Mobile App Development Archives - RSI Concepts - Top IT Solution Provider Company in Dubai, UAE

May 28, 2024

Mobile Queue Management: The Rise of App-Based Solutions

The smartphone app-based mobile queue management systems are gaining popularity due to their advanced features and ability to meet the needs of the modern more tech-savvy population. The UAE is a technologically one of the most advanced nation in this region. Businesses operating in Dubai, Sharjah, Abu Dhabi and all around the country are always eager to modernize their digital solutions and customer service practices to gain competitive advantage and to optimize their operational efficiency.

For service sector the large customer inflow is always a big challenge, for that businesses adopt to various technologies and solutions to maintain acceptable wait time and optimum customer experience. A digital queue management system is an extremely effective digital transformation tool. The modern day digital queue management systems are powered by smart algorithms and AI which make them more effective and efficient.

A queue management system streamlines customer flow, it is fully integrated within existing IT infrastructure and central information management system. Businesses can not only minimize customer wait time but they can also offer innovative features to enhance customer experience and to improve service delivery mechanisms. The queue management system optimize the entire customer journey, adding value to customer experience and it also help improving branch performance.

The mobile queue management is a latest form of digital queuing, it integrates a dedicated smartphone application which aids queue management system and it also offer more features and convenience to the customers. In this blog we will briefly discuss mobile queue management and its key benefits.

Mobile Queue Management: The Rise of App-Based Solutions

What is Mobile Queue Management System?

When it comes to the Mobile Queue Management System, people often think that it is a smartphone application that is exclusively designed to support queuing processes and typical queue management systems. That is true at some extent, however, it is not entirely about a dedicated mobile queue management application.

The mobile queue management system supports smartphone apps, QR code based queuing, SMS queuing and even WhatsApp queuing, all are part of a Mobile Queue Management System. The queue management systems have evolved a lot over the time, initially starting with humble paper pencil, later with incorporating basic digital devices and then matured into a full-fledged digital transformation tool.

In past few years the rise of contactless queuing results in a lot of modernization and innovation. The mobile queue management system is the result of that evolution. It incorporate several remote channels in the queuing process, offering unprecedented convenience, enabling customers to sign-up remotely for virtual queues and empowering both customers and the service agents with various innovative features.

The mobile queue management system is superior as it supports virtual queuing where the customers are not required to be physically present in the premises to be eligible for the queue. Furthermore the mobile queue management system provides real-time updates to customers and send them timely alerts and notifications which help improving customer interaction.

How Mobile Queue Management System Works?

A queue management system has two parts, one is its hardware part which usually has an interactive self-service ticket dispensing kiosk, a digital signage and an audio announcement system, the usage of digital counter name plats is also common. The software included a server-side queue management software application which is the brain of the system, it also have many components such as UI at interactive self-service ticket dispensing kiosk, digital signage management tools, and administrative dashboards. The service agents are provided with specialized dashboard which provides them necessary information and control over the customer flow.

The mobile queue management system contains additional components, such as dedicated queue management system mobile apps, QR Codes, and integration with other communication channels such as SMS and WhatsApp, etc.

QR Code Based Queuing: The QR Codes can be generated from within the queue management system which can be pasted in places where most of your customers can see them. The customer will have to scan it and it will take them to the online sign-up page which generate a digital ticket for them and other queuing information and updates can be provided at the same page.
WhatsApp Queuing: The WhatsApp number can be provided through website, social media or any other channel which take users to an automated WhatsApp chat and let them sign-in. The service agents can also access this chat if necessary and provide updates to the customer or allow them to talk with support team through the same chat.
Dedicated Mobile Apps: A dedicated queue management system smartphone application is provided to users which they can download from Android Play Store or Apple (iOS) App Store. Customers can sign-in to the application, then they can book an appointment or sign-up for the queue from within the applications. Several other features can be provided through dedicated mobile apps for queue management system which help empowering customers and elevate customer experience.
SMS Based Queuing: The customers are provided with a dedicated number for the SMS which is automated and help businesses collect basic information, it also issue the e-ticket through the SMS and help customers sign-up for the virtual queues. The customers can also get alerts and updates through the SMS and the SMS are also used along with other queuing methods to send alerts, instant updates and notification through the SMS.

From all of the above mobile queuing components the queue management mobile applications are the most advanced and impactful. The mobile application not only facilitate virtual queuing but it also offers a multitude of innovative features which further help businesses and customers.

How Mobile Queue Management System Works?

What are the Features of Queue Management Mobile App-Based Solutions?

There are two types of queue management mobile app-based solution, one is integrated mobile app and the second is the dedicated queue management system mobile app. The integrated mobile app is not exclusively designed for queue management system, although it could have all the features but the integrated app has other purposes too. Both solutions are fully customizable and allow businesses to incorporate all the features they want. Both app-based solutions are just like an extension to the on-premises digital queue management system and the primary objective is to allow customers to sign-up remotely via the smartphones.

This features enable businesses to greatly reduce the customer wait time, in fact it can literally be reduced to none. The long wait time is one of the most crucial factor in customer service which undermine customer satisfaction and make them unhappy. Here are some key features of queue management mobile app-based solutions which benefits both customers and businesses.

Mobile Queue Management: Remote Sign-ups and Virtual Queuing

The virtual queuing is a modern form of queue management which enable businesses to let customers and visitors sign-in in a virtual queues, this means the customers can be considered in queue without being physically present in the waiting line. This is a remarkable feature and it offer a lot of freedom to customers and visitors which greatly elevate their experience and raise customer satisfaction. The remote sign-ups or sign-in is a feature that allow customers and visitors to remotely sign-up for a queue without being physically present on business premises.

The remote sign-in and the virtual queuing allow customers to sign-up for the queue while they are on the way to customer service center or even before that. The customers are also not bound to wait in the waiting areas, they can spend time anywhere else, and arrive only when their ticket is called. This empowers customers and it also help improving their waiting experience, with virtual queues and remote sign-ups the customers only have to wait for minute or two at maximum, and this can also be avoided which is a great advantage of mobile queue management.

Mobile Queue Management: Appointment Booking and Visit Scheduling

Another remarkable feature that mobile queue management offers is the ability to integrate appointment booking system and visit scheduling tools. A queue management system is a very smart solution with advanced data collection and analysis tools. The queue management software has in-built smart algorithms and AI (artificial intelligence) which enables it to analyze the real-time data with context of historical data. This enable the queue management system to predict the expected footfall and wait time at any particular day or time. When the customers are booking appointment from their queue management system mobile application this data can be provided to them to let them make informed decisions as per their needs.

For example, if every last Wednesday of the month is the least busy day, or the footfall reduced during the noon, this information can help customers choose the right time for their appointment. In case if the customers fail to arrive or know they won’t be able to reach in time, they can immediately reschedule to the next available slot or to another day and time form within the mobile application. These features enhance customer experience and raise customer satisfaction.

Mobile Queue Management: Appointment Booking and Visit Scheduling

Mobile Queue Management: Branch Locator

The mobile queue management offers various innovative features such as the branch locator. That is a very useful feature and it helps customers and visitors to find the route/location map to the nearest branch. Businesses with multiple branches in a city could guide their customers and visitors to a particular branch as per their needs and current circumstances. For example, if a branch is full, and is expected to remain full, then the customers and visitors could be redirected to the next branch even before they initiate the sign-up processes, they can be asked to choose the branch nearby.

The information can be provided in an interactive UI where they can see all available branches on a live map along with basic information such as the timing, current pending tickets, and expected wait time, etc. Furthermore the in-built smart algorithms can also suggest customers which is the closest branch or which branch has the quickest expected wait time and so on. The appointment booking module and the ticket-scheduling features can be integrated within the branch locator to enhance customer experience. The branch locator feature is excellent for banks, pharmacies, healthcare, retail and government offices.

Mobile Queue Management: Enhanced Customer Experience

The biggest advantage of having a mobile queue management system with smartphone app-based solution is the elevated customer experience and higher customer satisfaction. For any business the customer satisfaction is the most crucial factor in their success. In service sector the major cause of customers’ unhappiness is the longer wait time and inefficient service delivery practices. A modern digital queue management system with mobile app-based solutions can greatly improve these two factors.

It not only reduce the wait time but it also help minimizing the impact of perceived wait time and it offers more freedom and control to customers over their interaction which raise their happiness. The dedicated queue management system mobile applications offer several intuitive features to simplify and enhance customer experience while empowering them and giving them more control. It also provide more control and flexibility to the service staff which boost their efficiency and further improve customer experience.

Mobile Queue Management: Enhanced Customer Experience

Mobile Queue Management: Better Human Resource Management

A digital queue management system can completely transform your customer service centers and open up new horizons for innovation and improvement. The mobile application based queue management solutions not only elevate customer experience but also offer valuable features which empower service staff and boost their efficiency. The staff can have more control over customer flow and they can get updated information in their dedicated service agent dashboard. The branch managers and even the head office can get live queuing data and updates which help them effectively utilize the available staff.

When the customers have choice to sign-in virtual queues, they tend to arrive on time of their call, which reduce the workload of the staff and also help preventing crowd formation. More customers waiting in waiting areas cause more distraction for the staff and undermine their efficiency. However, with limited number of customers in the waiting areas and more control over customer flow the staff can work under fairly balanced workload which boost their morale and greatly improve their performance enabling businesses for better human resource management and it also reduce human resource cost.

Mobile Queue Management: Better Human Resource Management

Mobile Queue Management: Business Intelligence Data Collection

Business intelligence data is one of the most important factor in planning and decision making. Modern day businesses heavily rely on data to take important strategic decisions and without a strong and solid data analysis the decisions could easily go wrong. Therefore businesses always strive to collect analytical and statistical data which they can incorporate in their decision making process. A modern queue management system with mobile app-based solution is equipped with smart data collection tools and AI which makes it a great source of valuable business intelligence data.

The management can effectively monitor the customer flow, they can track staff performance and KPIs, along with analytical and statistical data from each and every customer touch point throughout the entire customer journey. Businesses can collect customer feedback and also identify the bottlenecks and pain points to resolve them for better customer experience. The queue management system mobile app enable businesses to request for customer feedback at the end of each interaction or even afterwards. The business intelligence data and customer feedback can be a great asset for a business.

Mobile Queue Management: Business Intelligence Data Collection

Mobile Queue Management: Scalability and Customization

A queue management system itself is a very flexible tool towards customization and scalability. Every business grows over the time so does their needs, challenges and business processes. A queue management system is built on very flexible software stack which makes it very convenient and cost-effective for a business to scale them up or customize them to meet the emerging needs and challenges. The queue management system software is a server-side application which has ability to integrate with other software, applications, solutions, databases and central information system.

The integration allow queue management system to talk to other systems and help businesses incorporate innovative features which enhance customer journey and also have positive impact on overall operational performance. The queue management system mobile apps are typically hybrid apps which are easy to maintain, customize and upgrade. Even if you are using native apps, you can always modify them to add new features, customize existing UIs and much more. The ability to scale and customize makes queue management system with mobile app-based solutions ideal for modern businesses.

Mobile Queue Management: Scalability and Customization

Conclusion

The rise of mobile app-based queue management solutions is a significant milestone in customer service industry. The modern queue management systems with smartphone apps have completely changed the way businesses were managing their customer flow and branch performance. In fact a modern day queue management system is a full-fledged branch transformation tool which can greatly boost the branch performance and elevate customer experience while saving a lot on operational cost.

In the competitive markets such as Dubai, Sharjah, Abu Dhabi and other regions of UAE where the customers are normally very tech-savvy and the digital interaction is highly regarded as the sign of better quality the modern day queue management system equipped with smartphone application can gain you a great competitive advantage. It is not only about making an impression but in fact it has become an essential for optimum performance and efficiency. The customer flow management is one of the most critical factor in customer experience and the customer experience is extremely important for a long term and sustainable success.

The mobile app-based queue management solutions are equipped by smart algorithms and artificial intelligence (AI) which make them superior and it also help businesses incorporate innovative and intuitive features for their customers and visitors. The queue management system mobile application can deliver a satisfactory customer experience while optimizing customer journey and enhancing staff performance.

In this blog we have briefly discussed what is a mobile app-based queue management solution is and how businesses can leverage its advanced features to drive performance and customer excellence. If you want to learn more about the subject or if you want our help to develop a bespoke mobile application-based queue management system for your organization, please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

October 9, 2023

Why Businesses should offer Integrated Queue Management System Smartphone Apps?

Everyone knows waiting in long queues could be so frustrating, whether it is a bank, a hospital, a retail store or a government office, the long waiting lines bother everyone. The long queues are not only wasting your customers’ valuable time but are also very frustrating for your staff. Long waiting lines and crowded waiting areas deteriorate customer experience and also engage your staff in activities which doesn’t produce much value and hinder productivity of your branch or business. In order to enhance customer experience and improve performance businesses started adopting to modern queuing practices and deploying digital queue management systems. A token management system or queue management system is a combination of hardware devices driven by a powerful smart software engine. With the passage of time the queue management systems also evolved and become more effective and impactful. Now a days a queue management system is not limited to just reducing the wait time, but it can offer a plethora of features which help businesses improving customer journey and their staff performance. In this blog we will discuss how integrated queue management system smartphone apps can great enhance customer experience and branch performance.

What is Integrated Queue Management System Smartphone App?

An integrated queue management system smartphone app is a mobile application developed exclusively for allowing users to interact with the queue management system even remotely via the internet. The integrated queue management system smartphone apps are developed for both Android and iOS, now a days’ hybrid mobile apps are also used. The word integrated here represents various different types of integrations of the smartphone apps with other systems, tools and databases. It usually depends on the nature of business and services you want to offer through your queue management system smartphone apps, however, there are certain features which are very common such as integration with the customer database to allow quick sign-in, integrating with other branch data, Google Maps, appointment booking portals, customer portals, or even with customer service center. Businesses often integrate queue management system smartphone apps with their CRM or customer feedback system too, to collect valuable customer feedback data. Thus the integrated queue management system smartphone apps can be used to offer a multitude of services and information to improve customer experience and it is also a type of paperless queue management system.

What are the Benefits of Integrated Queue Management System Smartphone Apps?

Every business have unique needs and different way to handle certain things, same is the case with the queue management systems as well. Every business have different challenges and different strategies to handle those challenges which is the foundation stone of a unique business identity. It is this uniqueness that attracts most of the customers and help businesses established a unique brand identity which stand out of the crowd. When it comes to the integrated queue management system smartphone apps, every business have different preferences, however, there are certain traits of these smartphone apps that can greatly benefit a business by enhancing customer experience and by driving performance and productivity. Here are the key benefits of an integrated queue management system smartphone app:

Integrated Queue Management System Smartphone Apps: Remote Sign-in and Virtual Queues

Enabling your customers to sign-in remotely from their smartphones or any other online channel for the waiting lines is one of the most effective feature of an integrated queue management system smartphone app. With the rise of technology different platforms has emerged over the time and become very popular among the people for example, the WhatsApp. Now a day’s almost every business is holding a WhatsApp business account. Similarly the smartphone apps have become a crucial part of customer services, many industries have made smartphone apps and industry standard over the past few years. Businesses operating in Dubai, Sharjah, Abu Dhabi and other cities of UAE are increasingly developing their smartphone apps to improve customer experience and customer service. The integrated queue management smartphone apps allow customers to sing-in for the virtual queues with just a few taps on the screen. The customers can sign-in and get estimated time, which allow them to plan their visit in a way that they can get served instantly as they arrived at the business. Hence minimizing the customer wait time to almost none. This remote sign-in features makes integrated queue management system smartphone apps the most ideal solution for modern day queuing.

Integrated Queue Management System Smartphone Apps: Better Waiting Experience

The customer experience is one of the most crucial factor in customer satisfaction and customer loyalty. The customer satisfaction and customer loyalty are absolutely essential for a stable and long term growth. The integrated queue management system smartphone apps can offer features which can greatly enhance customer experience and help raising customer satisfaction. Moreover the virtual queue management system can enhance the business processes by leveraging digitalization and automation. When it comes to customer wait time, there are two different wait times, one is the actual wait time as per the clock, and the other is the perceived wait time. The perceived wait time is what our brain thinks is the waiting time, to understand this phenomenon think of driving on a busy road, we usually think traffic flow is quicker in the adjacent lane, however, in reality that is not true. However, this impact on mood and similarly in the waiting areas the perceived wait time also impact the customer experience in the waiting areas. However, with the help of the integrated queue management system smartphone apps businesses can not only reduce the customer wait time but they can also improve customer waiting experience as well. The smartphone apps is integrated with the queue management system which allows it to provide highly correct estimation of the wait time which prevent the impact of the perceived wait time and the live queuing information and alerts help customers to plan their visit according to their turn so they don’t have to wait much. This greatly improve customer experience and increase customer satisfaction.

Integrated Queue Management System Smartphone Apps: Appointment Booking Features

The integrated queue management system smartphone apps also allow customers to book an appointment as per their convenience. The modern queue management system smartphone apps comes with in-built appointment booking module and moreover these apps can be integrated to an existing appointment booking portal to enable customers to book appointments from the apps. The appointment booking module will allow users to view the queuing data and also any future bookings for example if they want to make an appointment for the next week. The integrated queue management system smartphone apps are built on smart algorithms which have ability to access and analyze the live queuing data as well as historic data. This enables the apps to estimate the waiting time and overall footfall based on historical data present this information to the customers so they can chose the right day and time with less waiting time expected. The integrated queue management system smartphone apps also have ability to send reminders, alerts and notifications to remind customers of their appointment and furthermore it can allow the service agents to directly communicate with the customers and push information to their dashboard regarding any change or update in the schedule. Such features help improving customer experience and ensures the customer gets the fast-track service.

Integrated Queue Management System Smartphone Apps: Branch Locator

Most of the businesses have multiple branches, especially in large cities like Dubai, Sharjah and Abu Dhabi there could be several branches within a 20 to 30 minutes of drive. The integrated queue management system smartphone apps can fetch data form all branches and analyze it in real-time and based on historical data and current customer flow they can accurately estimate the wait time at each branch. Furthermore the smartphone apps are also integrated with Google Maps which enable them to find the customer’s location and suggest them the branches that are closer to them with them and have shortest expected wait time. All this information can be shown to customers as well and allow them to compare different branches and sign-in to the branch which is most convenient for them. Furthermore some businesses also allow customers to shift their ticket form one branch to another based on the current customer flow and queuing speed. The integrated queue management system smartphone apps not only provide branch location but can also provide full contact directory which makes it easier for the customers to directly call or contact the relevant staff if they have any query regarding the service they want. All these innovative features significantly improve customer experience and raise their satisfaction.

Integrated Queue Management System Smartphone Apps: Better Staff Performance

The integrated queue management system smartphone apps doesn’t only streamline customer flow and enhance customer experience but these apps are a great tool to improve staff performance. With the help of integrated queue management system smartphone apps businesses can have more control over the customer flow and it also allow them to effectively implement their queuing policies. Most of the customers will only arrive when their turn will come or is about to come. This help minimize the load in the waiting area and prevent crowd formation. The busy waiting areas put extra stress on the staff and deteriorate their performance. When the customer flow is good and the waiting areas are not crowded the staff can focus more on their primary tasks which makes them more productive and also improve their performance. The queue management system itself can provide a great performance monitoring and tracking metrics which are also very helpful in improving staff performance. Furthermore the integrated queue management system smartphone apps enable a direct communication channel and provide more control to the service agent which help them improve customer flow and deliver good quality service.

Conclusion

A queue management system has become an essential for a modern business. Whether you are a bank, hospital, government office, HR office, retail business, educational institution or any other organization in service sector. If you are serving your customers at your premises, you need an effective customer flow management system to ensure your customers will get a good customer experience. The integrated queue management system smartphone apps are a significant leap forward in improving service quality, performance and customer experience. Businesses can leverage the features such as remote sign-up, virtual queuing, customer alerts and notification system, appointment booking and data insights to greatly enhance customer experience. A good customer experience will help you increase customer satisfaction and make your customers loyal which is essential for a long term and stable growth. The innovative features and valuable insight for both customers and service agents can greatly improve productivity, performance, and customer experience and service quality. Happy and satisfied customers and high-performing teams/branches means high profitability and help businesses raise their overall ROI for deploying queue management system. If you want to learn more about integrated smartphone apps or if you need our help to build and deploy customized queue management system smartphone apps for your business please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

August 22, 2023

React Native Apps and Cross Platform Software Development

Every business wants to grow, for that they need a robust information and data structure which can be used by their employees and customers. Businesses need to ensure user satisfaction by offering them a great digital ecosystem which enhances the digital user experience. Businesses use various software and applications to improve their processes, operational efficiency and to drive productivity and performance. That is not all, businesses always have several challenges, the tough competition, the ever increasing customer demands, the low performing teams and employees, and what not. When it comes to custom software development, businesses chose the solution which matches their technical requirements and also fits in their budgetary limitations. Businesses in Dubai, Sharjah, Abu Dhabi and other parts of UAE are well-aware of the impact of digital tools, software and mobile apps. However, most often businesses do not realize that they don’t need to acquire different applications for different platforms (which is very expensive), in fact they can have a completely customized software using the technique of cross-platform software development, which is most cost-effective way of launching your software or app to multiple platforms.

What is React Native?

The React Native is a JavaScript based framework and library to develop the frontend UI for software and applications. It is an open-source platform, which means it is free to use and it is developed by Meta, formally known as Facebook. The reason why it is so popular is that it enable developers to utilize native capabilities of the platform and develop cross-platform software applications while utilizing only React framework. This simplifies the software development process and enable developers to develop excellent applications for multiple platforms with very less time and efforts. Furthermore the software developers can easily utilize their JavaScript skills to work on React Native framework which minuses the learning curve. The React JS and React Native often confused with one another, however, both are different. The React JS is majorly used for developing websites and web-apps however, the React Native is a cross-platform software development framework which is built on top of React JS and it allow developers to develop applications for Android, iOS, MAC OS, Windows and a few other platforms. Furthermore the React Native can also be utilized for both frontend and backend development which make it superior from other counterparts.

What is Cross-Platform App Development?

The cross-platform app development is simply a method of providing your software, mobile application or web-apps to a diverse range of audience who are using multiple different platforms. This means all users from different platform would be needing same user experience, features, UI, etc. The biggest challenge of cross-platform software development is that a business would be needing multiple different teams to work on different platforms. Here are some cross-platform development tools:

Popular cross-platform development tools:

JavaScript: For website and web-app development
Kotlin: For Android app development
Swift: For Apple iOS app development
.NET: For Windows software and tools development

If you want to make your software and app available for all above platforms, then you will be needing at least 4 different teams to work on your single app/software. This could be very expensive, moreover it is difficult to manage multiple teams working on a same software or app. Furthermore each platform team will have different costing mechanisms, hence it would be difficult to meet release date. Later on, when you will be needing any maintenance, update or upgrade, your efforts and expensive would be multiplied to the number of platforms you are working at. That is where the React Native comes to play, it allow businesses to hire a single team and make cross-platform software development seamless and very cost-effective. The maintenance/updates are also easier and very less expensive.

Lear More: What Is Cross-Platform App Development?

What are the Benefits of Using React Native Apps for Cross Platform Development?

The React Native is rapidly growing on Stack Overflow and GitHub. It is widely adopted by businesses and organizations not only in UAE but all across the world. This also means that a developer can easily find community support and a huge number of ready-made plugins and scripts all over the internet which help developer speeding up the cross-platform software development projects. Here are some key benefits of using React Native apps and cross-platform software development for your business:

Quicker Development Process

Since you don’t require to have different teams working on your software for different platforms and only a single team can do that, the development cycle becomes shorter which also enables you to launch your apps quickly. Furthermore the React Native offers several features which help the programmers and developers to quickly develop their applications, and also it enables quick debugging and testing which makes development process much quicker than any other available framework. Moreover the code is also useable at several platforms which make development fast, it also reduce efforts to write code for multiple platforms and making changes to it. That is why the react native can effectively reduce the time and efforts of developing cross platform software.

Reduce the Cost of Cross Platform Software Development

The react native can greatly reduce the cost of your cross platform software development projects. Thanks to its ability to provide a reusable and compatible code for multiple platforms and reducing the efforts the time required to develop such mobile apps, web-apps and software has become very low. This also help reducing the cost. As less time and efforts are needed to develop a cross platform software, the cost is also low and since only one technology stack is required for the entire team, it is easier to find the skilled teams or vendors who can develop such software, apps and tools. Here in Dubai and all around the UAE the software development agencies, such as RSI Concepts and many others are offering highly cost-efficient software development services, which also impact the cost of your software development and help business get a highly cost-effective solution.

Support Multiple Platforms

There is a common impression among businesses and non-coders, that the react native is only meant to be used for Android and iOS app development. However, that is not true at all. The react native is a very useful platform with a wider range of compatibility. Businesses can develop applications and software which can be offered on Android, iOS, Windows, MAC OS, Websites and a few more. There is a huge online community support for the React Native platform and above all it is rapidly evolving and growing adding support for newer platforms and technologies. This means businesses and developers both can expect a sharp rise in compatibility and efficacy of the react native and its expansion to various other platforms. That is what makes react native much more superior than other such frameworks.

Native-like Experience and Performance

When it comes to platforms like react native, the biggest concern of the businesses is experience and performance. That was also true, but a few years back, not now. Now a days, there are so many advancements made to the react native core, and furthermore the Meta (Formally known as Facebook) has introduced a new JavaScript engine, Hermes, which enables static optimization and help reducing the app size. Furthermore the React Native can also render components to the GPU which is achieved by eliminating the gap between the JavaScript and the native components and results in high-performing apps. This enables developers to offer a native-like experience and performance by simply using react native and its advanced components.

Quick Debugging and Changes

One of the biggest advantage of the React Native is its features like hot-reloading, live-reloading and fast refresh. When making changes to the application’s source code or debugging it the developers will have to recompile the application, however, with the react native this isn’t require anymore. It means that the developers can see their changes immediately, almost in real-time without the need to recompile the entire application, which is a time consuming tasks. That is why the developers prefer to use react native, as it helps them make changes and refine their work without any extra effort or repeated tasks. Furthermore the new features of the react native framework are extremely useful in debugging typos, syntax and other common errors in the code, which makes it more productive and ideal framework for the agile development teams.

What are the Drawbacks of Using React Native for Cross Platform Software Development?

The React Native is one of the best framework available to this day for cross platform software and apps development. However, same like other technologies, it also has some drawbacks, although these drawbacks usually won’t impact a business, but in certain and very few number of scenarios these drawbacks could become problematic. Here are some drawbacks of using React Native for cross platform apps and software development:

Unlike native technologies such as Kotlin or Swift the React Native is based on JavaScript which is a dynamically-typed programming language. This requires developers to follow certain standards and rules in order to avoid bugs form the apps.
There are certain native modules which are not available in React Native, especially those are related to interacting with device’s hardware, hence when dealing with such functionalities the developers must have to insert native codes, which could also affect behavior and appearance.
When using a framework like react native for cross platform software development, the developers can never achieve the level of performance and integration which can be achieved using the native codes and APIs.
The operating systems of different platforms keep updating very frequently. However, the react native or any other cross platform app development framework is slow on adopting to new changes and introducing new features which are instantly available for the native apps.

There is a clear difference between the native app development and cross platform software development. However, frameworks like React Native are rapidly bridging the gap between these two. The modern versions of react native have already minimized a lot of problems, which makes it ideal for more than 90% of the businesses, there are only a certain sectors or businesses who still need to build native apps because they need sophisticated features and intensive hardware integration with their apps. Otherwise the react native is best for cross platform software development.

What are the Drawbacks of Using React Native for Cross Platform Software Development?

Conclusion

When it comes to mobile app development or customized software tools, the first thing businesses should consider is their needs. Both react native and the native app development has its own advantages and drawbacks. However, cross platform software development can significantly reduce your cost, efforts and time of development which is why most businesses are preferring it. The react native is also preferred choice of software developers as it is convenient, easy to use, debug, and it offers a variety of features which enable them to add advanced features to their mobile apps, and software tools. Furthermore the react native offers almost native like performance and experience. The developers can reuse the code, they can easily debug it and update it, and the overall efforts and development time can be greatly reduced. The react native framework is rapidly gaining popularity all around the world, the Meta is also introducing new features to make it better and the community support is also growing. All these are signs of a very bright future for React Native and cross platform software development. In this blog we tried to cover everything important about React Native and cross platform software development. This blog will give you a better understanding of cross platform and native apps. If you want to learn more or if you want our help to develop a native or cross platform app, please feel free to contact us through our Contact Us page or leave a comment in the comment box below and someone will get in touch with you soon.

July 25, 2023

Why Laravel Framework is gaining popularity in Software Development?

The digital eco-system is evolving at a rapid pace, businesses will have to keep up with the changing trends, customer demands and competition in order to ensure growth and stability. A modern day business needs a variety of software tools and applications in order to maintain required productivity and performance. Business management software and tools not only help improving operations, but they also help minimizing the cost and help businesses drive innovation which gets them a great competitive advantage.

Here in Dubai and anywhere else in UAE businesses knows very well that how competitive the markets are and how demanding customers could be. In order to maintain a steady growth in such environment businesses need to level up their game which is impossible without implementing right software tools and digital solutions. This need gives rise to software development industry in the country, especially the customer software development.

The customized software are exclusively designed for businesses to fully align with their business needs and vision. Furthermore the upgrading and customization is a fundamental need of any custom software application.

Why Laravel Framework is gaining popularity in Software Development

What is Laravel Framework and Why is it So Popular?

When we talk about custom software development it is extremely important to choose the right development tools and frameworks. These days with the rise of cloud and in-depth integration of smartphones, the web-based software applications are gaining huge popularity, as they are cost-effective, require less time to develop and offer better customization and scalability. The PHP (general purpose scripting language) is one of the most commonly used programming language.

We have witnessed the emergence of hundreds of different PHP frameworks over the period of last two decades. The Laravel Framework is one of the most popular framework of PHP programming language. The Laravel Framework gained this popularity due to its modular development approach, easy scalability, high efficiency and innovative functionalities. The major architectural pattern of the Laravel Framework are based on Symfony, which is an open-source PHP library featuring reusable components.

The Laravel Framework is also open-source and free to use which made it best alternate to CodeIgniter, which is another rapid development framework used for web-based software development. The Laravel Framework offers more convenience, easy-to-use tools and components which makes it the most popular PHP Framework.

What is Laravel Framework and Why is it so Popular

What makes Laravel a Perfect fit for Modern Software Development Needs?

The modern software development industry requires more robust, efficient and scalable applications which extend the lifecycle of the software and enable businesses to keep improving their applications over the time. Here are some key features which makes Laravel Framework a perfect fit for the modern software development needs:

Process Automation with Packaging System: Laravel Framework enable packaging multiple support tools and software along with ability to add pre-built libraries which help developers achieve process automation in their web-based and custom software applications. Laravel uses an advance dependency manager, a composer which manages all the packages and information needed to manage these packages and allow developers to automate processes.
Object-Oriented Approach and MVC Architecture: One of the best advantage of using Laravel Framework is that it uses MVC or model, view and controller architecture along with exceptionally easy object-oriented syntax.
Advance File System and Distributed Environment Support: The Laravel Framework have in-built support for multiple file system and it can support local storage, cloud storage and rack-space storage. On top of that the Laravel Framework offers easy-to-use APIs which remain same for all the systems and also enable developers to use all three file systems as a distributed environment.
In-built Authentication and Authorization System: The Laravel Framework offers in-built configurations for the authentication and authorization system. The developers can implement authentication and authorization to their custom software application by using only a few simple commands which saves time and is very simple-to-use.
Enable Real-time Data with Broadcasting Feature: The modern-day software applications requires a lot of real-time data broadcasting between the server-side and client-side. The Laravel Framework offer an in-built Events and Broadcasting features which enables software developer to implement real-time data and live feeds in their customized applications.
In-built Command Line Interface (Artisans Console): The Laravel Framework offers an exclusive in-built command line interface, named Artisans Console. The Artisans Console allow developers to easily publish packaged assets, migrate databases, seed and generate boilerplate code for controllers and models. The Artisans Console also support custom command which gives developer more control.
Advanced Task Scheduler: The Task Scheduler was introduced along with in-built command line interface, Artisans Console. The Scheduler utilizes Cron Daemon to execute a single Artisans Console job which executes the configured tasks. This enable developers to easily do programmatic scheduling of the periodically executed tasks.
In-built Object Relation Mapper (Eloquent ORM): The Laravel Framework offers one of the best object relation mapper, known as Eloquent ORM and it comes as an in-built utility. The Eloquent ORM allow developers to use expressive syntax to manage database relationships and to interact with database objects.
Blade Template Engine: The Laravel Framework comes with highly effective in-built templating engine, known as Blade Template Engine. Blade Template Engine also offers internally mapped control structure for PHP counterparts such as conditional statements and loops, etc. It also enable combining one or more template to produce resulting views with a data model which can greatly improve the performance of the software application.
Multiple Testing Modes: The Laravel Framework offers in-built unit testing functionality featuring multiple tests to prevent and detect regressions in the framework along with ability to integrate PHP unit testing framework. The Artisans Console, command-line utility can also be used to run unit tests on the application.

Above are some of the most commonly-used features of the Laravel Framework which make it superior to other open-source PHP Frameworks.

What makes Laravel a Perfect fit for Modern Software Development Needs?

Highly Advanced Out-of-the-box Official Laravel Packages

Here is a list of official Laravel Packages which can make integration of different features super-easy with the application built on Laravel Framework:

Laravel Passport: The Laravel Passport allow user authentication via API while utilizing the OAuth Server. The API uses token and the Laravel Passport enables full OAuth Server implantation with simple steps which takes only a few minutes.
Laravel Socialite: The Laravel Socialite is an excellent package to easily implement login and authentication mechanisms via social media sites such as Google, Facebook, Twitter, GitHub, etc. for your customer software application.
Laravel Horizon: The Laravel Horizon is a highly effective intuitive monitoring tool which enables both dashboard and code-driven configurations. It is used to monitor the output of a job along with time required to execute the job and it also tracks job failures.
Laravel Cashier: The Laravel Cashier is a great in-built package which is used for e-Commerce and payment-based software applications. The Cashier is used to manage coupons and invoices and offer a full toolkit for managing subscription billing services.
Laravel Envoy: The Laravel Envoy simplified the automating the common tasks using minimal and simple syntax. The Envoy utilizes a similar syntax as Blade template and it makes it easier to setup tasks and utilize Artisans Console commands.
Laravel Scout: The Laravel Scout is a full-text search engine which utilizes the Eloquent ORM model along with Angola as its default driver which offers excellent service. The Scout also support custom drivers to enable improving the full-text search functionality.

The features and out-of-the-box packages offered by the Laravel Framework are better than any other available open-source PHP framework which is the main reason of its popularity in software development.

Highly Advanced Out-of-the-box Official Laravel Packages

Top Software Development Trends which will Increase the Demand of Laravel Framework in Coming Years

The Laravel Framework is trusted by millions of businesses and developers all around the world and it is known for developing high-performing and featured-rich custom web-based software applications. Here are the top software development trends which will definitely increase the demand of the Laravel Framework in the coming years:

Rising Demand for Multi-device Integration
Emerging Trend of IoT Implementation and Integration
Rising Demand of Intuitive User Interface (UI) and User Experience (UI)
Emerging Trend of Blockchain, Digital Payment and Crypto Currency
Security, Encryption and Password Protection
AI Enabled Customer Service Chatbots
Rapid App Development and Cost-optimization
Increasing Popularity of Cloud-based Software Applications

These top trends of software development industry are indicating even higher demand for the Laravel Framework in the coming future which is also sensed by the software development industry and that is why the popularity of the Laravel Framework is rapidly increasing.

Top Software Development Trends which will Increase the Demand of Laravel Framework in Coming Years

Conclusion

It is important to understand that whenever a business decides to develop a customized software application they have certain goals that they want to achieve with it. However, there are certain things which every business wants in their software applications such as the software application should be fast, feature-rich, intuitive, have high compatibility, integrates with existing infrastructure, have low cost, develops quickly, require less maintenance and easy to operate. These are some fundamental requirements every business have in mind when they are planning to develop a custom software application.

Here in Dubai and all around the UAE you can find tens of hundreds of software development agencies who can build your customized software applications with the desired features and functionalities. However, it is important to understand that your software application should be have certain capabilities such as easy-integration, low-cost scalability, simple upgrade and customization and should be able to stay relevant for coming years. The Laravel Framework is the excellent if not only choice to achieve the same.

The Laravel Framework is open-source, the skilled developers are available easily, and it packs a tons of modern and highly advanced features which makes it the perfect choice for the customized web-based software application development and that is the reason why the Laravel Framework is rapidly gaining popularity not only in Dubai, Sharjah, Abu Dhabi and other parts of UAE but all over the world.

If you are interested in learning more about the subject or if you want our custom software development service for your next game-changing software application development, please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

June 20, 2023

Customer Software Development: Why React JS is The Future of Frontend Development

Customer Software Development Why React JS is The Future of Frontend Development

The React JS is a JavaScript library which is used to build user interfaces (UIs) and it has emerged as one of the most popular platform in past few years. The React JS is an open-source library which is another great reason for using it in the frontend for custom software development. It is majorly used in website and mobile application development. The React JS basically offer reusable code snippets which is much make UI and frontend development much easier. When the developers use React JS they require much less code comparing to other JavaScript frameworks such as Vanilla JavaScript.

The React JS behave like Lego blocks, and allow programmers to use and reuse independent individual code blocks and elements which are the part of the final UI (user interface). The React JS offers a revolutionary approach of allowing developers to use individual elements to build an entire UI rather treating the full UI as one element or single unit. The frontend developer can easily split complex UIs into several elements which is a much easier approach than the conventional methods. That is why the React JS has emerged as one of the most popular frontend development framework not only in Dubai, UAE but it is equally popular all around the world.

Customer Software Development Why React JS is The Future of Frontend Development

The custom software development is also gaining huge appreciation from all around the world, businesses are opting for custom software solutions rather than acquiring a commercial off-the-shelf solution. The React JS not only improves the development process but it is much more stable and efficient which is what makes it ideal for custom software development, websites and mobile applications. Businesses in Dubai, Sharjah, Abu Dhabi and other parts of UAE are investing huge chunk of their hard-earned profits in digital experience. The websites and mobile applications have also become very complex day by day.

Traditionally when the developers and programmers use a framework they will have to write a lot of code, which is time-consuming and it also make troubleshooting difficult. However, with the React JS the developers can easily break the complex UIs into individual components and they can use code from pre-build library which saves a lot of time and efforts. In this blog we will discuss the benefits and advantages of React JS which makes it ideal for frontend development in custom software development, website building and smartphone application development.

React JS is The Future of Frontend Development

React JS is Easy to Use and Learn

If you are a professional frontend developer then using and learning the React JS is very easy. It is built on JavaScript which is essential for every frontend developer so while you already knows JavaScript working with the React JS is very easy. When you have understanding of variable, array, functions, conditional statements and loops it is very easy to learn and use the core concepts of the React JS such as props, stats, JSX, components and lifecycle methods. For example a component in the React JS is a small chunk of UI which can be reused anywhere. There is a root component which contains more components and the overall structure is a tree like hierarchal structure which is easier to use and understand.

React JS Offers High Performance and Efficiency

The React JS uses the state and render method, in which the state part take care of the data that has to be displayed and the render method is taking care of the design and how the data should be presented on the screen. The output represents a JavaScript object which is mapped with the DOM (document object model) element. Instead of DOM the React JS uses another innovative method and it creates virtual DOMs. The virtual DOM is also a JavaScript object but it is a light and it an in-memory representation of a real DOM and when the state of an element get changed, the UI renders itself again in the virtual DOM instead of real DOM. This is the reason the custom software, websites and web apps made using React JS are much faster and efficient.

React JS Offers Declarative Programing Style

Another great reason why custom software developer, website and mobile application developer likes React JS is its declarative programing style. The programmers can tell what to do (express the logic of computation) without any need to tell how to do it (control flow). Custom software development teams and website/mobile app developer love this because it reduces the possibilities for errors and mistakes by simplifying and shortening the source code. The declarative programing style is simpler than the imperative programing and it also reduce the time and efforts of the developer.

React JS Offers Stability and Simplify Debugging

The React JS was developed by Facebook and they have designed a very impressive debugging mechanism in this framework. It enable the React JS to keep the bugs separate and enable the browser to isolate such errors which makes it easier to trace and rectify them. Furthermore the component creation mechanism also ensures that the unit testing can be executed effectively which minimize the chances of system crash and also results in better efficiency. The reusability of elements and components also reduce the need of frequent testing, save times and brings stability to the system.

React JS Offers Cross-Platform Compatibility

Another remarkable feature of React JS is that it offer excellent cross-platform compatibility. Businesses also prefer cross-platform compatible solutions as they are cost-efficient and also offer consistent experience across all compatible platforms such as web, desktop and mobile apps. That also benefits software developers and app developers as their single supplication can offer a seamless user experience across all platforms and they doesn’t have to build different applications for different platforms which also saves a lot of time and efforts. Furthermore the React Native is a specialized component used to build native mobile applications.

React JS Offers Better Migration and Adoptability for Future

For any customized software, website or mobile application the ability to migrate it to an updated technology or platform in future is very important. React JS offers great feature to migrate it to other platforms and technologies. It is very convenient to migrate data, configurations and settings of custom software, websites and mobile apps build using React JS. That is another reason why developer prefer React JS because it requires very less effort and work to migrate it to other platforms. Furthermore the React JS is adopted by large businesses and rapidly adopted by small and medium sized organizations which is why the innovation, creativity and new features are very frequent in React JS.

Conclusion

The information technology evolves at a very fast pace, new technologies, platforms, ideas and creativity is greater than any other industry. Especially the software development industry witnessed a lot of development and progress over the past few years. Furthermore the software development industry is subjected to rapid advancements and monumental changes, which is why new technologies and platforms are appearing every other month. The React JS is one of the best tool for custom software development, website and mobile application building. The easy usability, simple learning curve, less coding, easy troubleshooting, and better adoptability makes it the best tool for frontend development.

Large businesses in Dubai, Sharjah, Abu Dhabi and other parts of UAE are adopting React JS which is why its popularity is increasing rapidly and it is safer to say that the React JS is the future of frontend development. In this blog we have discussed the key advantages of using React JS for custom software development, website development and mobile apps. If you want to learn more about the subject or if you want our help for your next project, please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

April 28, 2020

5 Pros of Hybrid Mobile App Development

The constantly beefed up computing powers of the latest smartphones, high-resolution screens, 4G and high-speed internet access for the masses is completely changing the trends of how people are accessing the internet. All this lead to people being more on mobiles than computers. The ease of mobility and the simplicity of instant access is changing the trends rapidly, people are preferring to access to the internet more from mobile devices rather than conventional computers.

There are two major classifications of the mobile app development on the bases of the technologies used to build them. The older and more conventional technology is called Native App building the modern and a bit advance technology is Hybrid Mobile App Development. Here are some of the benefits of having a modern hybrid app over the conventional native app.

Improved User Experience

Hybrid Mobile App Development technique is more flexible towards user interface designs and functionalities, the overall user experience and the interactiveness of the application is far superior than the native app development platforms. The updates and upgrades are also comparatively simple and quicker than conventional native apps.

Speed & Performance

After the user interface the second biggest concern of any mobile app developer is the speed of the mobile application hence it is a big challenge for mobile app development companies in Dubai. As different mobiles have different computing power, different operating systems and even different versions of the operating systems, especially in Android devices there is a lengthy list of available screen sizes and operating system versions.

So maintaining the similar user experience on all Apple and Android devices can only be achieved with a combination of the user interface and the speed of the content loading in the mobile application. Thankfully hybrid app development platforms are way too faster than the native app development platforms, as they typically do most of the computing on the server where they are hosted and require very less computing at the user’s mobile device. This ensures more than 90% similar user experience on all supported devices.

Innovative UI/UX Design

The advantage of having new technology is that you can have more innovation. There are a lot of features and interactive functionalities that can easily be done with the hybrid app development technology which was either not possible at all or is very hard to achieve with the native app development platforms. Another advantage of hybrid app development is that you can have so many functionalities which will enhance the user experience without compromising the load-time or speed of the mobile application.

Ease of Integration

The most important aspect of any mobile app development is its compatibility and integration with the smartphone, its data synchronization and compatibility with other applications. Both the native app building and hybrid app building techniques perform this with the device’s programing language which is quite efficient and if coupled with the super-fast and responsive user-interface of the hybrid app development technique it will surely be capable of delivering more than that of the native apps could ever do.

Offline mode

With the passage of time and the latest advancements in the hybrid mobile app development technologies, now the offline mode of a hybrid app is equally useful and effective than that of its counterpart, the native apps. Even the hybrid apps are performing well with the offline mode as well. The hybrid app development technology allows their users to carry on their work in offline mode by downloading the requisites in the mobile phone’s memory or cache. This also helps people who have limited data plans, or people who are living in low coverage areas.

As the Dubai and the whole UAE itself is a large metropolitan and people from all around the world are coming here for business purposes as well as for vocation and leisure this makes it a really competitive playground, the consumer’s standards are as high as the sky, the innovation and creativity is praised the most, people have a certain taste for everything. Which is the reason being a smartphone app developer company in Dubai we are always been asked by our customers for the only best solution.

Not only that but as the technologies are advancing very rapidly so in order to keep up you must have to upgrade your products and services too, or at least how you are furnishing them to your customers, and in case of the mobile apps the hybrid app development is way too expandable and easy to upgrade platform than the native app building platforms. The user-interface is superior and the integration and synchronization techniques are efficient, the application’s speed is higher, and overall, the hybrid app building technology is far superior to the native app building.

Conclusion

The hybrid app building platforms are not only superior in the functionality and performance but they are also way too simple and easy to work upon. A mobile app development company requires fewer resources and can do the project on shorter lead time as compared to the native app building. This results in great ROIs for the customers as well. The development, testing, and troubleshooting are way too quick and easy. So, the delivery is much quicker and the cost is much lower.

Do you want to know more? Or do you need a quote? You can contact us from our Contact Us page.

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Category: Mobile App Development

Mobile Queue Management: The Rise of App-Based Solutions

What is Mobile Queue Management System?

How Mobile Queue Management System Works?

What are the Features of Queue Management Mobile App-Based Solutions?

Mobile Queue Management: Remote Sign-ups and Virtual Queuing

Mobile Queue Management: Appointment Booking and Visit Scheduling

Mobile Queue Management: Branch Locator

Mobile Queue Management: Enhanced Customer Experience

Mobile Queue Management: Better Human Resource Management

Mobile Queue Management: Business Intelligence Data Collection

Mobile Queue Management: Scalability and Customization

Conclusion

Why Businesses should offer Integrated Queue Management System Smartphone Apps?

What is Integrated Queue Management System Smartphone App?

What are the Benefits of Integrated Queue Management System Smartphone Apps?

Integrated Queue Management System Smartphone Apps: Remote Sign-in and Virtual Queues

Integrated Queue Management System Smartphone Apps: Better Waiting Experience

Integrated Queue Management System Smartphone Apps: Appointment Booking Features

Integrated Queue Management System Smartphone Apps: Branch Locator

Integrated Queue Management System Smartphone Apps: Better Staff Performance

Conclusion

React Native Apps and Cross Platform Software Development

What is React Native?

What is Cross-Platform App Development?

What are the Benefits of Using React Native Apps for Cross Platform Development?

Quicker Development Process

Reduce the Cost of Cross Platform Software Development

Support Multiple Platforms

Native-like Experience and Performance

Quick Debugging and Changes

What are the Drawbacks of Using React Native for Cross Platform Software Development?

Conclusion

Why Laravel Framework is gaining popularity in Software Development?

What is Laravel Framework and Why is it So Popular?

What makes Laravel a Perfect fit for Modern Software Development Needs?

Highly Advanced Out-of-the-box Official Laravel Packages

Top Software Development Trends which will Increase the Demand of Laravel Framework in Coming Years

Conclusion

Customer Software Development: Why React JS is The Future of Frontend Development

React JS is Easy to Use and Learn

React JS Offers High Performance and Efficiency

React JS Offers Declarative Programing Style

React JS Offers Stability and Simplify Debugging

React JS Offers Cross-Platform Compatibility

React JS Offers Better Migration and Adoptability for Future

Conclusion

5 Pros of Hybrid Mobile App Development

Improved User Experience

Speed & Performance

Innovative UI/UX Design

Ease of Integration

Offline mode

Conclusion