The Directorate of Islamic Affairs Sharjah has acquired HR Self-service Kiosk by RSI Concepts to improve their operational efficiency. The Sharjah Directorate of Islamic Affairs is responsible for maintaining and constructing mosques all around the Emirates of the Sharjah. The entity is also taking care of all the religious affairs such as Juma Khutbah, Adan and Prayer Timings, other public matters. The Directorate of Islamic Affairs Sharjah is in collaboration of all other relevant institutions too and taking care of everything related to religious matters in the Emirate of Sharjah. The Directorate of Islamic Affairs is integrating the latest technological solutions to increase its operational capabilities as well as providing more reliable support and service.
RSI Concepts was given a task to further digitalize and automate some operational processes in the Human Resource (HR) Department by implementing HR Self-service Kiosks. We have designed a completely customized solution to cater to their specific needs. Our HR Self-service Kiosks are equipped with a large touch-screen, Emirates ID reader, Document Scanner, A4 Size printer and a camera to aid the software functionalities introduced to automate a variety of HR-related tasks.
The HR Self-service Kiosk software is dedicatedly built for the Directorate of Islamic Affairs Sharjah, to provide all required HR functionalities. Our HR Self-service Kiosk’s software is equipped with a smart software engine to automate the process with a powerful back-office control module to further control, monitor and report generation about the system performance and usage. The HR Self-service Kiosks are fully self-service machines and allow the user to sign-in by scanning their Emirates ID cards, once the user is signed-in they can print their salary certificates, leave applications, other documents and applications. The users can also autonomously apply for various HR services without intervention from the HR staff. This reduces the workload of the HR staff and also excel in the service delivery process through automation.
The users can also print a variety of standard documents from our HR Self-service Kiosks such as Juma Khutbah, letters, applications and much more. The status of under process applications is also available in the HR Self-service Kiosk. The users can also upload documents by scanning them on the spot through the in-built document scanner of the HR Self-service Kiosk, this not only reduces the service delivery time but it also makes the process easier and robust for the users.
Here are the remarks of the Project Manager, Mr Shehzad Asghar:
“Requirement gathering and objective identification were fairly easy, thanks to the support and cooperation of the Directorate of Islamic Affairs Sharjah team. The technical part of the project was a bit challenging as so many things are there, but thankfully due to the hard work of our team and excellent operational capabilities of our company, we have succeeded to complete the project on the agreed deadlines.”
At RSI Concepts we always strive to deliver. The customer and the quality of work is our top priority. Thanks to our dedicated team and professional environment maintained by our management we have scored so many landmarks in our successful journey. Providing the customized HR self-service kiosk solutions is one of our core speciality. We always provide innovative solutions to our customers which gives them long-term technological and financial advantages.
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