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Best Web Development Practices for Healthcare Businesses in Dubai, UAE

Best Web Development Practices for Healthcare Businesses in Dubai, UAE

Over the time the websites have evolved a lot, from being a simple online brochure to becoming a fully integrated business development and communication platform. In fact modern entrepreneurs have turned websites into multi-billion businesses and so on. Businesses here in Dubai and all around the UAE are proactively working on their online and digital strategies. The healthcare sector is no exception, in fact the healthcare sector have adopted many online technologies to enhance the patient experience and operations.

The website is one of a major tool that is used to benefit both healthcare businesses and patients. The healthcare industry is different from other industries, it have some specific needs which patients/users expect from the website to have. The healthcare website is not only about to facilitate the appointment booking process, in fact it is used to provide useful information. People tend to look up in internet for symptoms, to seek advice, and to search for a specialist or healthcare facilities. That is what makes healthcare website more crucial and important.

See Also: Web Design vs Web Development – What is the difference?

Best Web Development Practices for Healthcare Businesses in Dubai, UAE

Over the time the web development practices have also changed and become more sophisticated. Especially when it comes to develop a healthcare website, it could become very confusing. Here in this blog we will list the best web development practices for the healthcare businesses in Dubai, UAE.

Best Healthcare Web Development Practices: Quality Content & Up-to-Date Information

For any business website whether from healthcare or any other industry sector the purpose of the website is to either enable the user to make a transaction or to acquire useful information. Especially in case of a healthcare website when a user arrives at a hospital’s website, they are most likely to look up for some information or they will seek to book an appointment. That is why it is important to publish useful content and up to date information. Most of the time businesses just focus on marketing material and do not publish informative content or materials that can increase knowledge of their audience and provide them with useful help to solve their problems.

Now a days the pictures, info-graphics and videos are very popular among ordinary audience, same is the case with the healthcare sector. It is crucial that you consider this strategy while developing your healthcare website and integrate a powerful content management system which allow you to easily upload and publish content on your healthcare website.

See Also: How Web Development can Help Enhancing Customer Experience

Quality Content & Up-to-Date Information

Best Healthcare Web Development Practices: Simplify Navigation and User Interface (UI)

The website navigation and user interface are the two key components that determine the user experience on any website or software tool. Most of the time when people seek medical attention or have a need to consult a healthcare specialist, they are in a bit of hurry, which is why the navigation and the user interface (UI) of healthcare website must be simplified and fine-tuned to support easy accessibility features to ensure the patients will get a flawless user experience. The website navigation is its menus, links, and clickable areas which lead users to internal pages or other features.

The UI is majorly the structure of the page, different design elements, the typography, and even the color schemes are also part of the UI. The user journey should be defined beforehand and then the navigational structure and the UI should be prepared to support different user-case scenarios. For example, if a user needs to book an appointment online or if they wants to access their medical data at a patient portal or if they want to access information or helping material for a specific topic and so on. All scenarios should be thought of and the website navigation and the user interface (UI) should be crafted in a way to enhance user experience.

See Also: A Complete Guide to High-Converting Web Development

Simplify Navigation and User Interface (UI)

Best Healthcare Web Development Practices: Mobile-Friendly Design

Here in Dubai and all around the UAE the smartphone users are significantly high, if we look at the stats, the mobile phone users in UAE are around 99% of the population. The internet search trends have drastically changed and now a days more people search using their mobile devices than the traditional laptops and computers. That is why it is important to ensure that you are catering to the needs of the users coming from mobile devices. The mobile friendly web development is a technique to build websites on such platforms which enable these website to load properly on different devices and platforms.

If we talk about the mobile friendliness, there are two major platforms, Google’s Android and the Apple’s iOS. Furthermore there are different platforms and minor variations, such as different screen sizes and different web browsers. The responsive web development uses modern programing techniques and platforms which add certain features in the website and allow it to detect the platform, device and screen sizes and then render the web page to perfectly fit to the features of the device it is being opened from. For the healthcare the mobile friendly design is a must to have feature.

See Also: A Complete Guide to Responsive Web Development

Mobile-Friendly Design

Best Healthcare Web Development Practices: Incorporate Useful Features

The websites have evolved a lot and become a very strong and powerful platform which facilitates the communication and offers useful features to enhance customer journey and customer experience. The healthcare websites can be a great tool for the business to significantly improve the patient experience and to boost business’s productivity and performance. Each healthcare business could have different needs but it is important for the business to offer useful features and digital experience to the patients.

Now a days, the digital experience has become very important as more and more customers are expecting from their favorite brands. For example a skin care specialist might have different needs and methods than a kidney specialist. However, offering online appointment booking module or dedicated patient portals, blogs or knowledgebase, and such features can significantly enhance patient’s experience. Other features such as social media integration, online payment gateway integration and many more such features can help improving the patient experience.

See Also: How a Better Web Development can Help Increasing Leads and Sales in Dubai, UAE?

Incorporate Useful Features

Best Healthcare Web Development Practices: Data Protection, Privacy and Security

For any healthcare business it is extremely important to ensure ultimate level of security and data protection. The healthcare data is the most private and extremely important for the patients. That is why when any data breach happens to healthcare businesses and other such organizations, the ordinary patient lose faith on them and people immediately stop doing business with them. The customer data is the most crucial data for a business and any compromise to that data will directly compromise your business’s reputation and can completely ruin your brand image.

The best web development practices for the healthcare websites is to adopt secure practices, encrypt data and input forms, add additional security features to prevent known internet attacks and take steps to make user accounts more secure and protected. Furthermore the hosting also played an important role in website security, the SSL certificate and secure hosting service provider can also significantly increase your healthcare website’s security and will ensure higher level of data protection, privacy and security to your patients.

See Also: Small Business Website Development & Web Design Outsourcing Overseas

Data Protection, Privacy and Security

Conclusion

The healthcare industry in Dubai and all around the UAE is very advanced comparing to other neighboring regions. It is not only the healthcare industry the UAE as a country itself is very advanced and developed. The overall customer behavior in Dubai and all around the UAE is that an average person admire digital experience and appreciate the technological solutions. The healthcare industry is no exception, the use of modern technologies and digital platforms is very common in healthcare sector in UAE. The website is one of the most important customer-facing platform.

In this blog we have listed the best web development practices for the healthcare businesses in Dubai, UAE. If you follow these best practices you can develop a great healthcare website for your business which will offer great value and satisfactory customer experience. If you want to learn more about the subject or if you want our help to build a great healthcare business website please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

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See Also: Qualities of a Superior Web Design Company in Dubai

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See Also: Some Significant Strategies to Choose a Good Website Design Company


Qualities of a Superior Web Design Company in Dubai

Qualities of a Superior Web Design Company in Dubai

As web designs are becoming an important part of the communication and marketing industry. All businesses are focusing more on their websites. Websites can easily make or break your online marketing strategies. Having almost all of the Dubai citizens with internet access and smartphones, the importance of a professional web design even escalated further. A web design is the visual and functional layout of a website that represents a company or business in the online domain. The user experience on the website will determine the success or failure of online marketing campaigns. This is why the number of web design companies in Dubai have risen exponentially. Businesses often get confused when it comes to selecting a reliable business partner for their website design and development needs. In this blog, we will enlist the traits of a superior web design company in Dubai which will help you select a web designing and development firm to fulfil your business’s online needs.

Step 1. Company Profile

Company Profile

Check for the company profile. Check the website, their About page, team information, brochures, etc. How appealing their company profile is? How professional does it look? Since how long they are operating in Dubai? These things will be the first step to shortlist web design companies in Dubai. For any web design agency, it is very important to have professional designing skills, although most of the web design companies in Dubai prefer to have a corporate look and feel rather a design-intensive look, it is important that their website’s functionalities and interaction are excellent. All the information required has to be available with easy access. And some other things like that. Once the list of shortlisted web design companies in Dubai is prepared then move to the next step.

Step 2. Company Portfolio

Company Portfolio

Now the next and most important step is to check the company portfolio. Who are their clients? Do they have well-known brands in their portfolio? Do they have any work samples? Are their work samples match the live websites of their customers? These things are important to consider. Explore their work, check the designs and try to understand the level of their professional skills and web designing capabilities. Specifically look for the design themes, if they are using a similar theme for all of their customers or do they have a diversity and design rich portfolio? These things will help you understand the professional level of the web design company.

Step 3. Contact the Company

Contact the Company

The next step is to contact the web design companies you have screened out from the first two steps. You can easily find their contact details on the home page, or bottom of the page or at the contact page. The best way is to send them an email and wait for their response. If any web design company don’t respond or respond too late, then simply drop them. If a company is so lazy to respond to its sales enquiries how would they go to respond to the support requests and other matters? So, leave them. Once you got a response, arrange a call. During the call ask them specifically about their past projects, their partners, their team and location. Although in Dubai the location doesn’t matter a lot closer is better. If a company says that their technical team is not in UAE or is located outside of the UAE, then leave them. Dealing with off-shore teams could be tricky.

Step 4. Arrange a Kick Start Meeting or Requirement Gathering Meeting

Arrange a Kick Start Meeting or Requirement Gathering Meeting

The next step is to arrange a meeting with the web design company team. Most of the companies at this stage request a presentation as well, so let them do their presentation too. Don’t be strict at this stage, let them present themselves. Clearly define your objectives and goals of the website and let them propose a solution. Answer as many questions as possible and also ask them as many questions as you can. At this stage you can also request them to provide you with the followings:

  1. Project Execution Process: A good web design agency always have a defined web design and development process and project execution methodology. Which has been refined over the years and could really help a smooth project execution.
  2. Sitemap, Navigational Structure: Ask them if they provide a sitemap, wireframe, and complete website navigational structure before starting the actual designing process. A professional web design company always provide these details before starting the actual designing work.
  3. Design Mockup, UX/UI and Revisions: Do they offer design, UX/UI mockups and revisions? How many design revisions can be done without impacting the commercials of the agreement? These things are important, as a top-notch web design company in Dubai always provide at least 3 mockups and offer at least 5 to 8 revisions without any additional quote/cost.
  4. Development Plan and Time Table: The website development plan and time table are also important as it is a testament to a professional project execution approach.
  5. UAT and Training: Ask them if they provide a UAT (user acceptance test) and training of the CMS or content management system? A top-notch web design company in Dubai always provide include UAT in their project plan and also offer training sessions for the CMS.

This information should be collected at this point in time. Once everything is in place then you should move to the next phase of the scrutiny.

Step 5. Request for Quotation and Contracts

Request for Quotation and Contracts

Once the above stages are done, by now you would have left with only a handful of web design companies. Request them for the quotation and the contract. Compare the quotations and contracts and try to evaluate the best among them. Then compare the price. It is important to have a clearly defined project scope, project time table and delivery date. Also ask them to comply with your policies and terms, especially the data protection and safety policies and the payment terms. From this step to the next, only those companies should be moved who are willing to fully comply with your policies and terms. Of course, a negotiation at this phase will help you too.

Step 6. Work Samples

Work Samples

Ask them to provide you with the work samples. The work samples will help you understand their capabilities and the level of their skills. Only rate those web design companies who have the most diverse portfolio with different types of designs.

Contact their Customers

Ask then to provide you with the contact details of their past customers and try to contact them, at least request them to provide you with the details of three customers. It is better to write them an email or you can also call them as well. Once getting their feedback move to the next step.

Industry Experience

It is important to know how experienced they are in your industry. They may have experience in different industries but if they don’t have any experience in your particular industry then the chances of something could go wrong are way too high.

See More:  Expected web designs trends for 2021

Step 7. Other Services

Other Services

Check what other services they are providing. How strong a portfolio they have in other services and how many well-known customers they have in those services. Whether those services are relevant to you or not? How many other relevant services they are offering is very important, for example in the case of web design service if a company is offering website designing and development services along with digital marketing, corporate profile creation, search engine optimization (SEO), graphics designing services and digital advertisements services. You might not need any of these services now but in future, you could require any of those services. It will be a lot easier for you to ask an existing supplier for another service rather than doing the procurement process again.

Website Maintenance (AMC), SLA and Hosting

Website maintenance services are also important. You should ask the web design company to provide an AMC agreement and SLA (Service Level Agreement) along with their quotes. This will particularly help you in managing the website and all its relevant products/services from a single vendor. Another important thing is the hosting service, it is always better to keep all the relevant and dependent services together with one supplier or service provider. It makes the management simple, no worry for contract or service renewals at different times, and above all, it saves a lot of costs too.

See More: Website Development Trends of 2021

Step 8: Listen to your Heart

Listen to your Heart

Nobody knows your business better than you. Follow the above steps, make sure you got at least three web design companies till the last step. Rate them, judge them and weigh them. Then listen to your heart. If you are not satisfied with any company then simply don’t take risk of going forward with them. There has to be a strong bond on the bases of trust between a customer and a service provider, if you are not feeling comfortable in going with any company then don’t go for it. Listed to your heart.

See More: How to choose the best web design company in Dubai?

Conclusion

We have prepared a small step-by-step guide to help our visitors to understand what are the qualities of a superior web design company in Dubai? As Dubai and overall UAE is a highly advanced, modern and multi-cultural society. The IT sector is astonishingly flourishing in the region and Dubai is considered to be at the top of all that progress. Not only is that Dubai considered being a business hub for the whole Middle Eastern and African region. There are hundreds of IT companies and vendors. When it comes to web design and development services there are too many companies. It gets hard to shortlist them and find out a premium quality service provider. This guide will help you with that. RSI Concepts is one of the leading web design companies in Dubai, our clientele includes websites for small businesses to large corporations and the government sector and everything in between. Do let us know in the comment if you need any help with your website, digital marketing, SEO (search engine optimization), hosting or annual maintenance services. You can also contact us from our Contact Us page.

Check this out: Why should you choose RSI Concepts for Web Design in Dubai and Sharjah?


Why should you choose RSI Concepts for Web Design in Dubai and Sharjah?

Why-should-you-choose-RSI-Concepts-for-Web-Design-in-Dubai-and-Sharjah

As the websites are gaining importance in the marketing industry, the demand for professional web design services is also increasing. Often it is hard to select any web design agency in Dubai. RSI Concepts is a leading web design and development agency in Dubai, Sharjah, Abu Dhabi and all across the UAE. We have more than a decade long experience with skilled staff and more than one thousand successful projects throughout our time. We have been serving the corporate sector, oil and gas industry, healthcare, services-based industries, banks, government entities, large organizations, SMEs (small and medium-size enterprises), and international customers. We are helping our customers with consultancy, cost-effective solutions and business-oriented web designs in Dubai and all across the UAE. We will ensure the best return on your investments.

What we do?

What-we-do

RSI Concepts is specialized in a variety of IT services including web design and development, web applications, web portals, eCommerce, corporate sites, online tools, system integration services, digital marketing services, hosting and domain name services, smartphone application development services (Android & Apple iOS) cloud solutions, search engine optimization (SEO), digital advertisements and paid marketing services and much more. Along with that, we are also providing hardware-based solutions, such as queue management system, interactive touch screens, customized digital kiosks, home & office automation services (smart home/office) and a lot more. Our in-house products include content management systems (CMS), HR Management Systems, Intranet Applications, Queuing System, Customer Feedback and Survey Systems, Digital Signage and Video Wall Management Systems, Property Management Systems and other corporate and enterprise tools.

Why you should choose RSI Concepts for your Web design projects in Dubai?

Why-you-should-choose-RSI-Concepts-for-your-Web-design-projects-in-Dubai

As I have mentioned earlier, choosing a web design agency in Dubai, Sharjah or any other emirate of UAE could be tricky, as there are so many webs designing agencies in Dubai. In order to choose a suitable web design agency in Dubai, you should check some major things and features a web designing company is offering.  If all those or most of those features are available then you can select that company without any doubt. Here is a list of key features that prove RSI Concepts is the best choice for your web design requirements in Dubai, Sharjah, Abu Dhabi, or any other emirate of UAE.

Our Journey

Our-Journey

RSI Concepts is continuously serving our wide range of clientele for more than a decade now. Our journey begins like any other ordinary web design agency in Dubai, but due to our hard work, quality products and services we have established a well-reputed brand name in the country. Throughout our journey, we have established long-lasting relationships with our clients. In our journey, we have offered a variety of products and services. We didn’t only create new products and services but we have also improved the quality of regular IT services to ensure our client’s satisfaction.

Our Experience

Our-Experience

In our prosperous journey, we have gained valuable experience in relevant products and services. On top of that, we have also provided a lot of many innovative and technologically advanced solution to our customers. We have experienced in customized solutions rather than only offering standard modules and models to our customers, we take their requirements and prepare a completely new product or service to ensure supreme quality with a cost-effective approach or we modify our standard modules and hardware to meet the needs of the customers. This made us capable of delivering some of the very unique and unconventional solutions which no one else can do in the UAE.

Our Skilled Staff

Our-Skilled-Staff

As RSI Concepts covering the miles and laying milestones throughout our journey, our professionals and skilled staff also gained experience and were able to meet some of the very untraditional demands of our customers. At RSI Concepts we have a very strict scrutiny process, we only hire highly skilled professionals and trained them to be able to ensure maximum output with the highest quality. This also enabled us to propose top-of-the-line solutions with the best price tags in the UAE. This also enabled us to propose virtually any type of customization. Our web design and development teams are well trained, highly qualified, experienced and professional. We have created some of the remarkable web designs for some of the largest corporations, businesses, and government entities. Our web designs have successfully not only delivered the desired results but in most of the cases, we have surpassed the expected efficiency and return over the investment.

Our Clientele

Clientele

Our clientele includes some of the largest UAE organizations and businesses, along with international customers from GCC. We have successfully delivered extraordinary web designs to various government entities and departments. We have vast experience in dealing with national and multi-national corporations and enterprises. We have revamped websites and complete company profile for a lot many customers operating in multiple industries and sectors. We have delivered most productive websites for banks, healthcare sectors, financial sector, automotive industry, rental and sales industries, real estate sector, small and local businesses, retail sector and much more.

Innovative Web Designs

Innovative Web Designs

Our business analysts and design team is responsible for some of the extraordinary innovative web designs. We take requirements from the customers, analyze them and then propose them mockup designs. Once a mockup is approved we proceed with full-on designing of the website. Our design team, business analysts, and project manager intensively work together to ensure the finest quality and maximum outcome of the design. We completely understand what our customers need, then we refine this requirement on the bases of our experience and research of the market, then a proposal is formed and presented to the client. This way we can ensure a great interactive web design with the highest quality and maximum functionality.

Latest Technologies and Advance Tools

Latest Technologies and Advance Tools

At RSI Concepts, we only use the latest technologies and very advance tools to create the web designs and then the programming is also done using the latest programming tools to ensure maximum functionalities and enhanced user experience. We care about our customers, we never compromise on the quality that is why whenever a new tool or technology upgrade happens in the market we immediately adopt it. Our web design team always stay up-to-date about the new innovations and inventions in the market. We always use the latest programming methods and techniques to ensure a smooth user journey from our clients’ website.

Multi-lingual Dynamic and Responsive Web Designs

Multi-lingual Dynamic and Responsive Web Designs

As Dubai, UAE has a large ex-pat community from more than a hundred countries with diverse cultures and backgrounds. Having a multi-lingual website not only help you to get more connected with your customers/visitors but it also ensures more online business. At RSI Concepts we ensure that your multi-lingual websites provide a similar user experience and user journey in all supported languages and all on all supported devices and platforms.

We always suggest our customers go for dynamic web designs rather than a static web page. Dynamic web designs are those which have a backend software tool, known as CMS or content management system. This tool enables the customer and their respective team to make updates and changes on the website and do the posting of the fresh content on the website without any external help or help from the website development team.

Today the smartphones and mobile devices have surpassed the laptops and computers in the internet search. This is the reason we always propose responsive web designs to our customers. The responsive web design can automatically adjust itself according to the screen or platform of the user and also ensures similar user experience and user journey on the mobile devices as well. Furthermore, our web designs also ensure a similar user experience and user journey on different platforms such as different browsers (Google Chrome, Firefox, MS Edge, Safari), and different operating system platforms (Windows, Apple OS, Linux). This ensures a great user experience.

Direct Interaction with the Web Design and Development Teams

Direct Interaction with the Web Design and Development Teams

Although the best approach is to assign a project manager or an account manager to execute the project we also provide direct access to our web design and development teams. The customers are welcomed to discuss anything with the graphic designer, UX/UI engineers and website programmers to minimize any delay. This also enables a quicker and very smooth project execution.

Other Relevant Services

Other Relevant Services

This is very important for customers to understand, as RSI Concepts is not only providing web design services but a variety of all other services that are somehow connected to the websites and could also be helpful in creating a wonderful and high-performance web design. At RSI Concepts we have a digital marketing and search engine optimization (SEO) team. Who also got involved in the web designing and development process to ensure the web design that we are proposing to our customers also meet the marketing standards and are in-line with the market trends. These days search engine optimization or SEO is a very crucial part in the digital marketing, and if your website’s programming or your overall web design is not done in accordance with the search engine standards, chances are you might never be succeeded in your online digital marketing strategies. Especially when it comes to the organic traffic for your website the search engines are accounted for a huge chunk of that, which in some cases varies from 60% to 95% of your website’s traffic.

Along with that RSI Concepts is also providing paid digital marketing services, social media marketing and much more, all these skills can contribute in a great performing web design and the customer can enjoy the benefits of completely free organic traffic. RSI Concepts is also specialized in web applications, online web-based portals, website integration with other platforms and mediums, such as smartphone applications, customer registration and login portals, employee portals, intranet portals, CRM, other databases & information centres, API based integration, payment gateway integration, eCommerce portals, and much more. These services ensure enough experienced staff and their collaborated efforts which could result in great business-oriented web designs to ensure the best return over customer’s investments.

RSI Concepts also provides website hosting, domain name registration, email hosting services and cloud-based solutions. This means that all of the customer’s needs can be met under a single roof and a single contract can provide a solution for their various needs. The customer won’t have to worry about dealing with multiple vendors for multiple website-related services, but all services can be provided by RSI Concepts. This not only save extra hustle but it also reduces the cost significantly.

Website Security and Data Protection

Website Security and Data Protection

Website security and data protection is a very crucial part, as sometimes your websites can be linked to multiple other systems and might be communicating with other databases or service & systems if your website got compromised it could put other connected systems at the risk too. At RSI Concepts we take website security and data protection very seriously. Our specialized web design and development teams are well trained and experienced in the website security and data protection domain too. We ensure your websites never got compromised and so on and so forth. We always use the latest technologies and tools to build our customer’s web designs and for the programming to ensure the highest level of security against critical threats.

Understanding of the UAE Culture and Islamic Customs

Understanding-of-the-UAE-Culture-and-Islamic-Customs

As UAE is an Islamic nation and a very rich and unique cultural society, so there are certain customs and cultural boundaries which we should always respect. At RSI Concepts, we are well versed with the local customs and culture that is the reason we have been selected by a lot many government entities to build their websites. We are working in the country for more than a decade now, serving local and regional businesses, enterprises, corporations, organizations and government sector. Which enables us to deliver web designs that are completely in-line with the local culture, norms, morality and ethics of the society. Although UAE is a very diverse cultural hub having residence from more than a hundred countries with very different socio-cultural backgrounds, still UAE has a very unique and appealing local cultural tone and theme. Which always fascinate everyone, we make sure, and your web designs appeal to the audiences from your required targeted market.

Conclusion

Why should you choose RSI Concepts for Web Design in Dubai and Sharjah? Well, RSI Concepts is one of the leading web design and development agency in Dubai and Sharjah and also in other emirates of UAE. We have a vast experience in dealing with all sorts of industries and businesses clusters in UAE. Our project execution method is quick, robust and efficient. We have a track record of delivering great web design in Dubai, Sharjah, Abu Dhabi and other emirates of UAE. Our designs enhance the user experience and user journey. We are offering a lot many other services directly or indirectly connected to the websites. You can get all required solutions under one roof. Our cost-effective solutions and highly skilled professional teams ensure our customer gets the highest return over their investments. We ensure your website performs well on all supported platform and devices.

Check this out: How to choose the best web design company in Dubai?


How to choose the best web design company in Dubai?

How-to-choose-the-best-web-design-company-in-Dubai

We always try to educate our clients and stress the importance of their website in the modern world. As digitalization is taking over very rapidly in Dubai, UAE and trends have been changing, the online domain becomes much more important than ever before. No matter what industry you belong to or what type of products or services you are selling, if you want to build your unique brand identity and a good reputation, then your online strategy is necessary and your website happens to be the centre of gravity for your online strategies. You might be spending extra on your social media platforms, maybe hired dedicated teams to handle your social media and other online strategies and advertisements, eventually, everyone will end up on your website, and this is where it could either make you all efforts to pay off or wasted.

That is why when it comes to develop a completely new website or revamping of your old website you would have to acquire a professional web design company in Dubai, UAE. But since there are hundreds of web design and development agencies operating in Dubai and other parts of UAE, then how could you make it sure that you are selecting the best web design company? In this guide, we will discuss a few basic factors with which you can easily evaluate by yourself to determine if a web design company is suitable for your needs or not.

Here are the basic factors and different stages of evaluating a web design and development company in Dubai, UAE:

0. Define your goals and objectives first

Define-your-goals-and-objectives-first

Before we step into the list of the important factors to choose the best web design company in Dubai, we also want to discuss one very important point which is to ‘define your goals and objectives first’. As your website is an integral part of your broader online marketing strategy, so you must have to define your goals and objective for your marketing campaign and the website itself. Once you are set with a clear goal of your marketing campaign then start thinking about the website that can support these goals.

1. Prepare a list of the web design companies that you would like to work with

Prepare-a-list-of-the-web-design-companies-that-you-would-like-to-work-with

You should prepare a list of the companies that you want to work with. As you are seeking a web design agency in Dubai, UAE. So, start with evaluating the websites of the web design agencies, as they are selling the same thing so they should have displayed a remarkable design with extremely well user experience for their website visitors.

Here are a few steps to shortlist web design agencies in Dubai, UAE:

  1. First, evaluate their website in terms of design and functionalities
  2. Then look up for their portfolio and work samples
  3. Check their social media and online profiles
  4. Explore further to try to find online reviews about the selected web design companies
  5. Ask your colleagues and friends to suggest you a web design agency in Dubai with which they have previously worked and had a good experience
  6. Don’t rely on the directory listing and third party ratings, it could be misleading or confusing

Once you shortlisted some web design agencies, let say, 8 companies that you have shortlisted from the above steps and online searches from Google or Social Media, etc. The next step is to contact them one by one.

2. Contact the shortlisted web design agencies

Contact-the-shortlisted-web-design-agencies

Contacting the shortlisted web design agencies is the first step into your deal with them. You can usually find contact numbers, address and the email ID on their website most likely in the header/footer and obviously at their Contact Us page. The best approach is to leave a ‘call back request’ or fill in the ‘contact form’ or ‘request a quote’ form. Here are some points to be noted:

  1. How much time do they take to respond?
  2. What kind of email they have sent you in response?
  3. If they have sent you a very lengthy email with multiple discount offers or attractive packages, etc then ignore them.
  4. If they take too long to respond, then ignore them too, either they might be very busy, or else they have a lazy team, which could later cause you difficulties in project execution and support.

Usually, companies set auto-responder which you receive within a few minutes, then some salesperson or technical consultant or business analysts approaches you, try to evaluate how they have had approached you? try to evaluate the person:

  1. What questions did they ask you?
  2. How technically sound do they look?
  3. Did they ask the right questions to gather relevant information to understand your requirements or just an ordinary sales pitch?
  4. How confident they were in answer to your queries?

And stuff like that. If at this point you feel okay, then set up a meeting and do a proper requirement gathering session.

3. Set up a requirement gathering meeting

Set-up-a-requirement-gathering-meeting

The requirement gathering meeting should be thorough and detailed. Prepare some questions beforehand and include them in the discussion. Try to evaluate the team who came for the meeting:

  1. How technically sound they are?
  2. What kind of questions they have asked you?
  3. Did they provide satisfactory answers to your questions?
  4. Don’t go in technical details but keep it to the objectives and your expectations from the web design.
  5. Evaluate their suggestions that how convincing and relevant those suggestion were? Could you further improve your website with their suggestions or not?
  6. If the web design agency only takes down your requirements and do not suggest anything from them, then ask them for their suggestions and ideas, and evaluate them too.

If you felt satisfied with them then move to the next step.

4. Request for Proposal and maybe a Presentation

Request-for-Proposal-and-maybe-a-Presentation

Once the requirements are conveyed and clear project scope has been defined, then let the technical/IT teams from both sides agree on the technical details. Usually, this can be done through emails or a few short conference calls between the two teams. This doesn’t take much time. Once this process is done, then request a final proposal from the web design agency. They might share it in email, but ask them for a meeting to discuss everything face-to-face. This will not only expedite the process but will also help you make a quick decision. If the website development company request for a presentation then let them do that, you might get more valuable information.

5. Request the Web Design Agency to provide you Sample Work and a few Clients

Request-the-Web-Design-Agency-to-provide-you-Sample-Work-and-a-few-Clients

By this time your list has already been reduced. You might be left with only three or four web design companies to choose from. So, request them to share their sample work with you, and also a list of a few recent clients. Contact their clients and asked them about their experience with the agency. This will significantly help you in getting a neutral opinion about the vendor.

Read Also: Improve customer experience in UAE with your website design

6. Evaluate the Contract Thoroughly!

Evaluate-the-Contract-Thoroughly!

Evaluate the contract and their terms and conditions thoroughly. See if their terms and conditions are only to protect their interests or are set up on neutral grounds as per the industry standards. You are the client, they must have to abide with your terms and conditions. But of course, your terms and conditions shouldn’t be so tough and one-sided. Agree on payment terms and deadlines.

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7. Support, Maintenance Contracts and SLAs

Support,-Maintenance-Contracts-and-SLAs

This is a bit tricky part and we being a leading web design company in Dubai, UAE often noticed that the customers don’t usually pay much attention to this part. Your website is not just a product which you buy or request a custom-built for you and wait until the warranty gets expired. But in the modern market in Dubai, UAE and all across the world the websites have become more like a service. Which requires a reliable vendor or partner who can assist and support you with your regular needs of updates, upgrades and changes in the website. Request them for the Annual Maintenance Contract (AMC) and their after-sale support policy.

SLA is a service level agreement. It is an agreement that defines the terms and conditions of any IT service’s service delivery mechanisms. Whenever you are building a website, you need to host it somewhere, either you can host it in your local data centre, which obviously will increase you’re internal IT cost. So, the best approach is always to host your website on third-party hosting or cloud hosting. Whenever you are hosting on such platforms they provide you an estimated downtime and service recovery time in case of any interruption. Compare the SLAs of the shortlisted web design agencies too. Just a minute fraction could translate into hours or days if the SLA is signed for just only one year. So, be vigilant.

Read Also: Top 10 website designs by RSI Concepts

8. Data Privacy & Protection Policy

Data-Privacy-&-Protection-Policy

Data Privacy & Protection is very important. Especially when you are also having your emails hosted along with your website. You must sign a separate NDA (Non-Disclosure Agreement) with you web designing and hosting provider company to ensure your data will be protected with them. If you are hosting sensitive data such as emails or if you have any portal that allows uploading of documents such as complaint management system or something which is a part of the website development then you must have a data protection plan in place. You can achieve 99.9% uptime and data protection by requesting, SLA, backups and fail-over protection services from the hosting provider. Discuss these things in details with the web design company and then decide whether if you need any such additional service or not. As they happen to be a bit costly.

Read Also: Things to know before website design of an eCommerce business

Conclusion

How to choose the best web design company in Dubai, UAE is not a simple question. Although it is a tricky job, if you consider all of the factors and steps we have mentioned in this guide, you can easily find a suitable technical partner and vendor for your business. As in UAE, there are hundreds of web designing and development agencies working, so finding out a reliable web design and development agency may sound difficult but in reality, it isn’t all you need is to pay attention to certain things and do the process in a very manageable manner as we have described in the above guide. At RSI Concepts being a very reputable web design and development company in Dubai, we always share such guides and blogs to help our customers and visitors. If you want to build a new website or a revamp is required or simply you want to evaluate your existing website, please feel free to approach us through our Contact Us page or leave a comment below and we will get back to you at the earliest.

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