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This Gitex RSI Concepts & Municipality in Sharjah showcases Intelligent Robot

Khorfakkan Municipality in Sharjah has launched an Intelligent Robot in Gitex 2018 for their customers. This has been another gigantic achievement of Khorfakkan Municipality to serve their customers in an efficient and advance mechanism that will help streamline their business process and workforce.

Customer Service with the help of Intelligent Robot:

The Robot has unique features of identifying customers upon entrance in the municipality premises with the help of intelligent sensing mechanism of robot. The robot also has the facility of face recognition once the customer is in the camera frame. The special written algorithms of face recognition makes the robot unique in a way that it can identify customers on their second visit and help them present related services or follow up on the on-going services. Hence any services in queue for the similar customer can also be retrieved upon identification of the visitor.

The Intelligent Robot can also register and identify customer with voice recognition. In a similar way the services related the customer can be presented to save time and hassle of the customer.

Payment Gateway function has also been provided to the customers where customers can pay service charges with their credit cards and a receipt of the payment is also issued upon completion of the payment. This feature will help customer in a great deal as it will eliminate the hassle of involving cashier.

Lastly the robot has been integrated with the Queue management system to help route customers to dedicated desks where document scrutiny or such other services where involvement of the municipality staff is required.

The project manager of the project Shehzad Asghar commented;

We are delighted and proud to work on such a scale project with a government department of Sharjah once again. This customer service Intelligent Robot will bring major changes to the business process of the department.

Customer Feedback:

This robot will help producing better Customer Feedback for the government department. Addition of Queue Management System, Digital Signage, Customer Feedback and Customer Survey will further promote the department in other public channels to bring competition and sense of achievement.


Higher Colleges of Technology signs with RSI Concepts

RSI provides Queue Management Systems (QMS) in Banks, Hospitals, Government departments including local & multinational organizations in Dubai & various emirates of UAE.

The Higher Colleges of Technology is dedicated to the delivery of technical and professional programs of the highest quality to the students, within the context of sincere respect for diverse beliefs and values. Al Ain Women’s college, which is a part of the large HCT network, experiences a large amount of people visiting their admissions department for different purposes. The management realized the growing inflow of people and their allotment to dedicated services.


Parking Guidance System and Solutions Dubai UAE

RSI Concepts has been delivering state of the art IT solutions across UAE since its inception. The purpose of providing these solutions is to facilitate organizations in availing the latest technology to manage internal processes and activities. As part of the above initiatives, RSI Concepts is proud to add another feather to its cap by launching the RSI Parking Guidance System or Parking Management System. The Parking Guidance System is aimed at providing drivers in a parking lot with vital visual information


RSI Concepts launches Web Application – Development of hfzavisa.com

HFZA stands for providing convenient and latest services to its investors. As part of this initiative, HFZA has completely automated its internal processes of Visa and Residence department. This milestone will help all investors to apply for various services online and keep track of the latest development on applications posted. The web application is developed and maintained by RSI Concepts’ Web Design and Development Team. Hamriyah Free Zone Authority was established by an Emiri decree issued in November 12, 1995. It is located in Sharjah, United Arab Emirates


Canadian University Dubai implements RSI Queue Management System

RSI provides Queue Management Systems (QMS) in Banks, Hospitals, Government departments including local & multinational organizations in Dubai & various emirates of UAE.

Canadian University in Dubai is one of the oldest Universities in the Emirate of Dubai. It is an accredited institution from the Ministry of Higher Education. Keeping in view its steady growth in the field of academics and the demand for its quality programs among the residents of Dubai and neighboring emirates, the CUD decided to streamline  its admission process. This decision was taken to ensure quality services to incoming candidates and to improve efficiency of the admission department.