Decisions

For any business whenever they are planning to implement a new software solution, they have certain objectives in mind. For example, for an ERP businesses aim to effectively manage resources to drive superior performance. In case of a CRM businesses aim to deliver satisfactory customer service and experience to achieve higher customer satisfaction. However, these all decisions require a lot of insights, technical knowledge along with professional skills. For any business making informed decision could be a game changer, because every strategic decision could have long-term impact on business growth. Therefore businesses rely on business intelligence data to empower their decision making process.

The business intelligence data consists of customer feedbacks, internal data, statistical and analytical data collected from all available or most relevant channels and data sources. This help businesses identify the need of new features or solutions. It basically help identifying the flaws in existing business processes and workflows which help improving them.

  • Business Intelligence: Whether the AI is implemented at a single software solution or at the organizational level it help collecting and analyzing business intelligence data. The AI powered algorithms precisely identify patterns, trends, and are capable of uncovering hidden insights, correlations, and it produces actionable reports. These actionable reports not only help making informed decisions but also help analyzing the impact of those decisions.
  • Scenario Analysis: Businesses often failed to utilize the scenario analysis methodologies or even if they do it they do it incorrectly. The AI has tremendous potential, with its abilities to understand historical data, collect user generated data, statistical and analytical data mining, and its ability to converge all data sources from a variety of channels to a single repository makes scenario analysis much more precise, effective, impactful and cost-efficient.

For any business informed decisions are the key to success. The data-driven decision making is becoming mainstream. It is due to the rapid changes in the market, dynamic competitive landscape and every increasing customer demands. Businesses need to be more proactive, responsive and informed in order to meet all those challenges. The AI can play a crucial role in improving operational performance and can provide a great edge over competition.

See Also: Custom Software for Improved Business Efficiency

The AI Provides Business Intelligence Data and Help Making Informed Decisions
The AI Provides Business Intelligence Data and Help Making Informed Decisions

The Role of AI in Improving Key Business Functions

The AI or Artificial Intelligence will play a crucial role in future in software development industry. In today’s digitally dominate world, businesses rely on various different types of software applications to effectively and efficiently operate different business functions. The AI has huge potential to improve each and every business function which makes it an essential tool for long-term business success. Here are some key business functions and the role of AI in improving them:

  • Customer Relationship Management (CRM): The customer relationship management (CRM) is one of the most crucial business function. The AI can enhance customer relationship management methods and CRM software. The AI can help improving customer interaction and customer service. It can effectively analyze customer data to help building targeted marketing campaigns and communication material for better brand perception. The AI-powered Chatbots and Virtual Assistants can offer instant service and assistance to elevate customer satisfaction.
  • Enterprise Resource Planning (ERP): The ERP or Enterprise Resource Planning software is a centralized information center and a framework for business operating software. The AI can empower management by reducing the efforts, maximizing the efficiency, eliminating repetitive tasks and offering highly accurate predictive analysis. The AI can effectively automate several internal process and workflows which help managers focus on more productive and crucial tasks. AI-powered predictive analysis and forecast eliminate human errors and empower decisions.
  • Cyber Security: The data is like the bloodline in modern enterprises and businesses, hence the cyber security is the top priority. Business value cyber security not only to protect the data but also to safeguard their brand image and reputation. AI-powered management frameworks and tools have capabilities to respond to cyber threats in real-time. The AI algorithms can detect the fraudulent activities and suspicious user behavior with high accuracy. These features level up cyber security and help mitigating cyber threats with a proactive and preventive approach.
  • Human Resource (HR): The Human Resource (HR) is responsible for hunting right talent and retaining the productive staff. It is also responsible for ensuring elevated performance and optimized operational efficiency. The AI-powered HR tools can effectively screen resumes and help finding the right talent. Furthermore the AI have huge application in employee performance management and appraisal processes. The AI can effectively identify the obstacles and factors hindering staff performance and effectively elevate HR team’s efficiency.
  • Marketing and Communication: The marketing and communication are main catalyst in driving revenue and growth. For marketing and communication businesses must have right customer personas and segmentation. This is a very complex and sophisticated process. The AI can effectively analyze historical data, customer preference, past interactions, and demographics to create most effective user groups for marketing and communication. This not only reduce efforts and save costs but also make these campaigns much more profitable.

The role of AI is not only limited to above mentioned business functions,  but it also have wider application in almost every business function such as manufacturing, warehouse & facility management, financial services, other vital internal business processes. That is why businesses are eager to explore the potential of AI in various business functions. No matter how and where you implement AI-powered solutions, the AI is proven to drive superior efficiency, performance and accuracy.

See Also: The Cost of Custom Software Development: Factors to Consider

The Role of AI in Improving Key Business Functions
The Role of AI in Improving Key Business Functions

Conclusion

In the technology-driven market landscape the AI or Artificial Intelligence is not a futuristic concept anymore, but it has emerged as a reality and absolute necessity to meet with the present day challenges businesses are facing. A modern business or enterprise rely on various software solutions for their daily operations. Hence businesses are on a regular demand to upgrade, improve, and enhance their software and IT infrastructure. The need of implementing a brand new software application is very common, businesses tend to revamp and upgrade their tools every year. This is crucial to stay competitive and to maintain maximum operational performance. When it comes to implement a new software application businesses have two ways to move forward. They can either chose the commercial off-the-shelf solution (COTS) or they can go for a custom software solutions.

The custom software solutions tend to be more effective, impactful and high-performing comparing to COTS or commercial off-the-shelf solutions. The custom software development enable businesses to effectively design applications which accurately meet their needs and fits-in seamlessly in their existing IT infrastructure and environment. The application of AI (Artificial Intelligence), Natural Language Processing (NLP) and Machine Learning (ML) is huge in custom software solutions. The AI elevate custom software solutions from the software development lifecycle to implementation, maintenance, security and even during the improvement processes. The AI has remarkable ability to process large volume of data, above that it has capabilities to collect and analyze data form various resources and channels with absolute accuracy and remarkable efficiency. This is what makes AI an essential component of present day custom software development.

The role of AI in custom software solutions is set to grow even further in coming future. As we all are becoming more accustomed to various AI tools and applications in our daily lives, it is expected to have the similar pattern in the work as well. People are getting more used to of such applications, the software developers, the end-users and decision makers, everyone is getting more familiar with the AI tools. In this blog we have discussed briefly the role of AI in custom software solutions and its benefits along with its impact on key business functions. If you want to learn more about the subject or if you want our help with your next AI-powered custom software development project, please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

See Also: Step-by-Step Guide to Planning Your Custom Software Development Project


Custom Software Development for Enhanced User Experience

Can you imagine running a business solely with paper pencil? Today, the idea seems laughable, however about a century back all businesses were efficiently working and maintaining information using the humble paper pencil. Modern technology has become the invisible backbone of our daily lives, both personal and professional.  Just as we rely on our smartphones to stay connected, businesses rely on sophisticated software and IT solutions to achieve peak performance.  No matter your industry, embracing technology is no longer optional – it’s the key to unlocking operational efficiency and it a key aspect of establishing a unique brand identity which gains you a competitive edge.

Businesses ranging from SMEs to large enterprises and government establishments are utilizing several software applications. The need of the software never ends, in fact it keeps growing with the passage of time. There are mainly two categories of software applications, one is the commercial off-the-shelf or commonly known as COTS and the other is the custom software development. Both are just two methods to implement a solution that can address to your problems and help you improve operational efficiency. In this blog we will discuss how custom software can greatly enhance user experience, performance and overall operational efficiency for your business.

Custom Software Development for Enhanced User Experience
Custom Software Development for Enhanced User Experience

What is the Difference between Custom Software and Commercial Off-the-Shelf Solutions?

Software are everywhere! In fact the web-browser you’re using now, the operating system on your computer (Windows or Mac), even the machine you swipe at work to clock in and out. But as the saying goes, you don’t have to reinvent the wheel, it is already invented! Business don’t have to create everything from the scratch. However, when it comes to business tools and software application, there are two road to go forward, the commercial off-the-shelf software or COTS and the custom software development. Both have their own advantages and disadvantages, however, we have to understand which is more suitable as per our needs.

Let’s assume you need to streamline your document approval process for clients or suppliers? Here, the two roads diverge. You can search for existing software that fits your needs, or consider acquiring services of a custom software development company like RSI Concepts.

The commercial off-the-shelf software solution might seem popular, catchy and having international development companies behind them, but it won’t perfectly fit your specific and unique business needs. At best, it gets you 80% of the way there, but the other 20% might be features you don’t need or missing functionalities you crave. However, that is not the case with custom software development.

The bespoke software solutions are exclusively designed for your business keeping all your business needs at forefront. That is why a customized software perfectly aligns with all you needs, it can fit like a glove, it works exactly the way you want it to, which can greatly boost your user experience, efficiency and performance.

See Also: What is custom software development?

What is the Difference between Custom Software and Commercial Off-the-Shelf Solutions?
What is the Difference between Custom Software and Commercial Off-the-Shelf Solutions?

How Custom Software Development Enhances User Experience?

Have you ever used an application or a webpage which felt clunky and confusing? Maybe you spent a lot of time looking up for a button, or maybe the information are not presented in a well-organized manners, or the entire experience is poor! That is what a user experience or UX is, if you are unhappy you won’t efficiently perform the task you wanted to. But what if there is a way to make that app or website intuitive, easy-to-navigate and enjoyable? That is the power of custom software development. It lets you design the application and software the way you want it to, you chose the buttons, colors, functionalities and even how each functionality works.

The custom software development is known for its ability to greatly enhance user experience which boost efficiency and performance. Here are some key factors which make user experience very crucial for the success or failure of any software application:

  • User Engagements: Users tend to use and interact with software and applications that more easy to work with, intuitive and have enjoyable experience.
  • Efficiency and Performance: When the users can easily find the options they need and they can easily navigate through the software they tend to complete tasks very quickly.
  • User Trust: When users have a seamless interaction with a software or application they start trusting it and vice versa. Intuitive software are always admired by the users.
  • User Satisfaction: When users have satisfactory experience with a software, either your employee or customers they are more likely to use it more frequently.
  • Brand Loyalty: You customers tend to come back again if they have had a satisfactory interaction with your software applications and they are more likely to recommend it to others.

See Also: The Cost of Custom Software Development: Factors to Consider

How Custom Software Development Enhances User Experience?
How Custom Software Development Enhances User Experience?

By leveraging modern technologies and advanced design practices businesses can develop intuitive and user-friendly interfaces (UIs) for their software application which will delight the users. Whether an application is built for employees or for customers, the intuitive and user-friendly design is an essential component to ensure the success.

Here are some key advantages of custom software development which are very helpful enhancing the user experience and ensuring user satisfaction:

Customization and Personalization

One of the greatest advantage of custom software development is its ability to allow businesses to customize and personalize the user experience as per their needs. The commercial off-the-shelf software solutions are built as per industry standards, hence have a generic interface which might not properly optimize to enhance the workflows that you are aiming to improve. However, with the custom software development you can decide which functionality you want, how you want it and how it should work.

You can customize the names of design elements, buttons, features, menu items, etc. as per your convenience which also minimize the training needs and it is a great way to enhance user experience. You can personalize the interface and functionalities to align them with your existing internal workflows. You can customize the color scheme, design style to make it more familiar and understandable. All these factors greatly help enhancing the user experience and boost efficiency.

See Also: Custom Software for Improved Business Efficiency

Customization and Personalization
Customization and Personalization

Scalability and Flexibility

One of the biggest drawback of commercial off-the-shelf software is its limited ability to support scalability and offer the flexibility which is necessary for growing businesses. However, the custom software development is done keeping scalability in mind. As it is already designed exclusively for the business to meet their specific needs, it also offer easy upgrades and customization. As the needs grow and more features are needed, and over the time some existing features might also need changes or improvements, all this can be done seamlessly with custom software development.

Adding new features or integrating it with more third-party software, databases and application can be done easily. However, the COTS fell short at offering this level of scalability and flexibility. The customized software evolve alongside the business and can grow as the needs grow, offering the ultimate flexibility a business needs to stay ahead of the curve. Adding new features or customizing existing features with ability to integrate with other tools can greatly enhance functionality adding value to user experience.

See Also: Step-by-Step Guide to Planning Your Custom Software Development Project

Scalability and Flexibility
Scalability and Flexibility

Streamlining Workflows

Think of a software or application that help you performing your tasks and have specialized features that you need to achieve your goals? Obviously that would be very comforting and happy experience. The commercial off-the-shelf software solutions lack the ability to offer exclusive features that perfectly align with your needs, this could sometime make user frustrated. The custom software development on the other hand is all about improving user satisfaction and boosting efficiency.

The customized software are designed to optimize the workflows by directly addressing to bottlenecks, user pain points and by eliminating repetitive work from the process. Where this greatly optimize the business processes it also minimize the user efforts and help them achieving their goal very quickly and effortlessly. The custom software development empowers employees with reducing their efforts, automatically pushing data, performing routine tasks through automation, and by facilitating communications and collaborations. All these factors greatly enhance user experience.

See Also: Why the Custom Software Development is Good for Your Business?

Streamlining Workflows
Streamlining Workflows

Easy System Integration

One of the major drawback of commercial off-the-shelf software is their limited ability to support third-party system integration. As these software are generic and designed for masses, they are slow to evolve hence failing to keep up the pace with your emerging needs. Furthermore the COTS are built on standard technologies with a lot of restrictions and limitation to access the source code of the application, this realty limit their ability to integrate with other third-party software and businesses usually end up spending large sums on intermediary applications to enable integration.

In some cases businesses have to move to a completely new software solution due to its inability to offer required integration, which have huge cost and complications. The custom software development doesn’t have any such problem, it is very easy to integrate them with third-party software, tools, databases, and central information system of the organization. The business owns the entire source code and database, which give them full control over the application and enable them to integrate it with any other third-party tool as per their needs.

See Also: Custom Software Development for Healthcare Industry

Easy System Integration
Easy System Integration

Superior Security and Control

One of the biggest advantage of the custom software development is that the software is exclusively designed for the business. Hence the business owns all ownership rights including source code, and databases with full control over software hosting. This provide businesses ability to make their applications more secure as the customized software can be hosted at on-premises data centers as well as the cloud of your choice. This empower businesses and give them full control over their data and sensitive information. When the users are aware that their data is protected and will not be hosted with a third-party they tend to be more confident and have more trust on the software.

Businesses can also implement their own security policies to ensure superior protection. Furthermore since the customized software are exclusively designed for the business, the software is not available to anyone else. However this is not the case with the commercial off-the-shelf software, as they are designed and marketed to masses they are widely available, this means their structure and technology is known to masses and this also make them more vulnerable. Furthermore your data is stored with the software supplier, which offer you limited control over you data and sensitive user information.

See Also: Top Trends in Custom Software Development: What’s Shaping the Industry?

Superior Security and Control
Superior Security and Control

Cost-effectiveness

Most of the time businesses think the custom software development is expensive, and it is due to its higher upfront cost, however, when you analyze the long-term cost you will know the customized software are much more cost-effective and have higher ROI. The commercial off-the-shelf software have less upfront cost and can be deployed within days or even hours. However there are several reoccurring costs, fees and charges. If you need customization, you will have to pay extremely high cost, and the customization too is very limited.

The scaling and upgrades are also very expensive with limited scope. This make them more expensive and over the time the COTS become less effective due to certain limitations. However, the custom software development on the other hand offers easy customization with very less or no cost if you have in-house team. The scalability and flexibility is superior too, you don’t have to pay any reoccurring cost, the maintenance is very less expensive and you got the full ownership of the application as well.

All these factors make customized software much more cost-effective and reliable.

See Also: Common Mistakes to Avoid in Custom Software Development Projects

Cost-effectiveness
Cost-effectiveness

Conclusion

The business landscape in UAE is very competitive, each year we got hundreds of new businesses registering (both startups and international organization) in Dubai, Sharjah, Abu Dhabi and other regions of the country. This makes market even more competitive, and in order to survive and thrive businesses must have highest possible level of operational efficiency and optimized operational cost. When it comes to software solutions, the decision of selecting between a commercial off-the-shelf software solution and custom software development could have huge impact over business’s success. Where the COTS offer quicker deployment and convenience they often fell short at aligning with exclusive and unique business needs.

Custom software development on the other hand empowers businesses. It helps them innovate unique and exclusive features to gain competitive advantage and superior efficiency. There are two major factors the cost and the performance which determine the success or failure of a software project. The commercial off-the-shelf solutions fell way behind on these two scales, the custom software development is very cost-effective in long-term and it can tremendously boost business performance.

The custom software development enable businesses to incorporate innovative features with out-of-the-box approach which address to their unique and exclusive challenges. When it comes to performance the user experience of a software application plays a pivotal role in boosting efficiency and performance. The custom software development enable businesses to customize and personalize the user experience to empower and improve their internal workflows. Full control over the software and its source code enable businesses to customize features as per their needs while significantly reducing the effort to complete a task. This help users achieve their goal easily and quickly.

In this blog we have discussed how custom software development can enhance user experience which is a key to success. If you want to learn more about the subject or if you want our help to build your next bespoke software solution, please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

See Also: Benefits of Investing in Custom Software Development for Your Business in Dubai 

See Also: Why custom software is more cost efficient in UAE?

See Also: Emerging Trends in Custom Software Development


Custom Software for Improved Business Efficiency

Businesses often struggle choosing between custom software development and commercial off-the-shelf software solutions. The off-the-shelf software are slightly cost effective and are much easier and quicker to implement. However, the commercial off-the-shelf software solutions or COTS doesn’t offer any out-of-the-box functionality and are not designed for exclusive and individual business needs. The COTS are designed for masses and are usually aligned with the industrial standards and benchmarks. The custom software on the contrary are fully aligned with internal workflows and business processes. The custom software development offers automation of sophisticated and repetitive tasks, and offer intuitive interfaces which help boosting business efficiency.

In the highly dynamic and competitive business markets such as in Dubai, Sharjah, Abu Dhabi and other regions of UAE where the competition is rapidly increasing, the customer demands are always high and the new trends are reshaping the entire industries, custom software development is the only way forward. It will help businesses gaining groundbreaking edge over their competitors by accounting all minute details, incorporating features that empower existing processes and workflows and offering user-friendly tools and interfaces to employees to boost their productivity. In this blog we will discuss how custom software can greatly improve business efficiency and growth.

Custom Software for Improved Business Efficiency
Custom Software for Improved Business Efficiency

What is Custom Software Development?

Before we discuss how custom software can extraordinarily enhance business efficiency, first let us understand what is custom software development? Traditionally the commercial off-the-shelf software solutions are designed for masses, with a one-size-fits-all approach in mind. However, the custom software are built from ground up to perfectly align with unique business needs, objectives and internal workflows and processes.

This gives custom software a great advantage over the commercial off-the-shelf (COTS) software solutions. While implementing a commercial off-the-shelf software solution businesses might have to adjust according to the software structure and in some cases businesses might have to modify their important workflows and internal processes.

See Also: Why custom software is more cost efficient in UAE?

Furthermore, the custom software development is a process where the entire existing business structure, workflows, processes and culture is analyzed critically and then the custom software is constructed to align with everything including existing IT infrastructure. This make adoption easier and it enhance and empower existing processes, workflows and structure, ensuring minimum to no disruption at all. The custom software development offers excellent flexibility, scalability and customization, enhancing operational efficiency and performance, which could be a great competitive advantage.

There is a common misconception that the custom software development is expensive, which is not true. If we consider the long term ROI and impact the cost of custom software development is very affordable and well justified. That is why businesses in Dubai, Sharjah, Abu Dhabi and all around the UAE are turning towards custom software development.

See Also: Why Off-the-Shelf Solutions Fall Short: Advantages of Custom Software Development

What is Custom Software Development?
What is Custom Software Development?

What are the Advantages of Custom Software Development?

Custom software offer great many advantages, and that is the reason the global market volume of custom software development industry is steadily growing every year. The market trends are shifting towards more customer-centric business models, businesses are also realizing the importance of customer satisfaction. The challenges are rising day by day, hence the business efficiency is a key to long-term and sustainable success. In order to achieve higher operational efficiency businesses rely on various software applications. Every business have unique goals, unique challenges, and completely unique sets of strengths and weaknesses.

A customized software can offer 100% solution to all challenges, addressing all pain points, and has capabilities to turn weaknesses into strengths while driving operational excellence. Here are some key advantages of custom software development which are crucial to optimizing and greatly enhancing the business efficiency, productivity and performance.

See Also: 5 Advantages of Custom Software Development

Tailored Solutions Enhance Efficiency and Productivity

One of the most impactful advantage of custom software development is that it deliver exclusive and tailored solutions to address the specific pain points and unique challenges individual business and its employees are facing. The commercial off-the-shelf software solutions might offer a wider range of features however, they fell short on addressing to the challenges that are unique for an individual business. Every business has its own unique organizational culture, customs, and long-term goals. Every business take a unique path to achieve their goals, this is what differentiate it from others and this is something that is very positive and healthy for competitiveness.

The unique business needs cannot met with a standard software solution that is not designed to address those needs, in fact a custom software is built from the scratch keeping those needs in mind. Hence a custom software solution is very capable of delivering exclusive solutions, optimizing and empowering internal workflows. Businesses can seamlessly implement a customized software solution and integrate it within their existing business process without causing any disruption and without requiring any modification to their existing practices. This is crucial as this eliminates the need of additional training, it reduces repetitive work and it empowers individual employees and teams. Consequently the business efficiency get raised drastically.

See Also: Custom Software Development for Enhanced User Experience

Tailored Solutions Enhance Efficiency and Productivity
Tailored Solutions Enhance Efficiency and Productivity

Higher Scalability and Flexibility

In today’s fast-paced and dynamic business landscape, the scalability and flexibility are the most essential features of any software solution. The commercial off-the-shelf software solutions fell short on adopting to emerging market trends, since these types of applications are developed for masses, they have slower response towards market changes. It is this aspect of the commercial off-the-shelf software which result in inefficiencies and limitations down the road. However, the custom software development keep emerging trends and needs in mind, hence the custom software offer quicker and reliable solutions to emerging needs, growth and customization without causing any disruption.

Furthermore the custom software development offers more control and authority over your software application which enable businesses to quickly adopt to emerging needs and enable them to respond quickly to changing market trends and customer behavior. The custom software can be customized deal with new challenges, whether it is adding new features and tools, third-party system integration with a new solution, any change in compliance or regulatory requirements, or scaling up for rapid business growth, businesses can deal with such challenges with very less friction and disruption.

See Also: Step-by-Step Guide to Planning Your Custom Software Development Project

Higher Scalability and Flexibility
Higher Scalability and Flexibility

Personalized Experience and User-Friendly UIs

The user adoption and user experience are the most crucial factors to the success of any software application. Businesses often implement expensive and top-of-the-line commercial off-the-shelf software solutions but these applications fail to deliver the desired value. Despite having remarkable feature a software could still fail if it doesn’t have user-friendly experience and intuitive UIs. The UIs or user interfaces plays crucial role in user adoption. Using the familiar feature names, color schemes, information structure and navigation plays crucial role in user adoption. The custom software development provides ability to design user-centric applications, which are not only functionally superior but also easy-to-use and intuitive.

The custom software development allow businesses to involve end-users in the software designing and development process, enabling them to share their feedback at every stage and which help incorporating features and experience as per users’ needs. This minimizes the resistance to change and raises the adoption rate, which itself is very effective in raising business efficiency. The custom software development offers personalized experience and workflows along with user-friendly design and UIs which empower your employees and enable them to work more effectively and efficiently.

See Also: Top Trends in Custom Software Development: What’s Shaping the Industry?

Personalized Experience and User-Friendly UIs
Personalized Experience and User-Friendly UIs

Enhanced Security and Better Compliance

With the rise of internet access the negative actors and cyber security threats are increasing concern of not only businesses but also customers. Businesses of all sizes and types are taking extra measures to ensure the security of their customers and valuable business data. A small security breach could drastically harm business reputation. The off-the-shelf software may poses a bigger security threat as most of the time these applications are hosted on cloud and another big disadvantage is that the application structure is well-known, which also makes it easier to exploited. The commercial off-the-shelf software are used by thousands of businesses which means they are more exposed.

The custom software on the contrary are not available for masses, their information structure and security layers are hidden and only known to the management team which makes them more secure and well-protected. The custom software development enable businesses to implement advanced encryption technologies, robust security and network protocols tailored to their needs and regulatory requirements. On top of that the application structure is hidden, which makes it very difficult for malicious actors to exploit or breach. Furthermore the data is also stored in your custody which also help enhancing the security of customized software application.

See Also: Why the Custom Software Development is Good for Your Business?

Enhanced Security and Better Compliance
Enhanced Security and Better Compliance

Easy Integration with Existing Systems

The modern day businesses rely upon several software application which forms the digital ecosystem and IT infrastructure of the entire organization. Finding a new software for the needs in a big challenge, however, integrating it with the existing software, databases, central information system and IT infrastructure could be even bigger challenge. This is something the commercial off-the-shelf software solutions are not very good at. The ready-made software have strict integration requirements and doesn’t always offer the required flexibility and compatibility required for a seamless integration. Eventually businesses end-up wasting time, paying additional costs for middleware and inefficient manual work.

However, building a software from ground up provides a chance to consider all possible integration scenarios along with considering all existing software, databases, IT infrastructure and integration requirements. This makes integration completely seamless and frictionless. This also enable customized software to consolidate information and data from different sources into a unified platform which greatly enhances efficiency and productivity. Integration help minimizing latencies, redundancies, and repetitive work driving higher business efficiency across entire operations.

See Also: The Impact of Cloud Computing on Custom Software Development [Full Guide]

Easy Integration with Existing Systems
Easy Integration with Existing Systems

Conclusion

Custom software development is a way forward in a very dynamic and fast-paced business landscape where the market trends are changing swiftly, the customer demands are increasing, the new technologies are emerging every day and the competition is rising exponentially. The commercial off-the-shelf software solutions (COST) might seem a cost-effective option at first, but in long term they are more costly, costing businesses in terms of efforts, money and inefficient business processes. The custom software development on the contrary seem expensive at first, but in long-term it is much more cost-efficient and reliable. The custom software development help businesses built tailored solutions that precisely address each and every pain point and are fully aligned with unique and exclusive business needs.

Furthermore the customized software offered tailored solutions through highly personalized user-friendly experience. With ability to integrate seamlessly with existing IT infrastructure, third-party software tools, databases and central information system, the customized software solutions are ideal for the present day’s needs and have potential to greatly enhance and improve business efficiency. In this blog we have discussed how custom software can improve business efficiency, if you want to learn more about the subject or if you want our help to develop a highly cost-effective tailored software solution for your business, please feel free to get in touch with us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

See Also: Step-by-step Guide to Develop Custom Enterprise Software

See Also: Common Mistakes to Avoid in Custom Software Development Projects


Emerging Trends in Custom Software Development

Businesses are facing a lot many challenges, especially in rapidly growing markets like Dubai, Sharjah, Abu Dhabi and all across UAE where the competition is rising and the customer demands are also skyrocketing. In such conditions businesses need innovative solutions, efficient business processes, and out-of-the box approach to stay ahead of competition. The integration of software applications in business processes and workflows is not new, businesses all over the world are utilizing such tools and solutions and in fact most of the businesses are heavily relying on such tools for efficient operations and seamless process.

However, there is one most important thing to understand, whether you are a business owner, manager or technology enthusiast, when it comes to software there are always tons of options available in the market. Some software are industry specific, some are tailored and some are general purpose. On this bases, we can classify the software in two categories, one is commercial off-the-shelf software solution and the other is custom software development.

Emerging Trends in Custom Software Development
Emerging Trends in Custom Software Development

What Made Custom Software Development Superior than the COTS?

There are two major types of software implementation, one is acquiring a ready-made commercial off-the-shelf software solution and the other is custom software development for tailored solutions. Furthermore these software can be classified in many sub-categories on the bases of platform, technology stack, and various other factors. The commercial off-the-shelf software solutions or COTS are the ready-made software applications that are designed for a particular industry or a particular business function.

For example, the HRMS or Human Resource Management System is designed for HR department and team, however, the Patient Management System is designed for Hospitals, Clinics and healthcare facilities. However, the custom software development on the other hand is a different approach to software implementation, it offers tailored solutions, that can perfectly align with business need and this is what made them superior.

See Also: The Cost of Custom Software Development: Factors to Consider

The COTS are designed for masses, which make them general purpose. Every business and organization at its core is unique and it is this uniqueness that distinguishes businesses from others. Over the time the internal processes evolve too, the organizational culture, high-level goals and strategic objectives are what set the path for an organization. Therefore generic software solutions that are developed on the bases on industry standards are not sufficient enough to align with the unique business needs.

Hence businesses need a tailored solution that fully aligns with their unique work-flows, processes and organizational culture to enable them achieve their unique business goals and objectives. This is where the COTS fell short and paved way for the custom software development. The custom software development begins with intensive requirement gathering, which ensures the final outcome 100% meets business’s expectations. These are some key factors that make custom software development superior.

See Also: Benefits of Investing in Custom Software Development for Your Business in Dubai

What Made Custom Software Development Superior than the COTS?
What Made Custom Software Development Superior than the COTS?

What are the Future Trends in Custom Software Development?

The custom software development industry is rapidly growing in the country and not only in UAE but all around the GCC. However, most of the businesses failed to fully leverage the true potential of custom software development because of lack of knowledge and understanding of the future trends. The technology moves or a rapid pace, it quickly evolves with new technologies emerging every year. Therefore it is extremely important to have an eye on emerging trends in custom software development if you are planning a project soon.

In this blog we will discuss the top custom software development future trends which are rapidly gaining popularity and as per our understanding these technologies will going to lead the custom software development for many coming years in future.

See Also: Step-by-Step Guide to Planning Your Custom Software Development Project

Here are the top future trends in custom software development industry:

Custom Software Development Trends: 1. Progressive Web Apps (PWA)

Progressive web apps are basically a kind of hybrid application which leverages the full potential of modern web technologies and is known for their ability to deliver an app-like experience. Unlike traditional web-apps the progressive web apps or PWA are much more efficient, engaging, and reliable and can successfully deliver sophisticated and innovative functionalities. The progressive web apps can be installed at the home-screen like a native app, but with its advance technology it can deliver a seamless and unified experience across all compatible devices and platforms.

The progressive web apps (PWA) are also great at offering sophisticated functionalities such as exploiting the hardware or native features and you can also have push notifications, alerts and offline functionality, which is not available in traditional web-apps. Another great advantage of the progressive web apps is their cost-effectiveness, these apps require much less resources to develop, and are very easy to maintain and scale. These are some of the main advantages which are making progressive web-apps exceptionally popular.

See Also: Custom Software Development for Enhanced User Experience

Custom Software Development Trends: 1. Progressive Web Apps (PWA)
Custom Software Development Trends: 1. Progressive Web Apps (PWA)

Custom Software Development Trends: 2. Internet of Behavior (IoB)

The internet of behavior or IoB has gained huge traction over past few years. With the advancement of analytical and data collection tools and the availability of modern technology frameworks, the internet of behavior has emerged as one of the most popular and effective technology. The internet of behavior or IoB is referred to very specific tools which enable collection of large-scale data with advanced analytical tools to extract insight which help businesses understand, predict and influence the human behavior.

We have witnessed in past few years the internet of things or IoT has emerged as a very solid and futuristic technology, the internet of behavior (IoB) is also built on the foundation of IoT, where the data has been collected from various software and hardware sources such as applications, UIs, cameras, sensors, and integrated data-gathering technologies. Based on various data sources, the IoB provides tools to assess and analyze human behavior which help gathering behavioral insights which are essential for strategic decisions and catering personalized customer experience.

See Also: Top Trends in Custom Software Development: What’s Shaping the Industry?

Custom Software Development Trends: 2. Internet of Behavior (IoB)
Custom Software Development Trends: 2. Internet of Behavior (IoB)

Custom Software Development Trends: 3. Web 3.0

The Web 3.0 is the next generation of the internet, or you can say it is the next version of the internet. The Web 1.0 was all about the static websites, the Web 2.0 was and is dominated by the social aspects, and the Web 3.0 is all about decentralization, integration and interoperability, and superior user control. The Web 3.0 is aimed to empower user with more user-friendly data ownership protocols and policies and above all, it boost security and enhance connectivity. It enable different technologies and platform to seamlessly integrate and communicate with each other while offering superior control and security which is something that is not present in the current Web 2.0.

You must have heard of Crypto Currencies or Bitcoin, these are all based on blockchain technology which is a part of Web 3.0 and it is designed to streamline the transactions and to reduce the friction from various business processes. One of the biggest advantages of Web 3.0 is its ability to give ownership and control to the users. It offers excellent and very flexible scalability which means the businesses doesn’t have to worry about the systems going down or chocked networks. The Web 3.0 would revolutionized the internet for both consumers and businesses.

See Also: Custom Software for Improved Business Efficiency

Custom Software Development Trends: 3. Web 3.0
Custom Software Development Trends: 3. Web 3.0

Custom Software Development Trends: 4. DevSecOps

The DevSecOps is basically a new trend which focuses only on the importance of security of a software application, rather than putting security as an afterthought, the DevSecOps dictates that the security should be integrated at each and every step of the development process. Rather than a new technology type or platform the DevSecOps is more like a movement. With the internet piracy rising and the security breaches and cyber-attacks on personal and businesses are soaring, the need of security is paramount. Furthermore the security breach doesn’t only compromise a certain business function or its data, but it can completely ruin the business’s reputation.

Therefore businesses are investing more and more in security and protective measures to ensure data security and privacy. This is what led to DevSecOps trend, and it has become increasingly popular in custom software development. The DevSecOps emphasize on incorporating the security and data protection in all stages of custom software development especially in earlier stages such as planning and designing. By incorporating security features in the design and enabling testing at every step, the software development process become more effective and agile.

See Also: The Key Elements of Efficient Software Development Project Management

Custom Software Development Trends: 4. DevSecOps
Custom Software Development Trends: 4. DevSecOps

Custom Software Development Trends: 5. Big Data

In the today’s digital world, where the internet and digital solutions are dominating our both personal and work lives. For any business to become more customer-centric the data has emerged as one of the most crucial asset, it provides deeper insights to customer behavior, market trends and much more which help businesses making informed and effective decisions. The Big Data is a term referred to both structured and unstructured data but in very large quantity.

The Big Data is basically a compilation of data coming from various touch points and sources such as customer portals, online or websites, social media, customer service center, interactive solutions, and various different types of hardware sensors and much more. This data is coming in different forms and types which makes it difficult to analyze it and to extract actionable insight from it. The Big Data is a collection of tools and methodologies which help businesses analyze a large quantity of data coming from a large number of touch points and help them extract conclusive insight and actionable reports which help businesses to effectively incorporate data into their decision making processes.

See Also: Why the Custom Software Development is Good for Your Business?

Custom Software Development Trends: 5. Big Data
Custom Software Development Trends: 5. Big Data

Conclusion

In today’s modern and digital market landscape where the customer demands are skyrocketing, the competition is rising and the technology is rapidly evolving, businesses need highly effective and efficient software solutions to ensure highest operational efficiency and quality of work. The customer satisfaction is crucial which is tied to the operational excellence, and the operational efficiency depends on the software solutions, tools and IT infrastructure that you have in place. Every business is different from others, even if two businesses are operating in a similar industry, they would still be different in a lot many ways. It is this uniqueness that developed over the year by the natural evolution of the organization.

In this fast-paced market landscape the commercial off-the-shelf solutions with their limited capabilities and slow growth are not enough. Businesses need a more robust solution which not only fully aligns with the unique and exclusive business needs, but also have capability to scale and evolve as the business grows. The custom software development offers an opportunity to tailor-made software applications for businesses which not only strengthen their internal operations and business processes, but also address all unique and exclusive challenges a business might be facing.

In this blog we have discussed some emerging trends in custom software development industry. It is important for a business to be familiar with latest trends and technology updates in order to leverage the full potential of the custom software development. If you want to learn more about the subject or if you want our help with your next custom software development project, please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

See Also: Which Software Development Trends Yield Success in 2023?


Top Trends in Custom Software Development: What’s Shaping the Industry?

Any modern day business runs on a variety of different software and digital solutions. The software and digital ecosystem is considered to be the backbone of modern business landscape. Every business’s day-to-day operation depends on different kinds of software tools. That is true in some industries the software are more important than the others, but in modern day and age, no business can effectively and efficiently operate without leveraging any software tool, even the emails that you use daily are also through a software tool. That is why business invest a huge chunk of their profits in modernizing and digitalizing their various operational processes.

When it comes to acquiring a new software solutions there are two ways, either businesses can go for a commercial off-the-shelf software solution or they can go for custom software development. The questions arises which one is better? Well, in short the custom software development is much better than the commercial off-the-shelf solutions (COTS) as it can fulfill your 100% of needs, it offers excellent ROI and enable businesses to mold their software and applications as per their emerging needs. In this blog we will discuss the top trends that are reshaping the custom software development industry.

Top Trends in Custom Software Development: What's Shaping the Industry?
Top Trends in Custom Software Development: What’s Shaping the Industry?

What makes Custom Software Development the Ideal Solution for your Business?

The custom software development offers many benefits and advantages over commercial off-the-shelf software (COTS) solutions. The COTS are ready-made software which are designed for masses, the custom software development is dedicated to cater to the needs of a single business. The initial cost of COTS is low, it can be deployed even within in a day. The custom software development on the other hand is a lengthy process. However, the custom software are exclusively designed for the business after doing rigorous research on the business needs, and are fully aligned with the business requirements. The COTS are designed as per industry standards, and mostly failed to fulfill all needs.

The custom software development allow businesses endless customization. Whereas the COTS doesn’t offer a flexible customization, in fact the COTS allow very limited but very expensive customization. Which is why businesses either end up using multiple software or they have to replace a software which is not ideal. The customized software are keep on evolving with emerging business needs and doesn’t have any restriction which makes them ideal for businesses. Similarly the customized software are more flexible with integration, upgrades and can evolve according to emerging business needs which make them much superior to the commercial off-the-shelf software (COTS) solutions.

See Also: Why the Custom Software Development is Good for Your Business?

What makes Custom Software Development the Ideal Solution for your Business?
What makes Custom Software Development the Ideal Solution for your Business?

Top Custom Software Development Trends that are Reshaping the Industry

In today’s fast-paced markets businesses heavily rely on data and information flow, in fact the information and data is considered to be the lifeblood of the modern technology-oriented business operations. Therefore most of the time when a business needs a new software or application it has to be integrated within their existing digital and IT infrastructure, just like a jigsaw puzzle, every piece should align with each other to form the perfect picture. Businesses utilize a multitude of software, tools, and technologies to drive efficiency and performance in their operations, day-to-day work, and data management. This further complicates the digital ecosystem as multiple technologies, platforms and software types are work collaboratively and in harmony to ensure the desired performance.

For example, businesses tend to have ERP systems, performance management system, customer feedback systems, CRL or customer relationship management system, facility management system, inventory management system, accounting system and HRMS or human resource management systems are the few most commonly used software tools. Furthermore businesses use websites, mobile apps, and other digital channels for communication and even to deliver service and support.

See Also: Trends in custom software development in 2022

Top Custom Software Development Trends that are Reshaping the Industry
Top Custom Software Development Trends that are Reshaping the Industry

All different software types, tools, technologies and platforms evolve and transform on a different pace. For example, the ERP systems may evolve quickly comparing to asset management system, and so on. All different software and tools are built on different technologies, different programming tools and with different platforms. Although this might not sound a big problem, but for large enterprises and organizations this could be a very challenging task, however, startups and small businesses who might not have as much diverse digital eco-system doesn’t face much problems with their IT needs. That is why when it comes to a custom software development, businesses must have to seriously consider the technology barriers and integration limitations.

Therefore businesses who are planning to implement a new software solution or a business tools must have to consider these facts, or else they should be aware of the latest market trends. Because all top custom software development trends are influenced by all these technological advancements and all external factors which is why if you follow the top trends, you will get a perfect application which not only aligns with your business needs but also with the industry standards and your existing digital ecosystem and this will enable you to leverage your custom software at its full potential and maximize its ROI (return over investments). Here are some top trends in custom software development which dominated the year 2023 and are going to dominate the software development market for many coming years.

See Also: Step-by-step Guide to Develop Custom Enterprise Software

Businesses utilize a multitude of software, tools, and technologies to drive efficiency and performance in their operations
Businesses utilize a multitude of software, tools, and technologies to drive efficiency and performance in their operations

Top Custom Software Development Trends: Progressive Web Apps (PWA)

A progressive web apps or PWAs are developed using modern web platforms in a way that user can have a user experience like a native or platform-specific apps. Another great advantage of progressive web apps is that a PWA can run seamlessly on multiple platforms/devices, same like a modern websites while having only a single codebase. Thus the progressive web apps or PWAs enables the developers to utilize the native features and security of multiple compatible platforms while having only one codebase. Traditionally the software and apps are developed exclusively for the platform or are platform-specific.

This means that if a business have users who are utilizing multiple platforms then they have to develop it separately for all these platforms, each platform will have its native codebase which is not usable on other platforms. This results in developing a similar app for multiple time which undermine the user experience, as each platform could have slightly different user experience, furthermore the business will have to pay for each individual platform which increase the cost too. With the progressive web app (PWA) the users can have a similar experience on all platforms, the business can get them in very less cost, the maintenance, upgrades, customization and updates are very easy and cost-efficient. That is why more and more businesses in Dubai and all around the UAE are embracing PWAs.

See Also: Custom Software Development Progressive Web Apps – Beginner’s Guide

Top Custom Software Development Trends: Progressive Web Apps (PWA)
Top Custom Software Development Trends: Progressive Web Apps (PWA)

Top Custom Software Development Trends: Web 3.0 and Blockchain

The Web 3.0 or Web 3 is the third era of internet, it could be as disruptive as the first-age internet was and it could have great potential to completely transform the internet, software and web industry. The Blockchain is a Web 3.0 or Web 3 technology and it is currently in its infancy but businesses all around the world are exploring different ways to integrate it within their existing digital ecosystem. The primary different between the Web 3.0 and the Web 2.0 or what form of internet we are currently using is that the Web 3.0/Web 3 would be open-source, decentralized, and would offer highest level of network security.

This means that the fraud and theft would be closer to none, as all the transactions, information and data will be distributed and open to all. The Blockchain is the perfect example of Web 3.0, although it may take it a few more years or a decade to gain significant market share, but it is evolving rapidly and tech giants like Google, Microsoft, Meta and other key players are already involved in it. The Web 3.0 not only have potential to integrate smart technologies, but it will streamline data flow and communication between people, devices and services which will help developers to overcome several security related problems and will also help businesses to boost automation and efficiency.

See Also: Common Mistakes to Avoid in Custom Software Development Projects

Top Custom Software Development Trends: Web 3.0 and Blockchain
Top Custom Software Development Trends: Web 3.0 and Blockchain

Top Custom Software Development Trends: IoB and IoT

The IoB is the internet of behavior and the IoT is the internet of things. The IoB or internet of behavior is the technology to connect physical objects/devices to the internet and monitor human behavior or how human interact with the environment around them. The IoB is majorly based on behavioral science, IoT or internet of things and edge analytics. The IoB platforms are designed to gather huge amount of statistical and analytical data from multiple sources and leveraging this data to enhance customer experience. The IoT or internet of things connect digital devices via internet and let them interact with each other and based on this interaction or human intervention, the connected devices behaves according to pre-programmed instructions or direct instructions from the human user.

This is why it is very useful in IoB as the internet of behavior platforms utilize the data from digital devices, wearable tech, and user behavior on internet via mobile phones or laptop and then utilize this data to enhance user experience and help businesses to improve their communication and solutions according to customers’ needs. The major application of IoB is in customer experience management, e-Commerce, communication, self-service solutions, and SEO (search engine optimization).

See Also: Why Laravel Framework is gaining popularity in Software Development?

Top Custom Software Development Trends: IoB and IoT
Top Custom Software Development Trends: IoB and IoT

Top Custom Software Development Trends: Microservices Architecture

The Microservices Architecture is a custom software development methodology where an application is developed in smaller modules or a collection of multiple smaller services. The Microservices Architecture is also referred as only Microservices. A Microservices software application can call on multiple microservices to perform the task as per user’s instructions. Another important thing to understand is that all the microservices that are used in a single software application are usually loosely coupled and can independently deployed too. This means that these services can be developed by different teams as well.

The Microservices Architecture is very popular in custom software development as it allow developers and software engineers to utilize many pre-built or ready-made services and build their software application above these microservices, which speed up the development and delivery process and also allow businesses to get innovative features at a comparatively less cost. Another great advantage of microservices architecture over monolithic software is that businesses can independently upgrade or customize individual component of the software or individual microservice which also help optimizing the maintenance and customization cost and results in more stable product.

See Also: Which Software Development Trends Yield Success in 2023?

Top Custom Software Development Trends: Microservices Architecture
Top Custom Software Development Trends: Microservices Architecture

Top Custom Software Development Trends: DevSecOps

The DevSecOps is a short form of Development, Security and Operations. This method is majorly adopted in custom software development to improve security and performance of the customized applications. The DevSecOps is a method of custom software development where the security features are introduced and implemented at all phases throughout the software development lifecycle. Traditionally the security features are implemented at the end of the software development and usually by a different team who is specialized in software security. However, with the DevSecOps method, the security features are implemented from designing up till software delivery phase including from designing, development, integration and testing phases of the software development lifecycle.

This method enables multiple security layers in your custom software applications while prioritizing the security as the primary goal of custom software development. The DevSecOps help businesses leverage the security features of the application and infrastructure while ensuring maximum performance and seamless operation of their custom software application. The DevSecOps method not only ensures ultimate performance but also ensures highest level of security while keeping the cost at the minimum and instead of slowing down the development process, it tends to speed it up.

See Also: How to Develop a Custom Software in Dubai?

Top Custom Software Development Trends: DevSecOps
Top Custom Software Development Trends: DevSecOps

Top Custom Software Development Trends: Artificial Intelligence (AI)

The Artificial Intelligence or AI is the buzz word in today’s world where the ChatGPT, Microsoft Bing Chat, Google Bard, Proplexity, MidJourney and countless others have become internet sensation over the night. Everyone is talking about these tools, especially the ChatGPT have taken the world like a storm. But what does this means for the businesses and how does businesses can leverage the power of artificial intelligence to boost their productivity, performance and quality of the work? Normally the artificial intelligence or AI is referred to a software tool or application which can perform tasks which are normally not performed by ordinary computer programs or which are normally performed by humans.

Just imagine you can have a computer software which is capable of analyzing data and information, monitoring a situation and taking decision like a human in real-time, working non-stop and 24/7 with extraordinary ability of processing huge data and numbers which no human can does! This is what artificial intelligence is capable of, it is not just limited to chat bots or automated customer call center, the artificial intelligence or AI can do much more than we can imagine. Although it is still in its infancy, but sooner it will be everywhere, it will become an integral part of software development and its scope and ability to operate will be greatly enhanced.

See Also: Why custom software is more cost efficient in UAE?

Top Custom Software Development Trends: Artificial Intelligence (AI)
Top Custom Software Development Trends: Artificial Intelligence (AI)

How Top Trends in Custom Software Development can Help your Business Grow?

Businesses often are not familiar with the custom software development trends, which results in using technologies and platforms that are fading away or losing the edge they might have had a few years back. That is why it is important to know the latest software development trends as well as emerging trends so your bespoke software remains relevant for many coming years and yield you the best ROI. Mostly software trends comes and goes, but only a few stay, for example, the world is slowly adopting to AI and moving toward cloud computing, and it seems that in coming years these two technologies will grow exponentially, that is the reason major giant technology companies are investing huge in these two sectors and for the matter of fact many more such trends are here to stay for long.

All the technological advancements in custom software development and enterprise solutions are aimed to streamline data and communication, drive automation and to boost performance. Businesses can gain a great competitive advantage by leveraging the latest trends and technologies in software development. Therefore it is important to follow the right trend and develop such applications which can evolve with your emerging and upcoming needs. Choosing technologies and trends that are fading away will limit your software’s ability down the road and will compel you to a point where you will have to replace it with more modern and efficient technology. That is why it is crucial for businesses to follow the popular trends in custom software development.

See Also: Importance of Custom Software Development in Dubai

How Top Trends in Custom Software Development can Help your Business Grow?
How Top Trends in Custom Software Development can Help your Business Grow?

Conclusion

Businesses need customized software tools to boost their operational performance and capabilities. A good software tool can provide a great competitive advantage, however, it is important to understand that deploying a software is not the only part, in fact you should consider the future needs, customization and the technology you are using. It is important that the software you are implementing will remain relevant for coming years too, the technology and platform it is based on should also grow so it can support your future needs and it can support your growth.

For that businesses should follow the latest custom software development trends. A custom software development requires a lot of time and resources, which means repeating the same after a year or two is not good at all. Therefore if the software you will develop based on latest and emerging trends can remain relevant for many years and offers you a great ROI over a longer period of time. In this blog we have listed top emerging custom software development trends which are not only emerging but gaining huge popularity and are meant to stay for many coming years.

If you want to learn more about the top trends in custom software development or if you need any help with your upcoming custom software development project, please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

See Also: Guide to Custom Software Development


Common Mistakes to Avoid in Custom Software Development Projects

The modern businesses are highly tech-driven and rely on multiple technological tools and software programs. A modern business operating system can consists of 10s of different software programs. That is not all the technology moves on a very fast pace, the techs which are considered top-notch today might go obsolete in just 3 or 4 years. This means a constant demand for technology and software. Furthermore a common consumer in UAE is very tech-savvy. Above all, businesses operating in Dubai, Sharjah, Abu Dhabi or any other part of UAE know that the UAE is one of the most competitive market in the region. This is what compels businesses to build excellent customer experience, highly productive organizational culture and cost-efficient operation. The modern technologies and software applications help the management to improve performance. Businesses can greatly improve their performance and growth by implementing right software solutions. The technology not only help improving the work-flows and internal processes but a right software solution can greatly help you enhance customer experience and gain higher customer satisfaction, which is a key to long term success.

Common Mistakes to Avoid in Custom Software Development Projects
Common Mistakes to Avoid in Custom Software Development Projects

On an average a business might look up to replace or upgrade an existing software application after just 3 to 4 years of time. The upgrades and updates are a constant process, businesses regularly keep updating their software ecosystem by simply tweaking existing tools or adding new software apps. There are different types of tools that are most common for all types and sizes of businesses:

  1. ERP – Enterprise Resource Planning Software
  2. CRM- Customer Relationship Management Software
  3. Inventory Management Software
  4. Communication Management Software
  5. Asset Management Software
  6. Social Media Management Tools
  7. Accounting Software
  8. Production and Operation Management Software

See Also: Which Software Development Trends Yield Success in 2023?

These software tools and countless like these are used by millions of businesses all around the world to drive efficiency and productivity in the day-to-day operations. When it comes to implement a software solution, there are two ways to do so. One is to acquire a commercial off-the-shelf software or the other is to go for a custom software development project. The biggest problem with the commercial off-the-shelf software or COTS is that they are designed as per industry standards which means most of your competitors will be using them, above all the COTS never fulfill 100% of your needs. Mostly businesses have to compromise on the features they can get, the cost and many other factors. However, the custom software development allow businesses to find a 100% solution of their unique and very specific needs without compromising on anything. That is what made custom software development so popular. In this blog we will discuss the common mistakes that every business can easily avoid in their custom software development projects to maximize the impact and ROI of their software application.

These software tools are used by millions of businesses all around the world to drive efficiency and productivity in the day-to-day operations.
These software tools are used by millions of businesses all around the world to drive efficiency and productivity in the day-to-day operations.

See Also: Why the Custom Software Development is Good for Your Business?

What are the Common Mistakes to Avoid in a Custom Software Development Project?

Although the commercial off-the-shelf software doesn’t always fulfill your all business needs, but these tools can be deployed very quickly, in fact most of the times the vendor can make them up and running within a day or two after acquiring them. However, the custom software development is a long process, it requires a lot of research, sufficient knowledge of technology stack and frameworks your software will be based upon and a lot of time to develop, test, and deploy them. That is a lengthy process and most of the times businesses can make a lot of mistakes which not only prolong the development process, but it also increase the cost and sometimes those mistakes can greatly undermine the performance and efficacy of your custom software application. Here are some most common mistakes that business can easily avoid in their customer software development project:

  1. Poor or Incomplete Project Plan
  2. Misinterpretation of Requirements or SOW Document
  3. Lack of Knowledge of the Required Resources
  4. Strict Deadlines and Rushing for Completion
  5. Sub-Standard Project Management Practices
  6. Poor Communication and Lack of Documentation
  7. Lack of Feedback or Ignoring the Feedback
  8. Lack of Testing Framework

See Also: Why custom software is more cost efficient in UAE?

Custom Software Development Mistakes: Poor or Incomplete Project Plan

Most of the time when it comes to custom software development projects, the biggest reason to failure is the incomplete planning. A custom software development is a lengthy and complicated process, each and every step has to be planned thoroughly in order to stay on track. A proper plan ensures the final product is delivered as per the expectations and in timely manner.

Poor or Incomplete Project Plan
Poor or Incomplete Project Plan

Custom Software Development Mistakes: Misinterpretation of Requirements or SOW Document

For every custom software development project the requirement document which is also known as the SOW or the Scope of the Work document is very crucial. It serves as the road map for the complicated applications and ensures all features are designed as per the expectations. Poor choice of words, lack of technical details and generic language in this document can cause serious problems at later stages.

Misinterpretation of Requirements or SOW Document
Misinterpretation of Requirements or SOW Document

Custom Software Development Mistakes: Lack of Knowledge of the Required Resources

It is software development agency or team who is majorly responsible for the research but most of the time the software development team doesn’t spend enough time on researching for resources rather they hurry to start the development phase as quickly as possible. It is extremely important that businesses have some basic understanding and knowledge of the resources, tech stack and frameworks to be able to ensure the development team is choosing the best tools for your custom software development project.

Lack of Knowledge of the Required Resources
Lack of Knowledge of the Required Resources

See Also: Modern Trends in Custom Software Development

Custom Software Development Mistakes: Strict Deadlines and Rushing for Completion

This is one of the most common mistake businesses made by pushing the development teams to meet all the deadlines, and rush for the completion and delivery of the project. However, this could seriously undermine the quality and efficiency of the product. It is important that you prioritize the deadlines, but leave some space to accommodate delays to let the project complete in the most natural way possible. When the team will work comfortably they are most likely to deliver outstanding quality.

Strict Deadlines and Rushing for Completion
Strict Deadlines and Rushing for Completion

Custom Software Development Mistakes: Sub-Standard Project Management Practices

There are two most common reasons for poor project management for a custom software development project. First is that usually the development teams doesn’t include the project manager or coordinator in all communications, and the second is that the project managers from the business also doesn’t want to involve in such communication, this can undermine their visibility on the development process.

Sub-Standard Project Management Practices
Sub-Standard Project Management Practices

See Also: Step-by-Step Guide to Custom Software Development

Custom Software Development Mistakes: Poor Communication and Lack of Documentation

The communication is said to be the backbone for the any successful software application. Most of the time there is not proper communication between the development team vendor’s and business’s project managers which seriously undermines the progress and also cause problems disputes and disagreements at the end of the project. Hence a proper communication framework and documentation at each and every stage has to be done to make the project execution smooth and aligned with your business vision.

Poor Communication and Lack of Documentation
Poor Communication and Lack of Documentation

Custom Software Development Mistakes: Lack of Feedback or Ignoring the Feedback

Most of the time both businesses and the development teams doesn’t pay much attention on the importance of feedback and incorporating it in the project. The custom software development project consists of multiple stages, at each stage the developers must take feedback and the business must provide detailed feedback to refine the product and to rectify the problems. This will keep your custom software aligned with your needs and it is much better than doing it afterwards or at the end.

Lack of Feedback or Ignoring the Feedback
Lack of Feedback or Ignoring the Feedback

Custom Software Development Mistakes: Lack of Testing Framework

The testing phase is the most crucial for any software application. Keep it in mind that later on the users of the software would be your employees or your customers and a bad user experience will directly impact your business. Furthermore the security and technical testing is also crucial as it may handle sensitive data. Most of the time businesses doesn’t have a proper testing framework, and by framework I mean, a proper plan for who will participate in UAT, who will use the beta version, how the feedback will be gathered and how it will be utilized to improve your customized software? All these things should be planned thoroughly to ensure the supreme quality of your customer software development project.

Lack of Testing Framework
Lack of Testing Framework

See Also: How to Choose the Right Software Development Vendor for Your Business?

Conclusion

The UAE is considered to be technologically much advanced than any other nation in the region. This is due to the government efforts, tech-savvy population, technology-oriented work culture, and highly competitive markets. Businesses are on a constant need to improve their operations, processes, customer services, products and communication. That is not all, the performance and productivity is a key to a sustainable long-term success. A business does need improvements but at the same time it also needs to minimize it operational cost or to optimize the overall expenses. This is what can only be achieved with the right technology and tools in your arsenal. The software plays a crucial role in any modern-day business’s success. Businesses of all types and sizes use multiple software and application to perform their day-to-day tasks and to effectively run their operations. This means that businesses need up-to-the mark software and tools in order to effectively operate. When it comes to the software, there are two major routes a business can take, one is simply acquiring a ready-made commercial off-the-shelf software solution or you can have a custom software development project which can help you build solution for your very specific and unique business needs.

The custom software solutions are great at full filling the needs of the business and they can also provide a great competitive advantage due to their exclusivity. If we consider the long-term ROI the custom software solutions are proven to be much more cost-efficient than the ready-made software tools. However, designing and developing a custom software solutions is not as that simple, a business needs to team up with a professional custom software development company in Dubai, or anywhere in UAE and they need to have adequate understand of the process in order to develop a high-quality product. In this blog we have listed the most common mistakes businesses made during their custom software development projects. Avoiding these common mistakes will enable you to develop a high-performing and reliable tailor-made software for your business needs. If you want to learn more about the subject or if you need our help to take care of your custom software development project. Please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

See Also: How to Develop a Custom Software in Dubai?